OCT | NOV | DEC 2003 ISSN: 0163- 898X No. 262
OCLC
Newsletter
An interview with
Barbara Tillett on FRBR
Page 13
Members Council
Begins a new year
OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
Format Number of Percentage Locations of
records of total items cataloged
Books 42,280,434 83.44% 820,553,453
Serials 2,532,722 5.00% 27,469,342
Visual
materials 1,648,365 3.25% 15,306,889
Maps 723,887 1.43% 3,618,499
Mixed
materials 326,527 0.64% 395,638
Sound
recordings 1,773,262 3.50% 19,901,512
Scores 1,185,261 2.34% 9,074,228
Computer
files 199,960 0.39% 972,767
Totals 50,670,419 100.00% 897,292,328
as of October 2003
OCT | NOV | DEC 2003, No. 262
The OCLC Newsletter ( ISSN: 0163- 898X) is published by OCLC Corporate
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Editorial content by Brad Gauder, Bob Murphy,
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Layout and design by Linda Shepard.
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About the cover
The OCLC Members Council,
which represents the interests
of all libraries in the OCLC
cooperative, met in Dublin,
Ohio, October 26- 28 for the
first of three meetings during
the 2003- 2004 year. Learn
more about their meeting— and find out who’s
who in the cover photo— with the story that
begins on page 4.
The OCLC Cooperative
Governing Members 8,675
Members 13,449
Participating libraries 46,072
Libraries outside the United States 9,558
FirstSearch libraries 20,877
Countries & territories served 84
WorldCat
Highest OCLC record number 53,484,787
Languages in WorldCat 458
Total OCLC Interlibrary Loan 131,345,608
service requests ( since 1979)
Total end user searches of WorldCat 171,978,231
on FirstSearch ( since 1991)
OCLC by the Numbers
OCLC, a nonprofit membership organization,
is engaged in computer library service and research
www. oclc. org
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003
Contents
Features Departments
4 OCLC Members Council
starts a new year
Read the report on
the first of three OCLC
Members Council
meetings for the 2003-
2004 year.
7 Betsy Wilson elected
Chair, OCLC Board of
Trustees
For the first time since 1999, the OCLC Board has a
new Chair. Betsy Wilson brings a wealth of varied
library experience to her newest role.
8 CAPCON becomes OCLC CAPCON Service Center
Learn how CAPCON members and the OCLC
cooperative will benefit from this new service
model that was proposed by the CAPCON Board
of Trustees. Katherine Blauer rejoins the OCLC
cooperative as Executive Director of the new
service center.
10 Understanding FRBR: The new bibliographic model
FRBR was first proposed by IFLA in 1998 as a bold
way to streamline cataloging and simplify resource
discovery for library users. Five years later, learn
more about FRBR and what OCLC researchers are
doing to help the library community embrace it.
13 Interview with Barbara B. Tillett: FRBR: Bringing
new capabilities to the catalog
Dr. Barbara B. Tillett, Chief of the Cataloging Policy
and Support Office at the Library of Congress, and
a pioneer of the FRBR model, shares her thoughts
on the impact FRBR can have on cataloging and
description of library materials.
16 OCLC issues 2002- 2003 annual report, its 36th
In OCLC’s 36th annual report, President and CEO
Jay Jordan reports on OCLC’s progress toward
realizing strategic goals that were shared with the
OCLC cooperative in 2000.
18 Update
OCLC releases white paper on e- learning
Visit the redesigned QuestionPoint Web site
Two Distinguished Seminar Series presentations worth
listening to
Universidad Nacional Autónoma de México databases
on FirstSearch
OCLC Connexion client interface available
Learn about OCLC custom cataloging services with this
new interactive, multimedia presentation
Two county library systems recognized by WebJunction
LOUIS libraries using CONTENTdm to digitize collections
in Louisiana
National Library of Australia uses OCLC software to
share digital collections
netLibrary boosts eBook catalog with content from four
new publishers
Preorder your netLibrary eBooks
FirstSearch update
Take a look at the power and reach of libraries
Records for JSTOR titles in WorldCat Collection Sets
University of North Carolina at Wilmington enters
131 millionth request, Western Illinois University 130
millionth request, into OCLC ILL service
Reformed Theological Seminary Library contributes 53
millionth record to WorldCat
New pricing/ access options for Gale reference titles
Check out the latest enhancements to OCLC Connexion
¡ Ahora en Español!
New chairman of OCLC PICA board named
netLibrary eBooks chosen by U. K. National Health
Service agency
OCLC to develop Virtual International Authority File
Latin American libraries introduce virtual reference with
QuestionPoint
netLibrary eBook collection tops 60,000 titles
OCLC changing documentation distribution policy
OCLC Newsletter now available in new electronic edition
Special offer for PAIS Archive
OCLC launches new Web site
OCLC by the Numbers
2 From the President
2 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
From Jay Jordan
OCLC: Advocate for libraries
Libraries have been increasingly urging OCLC to become
more active as an advocate for libraries. Permit me to
update you on some of our recent advocacy activities.
Let me start within the context of OCLC’s charter.
OCLC’s fundamental public purposes are well known
to the membership: to further access to the world’s
information and reduce library costs. Nestled
in OCLC’s charter, however, are some additional
purposes, including the phrase, “ to promote the
evolution of library use, of libraries themselves, and
of librarianship.” Put another way, OCLC should be an
advocate for libraries.
The advocacy role is one that we pursue in a variety of
ways. OCLC Research, established by OCLC Founder
Frederick G. Kilgour in 1978, and currently celebrating
its 25th anniversary, not only promotes the evolution of
librarianship in its daily activities, but also represents
libraries in various standards communities. For
example, OCLC Research Scientist Stuart Weibel
served as the first Executive Director of the Dublin
Core Metadata Initiative ( DCMI) and was instrumental
in the Dublin Core��s endorsement as an ISO standard;
he remains on DCMI’s board and advisory committee.
Lorcan Dempsey, Vice President, OCLC Research, is
a member of the OAI Steering Committee, the Digital
Library Federation Steering Committee, and, in the
United Kingdom, the JISC/ FAIR ( Focus on Access to
Institutional Resources) Advisory Board.
Most recently, OCLC Research has developed and
made available to the library community: 1) the OAICat
and OAIHarvester open- source software programs
that implement Open Archives Initiative protocols in
support of institutional repositories; 2) an open source
algorithm for converting bibliographic databases to the
FRBR model; and 3) open source database interfaces
for Search and Retrieve on the Web and Search and
Retrieve using URLs— SRW/ SRU, which are next-generation
Z39.50- type protocols.
Many other OCLC staff
members are involved in
national and international
professional activities in
the library and information
community. George Needham, Vice President, Member
Services, and Cathy De Rosa, Vice President, Corporate
Marketing and Customer Services, are members of
ALA’s Library Business Alliance. Pat Stevens, Director,
Cooperative Initiatives, is the Chair of NISO’s Standards
Development Committee and is a member of the NISO
board of trustees. Rick Schwieterman, Vice President,
Finance and Treasurer, is a director and treasurer of the
Center for Research Libraries and a senior trustee of the
American Library Association’s Endowment Fund. Glenn
Patton, Director, Metadata Standards & Quality, is a
member of the IFLA Standing Committee on Cataloguing.
In our advocacy role, we also develop studies and
other information sources that OCLC members can use
in their planning and, indeed, in their own advocacy
activities. In 2003, we issued a number of reports and
studies on topics of vital interest to our global library
cooperative. Let me briefly review a few of them, all of
which are available at the OCLC Web site.
“ Five- Year Information Format Trends.” The OCLC
Library & Information Center compiled this report, which
outlines trends in popular and scholarly materials,
digitization projects and Web resources. http://
www5. oclc. org/ downloads/ community/ informationtrends. pdf
The Incentives to Preserve Digital Materials: Roles,
Scenarios, and Economic Decision- Making. This white
paper, written by OCLC Associate Research Scientist
Brian Lavoie, explores the economics of digital
preservation. http:// www. oclc. org/ research/ projects/
digipres/ incentives- dp. pdf
“ Libraries: How they stack up.” This report compares
library economics and activities to other sectors,
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 3
Jay Jordan
President and Chief Executive Officer
OCLC
professions and destinations in the worldwide
economy. One of many interesting facts: “ One out
of every six people in the world is a registered library
user.” http:// www5. oclc. org/ downloads/ community/
librariesstackup. pdf
“ OCLC Library Training & Education Market Needs
Assessment Study.” In September 2002, in
conjunction with the Members Council Task Force on
OCLC’s role in staff development, OCLC contracted with
Outsell, Inc. to survey libraries about the training and
education needs of library workers. The resulting report
provides libraries with information to support training
and education activities at their institutions.
http:// www. oclc. org/ info/ needsassessment/ default. htm
Libraries and the Enhancement of E- learning. In
October, the OCLC E- learning Task Force issued a white
paper on e- learning strategies for libraries. It will help
frame discussions as to what roles libraries and the
OCLC cooperative might play in e- learning, a concept
that today includes courses that have incorporated
electronic elements into the traditional teaching and
learning process. http:// www5. oclc. org/ downloads/
community/ elearning. pdf.
The 2003 OCLC Environmental Scan: Pattern
Recognition. The Scan identifies issues and trends that
are impacting the global library community and the
OCLC cooperative. Intended to stimulate discussion
at the annual strategic planning retreat of the OCLC
Board of Trustees in September, the Scan includes 90
interviews with information professionals, a review of
250 articles and papers and extensive global research.
It is an important resource for our planning in both the
near and long terms. We will make the Scan available
on the OCLC Web site as an online resource in the near
future. Print copies will be available for a nominal fee.
Clearly, we are taking up our advocacy role with
renewed vigor.
Late- breaking News
I would like to share three pieces of good news with you.
First, the CAPCON Board of Trustees and membership
approved OCLC’s purchase of the business assets of
the CAPCON Library Network to form the OCLC CAPCON
Service Center. The new center will continue to serve
libraries in the District of Columbia, Maryland and
Virginia under the leadership of Executive Director
Katherine Blauer. Most recently, Katherine was
President of Gaylord Information Systems. From
1985 to 1997, she held a variety of positions at OCLC ,
including Director of National Sales. We are pleased to
welcome Katherine back to OCLC.
Second, we have settled the lawsuit over use of the
Dewey Decimal Classification ® system trademarks
by The Library Hotel in New York City. On Sept. 10,
2003, OCLC filed a trademark infringement complaint
against The Library Hotel in federal court in Columbus,
Ohio. Under the settlement terms, The Library Hotel
will receive permission from OCLC to use the Dewey
Decimal Classification ® trademarks in its hotel and
in its marketing materials, with an acknowledgment
that OCLC is the owner of the Dewey ® trademarks. The
Library Hotel will make a financial donation to a non-profit
organization that promotes reading by children.
The agreement is a good outcome for both the OCLC
cooperative and The Library Hotel.
Third, I am pleased to announce the appointment
of Liz Bishoff as Vice President, Digital Collections &
Preservation Services. Most recently, Liz was Executive
Director of the Colorado Digitization Program. Liz is
also no stranger to OCLC. From 1987 to 1998, Liz held
several important positions at OCLC, including Vice
President, Member Services. Liz starts her new duties
in January 2004. Welcome back, Liz!
We will continue to look for ways to add value to your
OCLC membership and to realize our vision of becoming
the leading worldwide library cooperative, helping
libraries serve people by providing economical access
to knowledge through innovation and collaboration.
4 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
Members Council
The start of a new year
by Bob Murphy
At the first of three 2003- 2004 meetings,
delegates discussed innovative ways to meet
users’ expectations, new technologies to deliver
new services, new models for collaboration, and
planning for the future by closely studying the
information environment.
“ Libraries should seek new solutions to the problems
of the current era,” said Bob Seal, University Librarian,
Mary Couts Burnett Library, Texas Christian University,
and OCLC Members Council President. “ Our users have
a tremendous number of information options these
days, only one of which is libraries. We are challenged
to refocus our energies, listen to and observe our
patrons, and think in new ways if we wish to survive.
This Members Council program is designed to help us
explore some new ways of thinking.”
Joan Frye Williams, Library and Information Technology
Consultant, urged delegates to take risks to meet the
changing needs of library users. She said librarians
should recognize and use their strengths— such as their
collections, staff skills and willingness to work together—
when confronting competing information sources.
“ So much library talk is about what’s missing. In many
cases this is just a reflection of our desire to excel, but
it prevents us from taking advantage of what’s lying
right around our feet. We have phenomenal assets—
many of them underutilized,” said Ms. Williams.
Council also heard from library innovators
who reported successful efforts for change:
• Sarah Michalak, Director, Marriott Library, University
of Utah, told delegates how her library created a
new department to create new services using new
technologies. She described how her staff created
digital collections using CONTENTdm, a software
solution that helps institutions organize a variety of
digital materials, including photographs, maps and
historic documents.
• Kathleen Imhoff, Director, Lexington ( Kentucky) Public
Library, and formerly Deputy Director, Broward County
( Florida) Library, described a unique, innovative
approach to sharing a library facility with a private
university. Ms. Imhoff told delegates how Broward
County partnered with Nova Southeastern University
to build and operate a new, 325,000- square- foot, $ 44
million library jointly owned and operated with public
and private funding. ( continued on page 6)
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 5
Meet your OCLC Members Council delegates for
2003- 2004. They gathered for a photo during their
October 26– 28 meeting in Dublin, Ohio.
1. Paul Gherman, SOLINET
2. Migell Acosta, OCLC Western
3. Sandy Yee, MLC
4. Karen Boehning, WiLS
5. Sue Phillips, Amigos
6. Alvaro Quijano Solis, Mexico
7. Diedre Conkling, OCLC Western
8. Vickey Johnson, OCLC Western
9. Paul Dumont, Amigos
10. Rosann Bazirjian, PALINET
11. Norma Read, South Africa
12. Gladys Maharam, PALINET
13. Huanwen Cheng, China
14. Charlene Hurt, SOLINET
15. Kathleen Imhoff, SOLINET
16. Maggie Farrell, BCR
17. Betsy Hine, INCOLSA
18. Shirley Baker, MLNC
19. Chris Bailey, OCLC PICA
20. Benita Vassallo, CAPCON
21. Eleanor Frierson, FEDLINK
22. Emma Bradford Perry, SOLINET
23. Dianne Man, OCLC PICA
24. Shirley Leung, OCLC Asia Pacific
25. Jeff Baskin, Amigos
26. Diane Casey, ILLINET
27. Eileen Hitchingham, SOLINET
28. Barbara Kriigel, MLC
29. Anne Parent, NELINET
30. Donna Nicely, SOLINET
31. James Estrada, NELINET
32. Alice Calabrese, ILLINET
33. Yoshiro Kato, Japan
34. Joan Roca, MINITEX
35. Magda El- Sherbini, OHIONET
36. Barbara Berg, OCLC Western
37. Joan Kuklinski, NELINET
38. Carol Bursik, FEDLINK
39. Deb Carver, OCLC Western
40. Jan Ison, ILLINET
41. Ernie Ingles, OCLC Canada
42. Bruce Newell, BCR
43. Cynthia Cobb, SOLINET
44. John Popko, OCLC Western
45. Lynn Sipe, OCLC Western
46. Michael LaCroix, NEBASE
47. Sheldon Kaye, NELINET
48. Joe Edelen, MINITEX
49. Greg Cotton, BCR
50. Tom Kirk, INCOLSA
51. Jay Starratt, ILLINET
52. Ken Bierman, Amigos
53. Ed Weissman, Nylink
54. Douglas Anderson, SOLINET
55. William Sannwald, OCLC Western
56. Wim van Drimmelen, OCLC PICA
57. Rich Doyle, BCR
58. Joe Harris, ILLINET
59. Stewart Bodner, Nylink
60. Frank Wojcik, Nylink
61. Bob Seal, Amigos
62. Charles Kratz, PALINET
63. Cliff Glaviano, OHIONET
Delegates not pictured:
David Cohen, SOLINET
Judith Sessions, OHIONET
Pamela Snelson, PALINET
Michitaro Urakawa, Japan
Michael York, NELINET
Marie Zimmermann, OCLC Western
6 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
In addition, Jay Jordan, OCLC President and CEO,
updated delegates on OCLC’s progress in achieving
goals set forth in its strategic plan.
Cathy De Rosa, Vice President, OCLC Corporate
Marketing, discussed findings of a recent
environmental scan developed by OCLC— a broad look
at the environment in which OCLC, its members and
members constituents operate. The scan examined
social, economic, technology, research and learning,
and library landscapes— and their implications for
libraries and for OCLC. Findings from the OCLC
Environmental Scan will be more widely available in the
coming months.
Members Council passed a resolution in memory of
Rhoda Channing, who was Director of the Z. Smith
Reynolds Library, Wake Forest University and a delegate
to Members Council from SOLINET. Ms. Channing died
July 25 of cancer. “ Rhoda was a librarian who cared
deeply about her institution and the profession, indeed
she was a model for others,” said Mr. Seal.
The next Members Council meeting is scheduled Feb. 8- 10, 2004, in Dublin.
More information about the October meeting, including meeting minutes, PowerPoint presentations
and streaming video that features reports of Bob Seal, Joan Frye Williams and Jay Jordan
is available on the OCLC Web site at
http:// www. oclc. org/ memberscouncil/ default. htm
Members Council meetings provide a variety of forums
for sharing ideas that advance the interests of the OCLC
cooperative. Above left: Barbara Gubbin, Director of the
Houston ( Texas) Public Library and OCLC Trustee, and Frank
Wojcik, Dean of Information Resources at SUNY Brockport in
Brockport, New York. Center: Yoshiro Kato, Vice Executive,
Mita Media Center at Keio University, Japan. Right: Emma
Bradford Perry, Dean of Libraries at Southern University in
Baton Rouge, Louisiana.
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 7
Lizabeth ( Betsy) A.
Wilson, Director of
University Libraries,
University of
Washington, has been
elected Chair of the
OCLC Board of Trustees.
Ms. Wilson served as
OCLC Members Council
President for its 1999– 2000 term, and has served as a
member of the OCLC Board of Trustees since 2000.
“ I am proud to be serving an organization that has
made such significant contributions to providing
information to library patrons around the world,” said
Ms. Wilson.
From 1992 until her appointment as Director of
University Libraries in January 2001, Ms. Wilson
was Associate Director of Libraries for Research and
Instructional Services at the University of Washington.
Previously, she was Assistant Director of Libraries
for Undergraduate and Instructional Services at the
University of Illinois at Urbana– Champaign.
Ms. Wilson has held leadership positions in the
American Library Association and the Association of
College and Research Libraries, including serving as
a member of ALA Council and ACRL President. She
helped establish the ACRL Institute for Information
Literacy, which plays a key role in assisting individuals
and institutions in integrating information literacy
throughout the educational process.
Ms. Wilson is currently Chair of the Board of Directors
of the Greater Western Library Alliance, a consortium
of 30 research libraries located in the greater Midwest
and Western United States, and a member of the
Executive Committee of the Orbis Cascade Alliance,
a library consortium serving 26 member colleges,
universities and community colleges throughout
Oregon and Washington. She is a Board member of
the Association of Research Libraries, a not- for- profit
organization comprising the leading research libraries
in North America.
Ms. Wilson has published and presented widely on
information literacy, transformative uses of technology,
educational collaborations and outreach, and library
assessment and evaluation. She is a cocreator of the
award- winning UWired program, a campus collaboration
committed to helping educators and students
incorporate meaningful applications of information
technology and information literacy education into
teaching and learning.
She is the recipient of the 1995 Miriam Dudley
Instruction Librarian Award for lifetime achievement and
the 2000 Margaret E. Monroe Award for achievement
in library service. With her UWired colleagues, she
received the inaugural EDUCAUSE Award for Systemic
Progress in Teaching and Learning ( 2000).
Ms. Wilson holds a Bachelor of Arts degree in Art
History and German from Northwestern University
( 1977) and a Master of Science degree in Library
and Information Science from University of Illinois at
Urbana– Champaign ( 1978).
Ms. Wilson succeeds William J. Crowe, Spencer
Librarian, Kenneth Spencer Research Library, University
of Kansas, who served a maximum four consecutive
one- year terms as Board Chair. Dr. Crowe began his
service on the Board in 1996 and will continue to serve
on the Board through 2006.
The 15- member OCLC Board of Trustees consists of the
president of OCLC and eight trustees elected by the
board itself, five of whom come from fields outside
librarianship. The OCLC Members Council elects the
other six board members.
Betsy Wilson elected Chair, OCLC Board of Trustees
8 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
“ OCLC is interested in strengthening its services to
a variety of types of libraries, all of which are well-represented
in the CAPCON membership,” says
Jay Jordan, OCLC President and CEO. “ This new
relationship with libraries in the Washington area
will allow OCLC to learn more about these library
communities and develop services to meet their needs
as well as the needs of similar institutions worldwide.”
While the formation of the OCLC CAPCON Service
Center brings new opportunities, OCLC and the former
CAPCON planned the transition to be seamless for
CAPCON members. The service center will continue
to operate from its Washington, D. C. facilities so that
local sales, support and training functions can continue
uninterrupted. In addition, all of CAPCON’s current
OCLC agreements and services— including agreements
with individual members— will remain in effect.
The OCLC CAPCON Service Center will continue to have
representation on the OCLC Members Council. The
CAPCON Board of Trustees has become an Advisory
Council to the new service center, with members
nominated and elected by CAPCON members. The
initial Advisory Council members are:
• Marilyn Bromley, Bureau of National Affairs;
• Maralita ( Micki) Freeny, Prince George’s County
Memorial Library;
• John W. McGinty ( Vice- Chair), Loyola/ Notre Dame Library;
• Dr. Zary Mostashari, Marymount University Library;
• Richard Murphy ( Chair), Prince William County Public
Library System;
CAPCON becomes OCLC CAPCON Service Center
By Brad Gauder and Bob Murphy
On November 12, the CAPCON Library Network
became the OCLC CAPCON Service Center. The
new entity will continue to serve libraries in the
greater Washington, D. C. area with Katherine
Blauer as its new Executive Director.
The move to establish CAPCON as an OCLC service
center was initiated by the CAPCON Board of Trustees
and was approved by the CAPCON membership. The
finalized agreement enables OCLC to serve libraries
formerly served by the CAPCON Library Network. The
OCLC CAPCON Service Center will continue to offer the
CAPCON Collection, OCLC services, training and support
to more than 300 libraries in the District of Columbia,
Maryland and Virginia.
“ The CAPCON Board of Trustees believes this move is
clearly in the best interest of the membership and we
believe that the new OCLC CAPCON Service Center will
provide the kind of service and support our libraries
need to serve their users today�� and in the future,”
says Richard Murphy, former Chair, CAPCON Board of
Trustees and Director, Prince William County ( Virginia)
Public Library System and now Chair of the new
CAPCON Advisory Council.
With the addition of the new service center, OCLC
sees potential to enhance its service to specific library
segments, including special libraries, school libraries,
law libraries and public libraries.
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 9
• Hugh O’Connor, AARP Research Information Center;
• Lynne Siemers, Washington Hospital Center Library;
• Cynthia K. Steinhoff, Anne Arundel Community
College Library;
• Helen Wall, Akin, Gump, Strauss, Hauer, and Feld LLP; and
• Benita Vassallo, Inter- American Development Bank.
Katherine Blauer to lead OCLC
CAPCON Service Center
Katherine Blauer, the new Executive Director of the
OCLC CAPCON Service Center, says she’s glad to be
returning to the OCLC cooperative.
“ I am delighted and honored to
be leading the new OCLC CAPCON
Service Center,” says Ms. Blauer.
“ Our highest priority is serving
our member libraries’ diverse
information needs.”
Ms. Blauer has served the library
profession in various capacities
throughout her career. A native of Scotland, Ms. Blauer
has over 20 years of experience in public, academic
and special libraries in the United Kingdom and the
United States, including Glasgow District Libraries,
the University of Glasgow, University College London,
Carnegie- Mellon University, American Electric Power
and General Public Utilities.
In 1985 Ms. Blauer joined OCLC where she held
a variety of positions over the next dozen years,
including Product Manager for OCLC’s acquisitions
subsystem, Regional Marketing Manager and Director
of National Sales.
From 1997 to 1999, she was Vice President of Sales
for Information Access
Company, where she
was responsible for
sales to statewide
consortia, and large
academic and public
libraries. Most recently
she was President of
Gaylord Information
Systems, overseeing all aspects of its library
automation systems, including product management,
research and development, customer support, sales
and marketing, and business development.
“ CAPCON has a distinguished history of serving
libraries for the past 30 years. Now, as an OCLC service
center, we are poised to augment the types of products
and services we have been offering,” notes Ms. Blauer.
“ I am delighted and honored to be
leading the new OCLC CAPCON
Service Center. Our highest priority
is serving our member libraries’
diverse information needs.”
10 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
By Tom Storey
In 1998, the International Federation of Library
Associations and Institutions ( IFLA) announced a
bold proposal to streamline cataloging and simplify
resource discovery for library users— The Functional
Requirements for Bibliographic Records ( FRBR).
FRBR is an “ entity- relationship model” of metadata
for information objects, rather than a single, flat
record conceptualization underlying current cataloging
standards. It distinguishes among:
• A work— the distinct intellectual or artistic creation;
• An expression— the
intellectual or artistic
realization of a work;
• A manifestation— the physical
embodiment of an expression
of a work; and
• An item— a single copy of a
manifestation.
Today, library catalogs are
composed of bibliographic records that describe
manifestations— books, manuscripts, periodicals,
videos and other formats. Bibliographic units are
described out of context.
FRBR restructures catalog databases based on
particular works rather than on the various forms in
which the works are expressed. It groups all versions
of a given work together using a high- level record
that links to numerous lower- level records, thereby
Understanding FRBR
The New Bibliographic Model
OCLC explores the implications of what
could be the biggest change to library
catalogs in more than a century
collapsing near- duplicate items into a single entry
point. With the FRBR model, each item must be
described in context and related to the other items
comprising the work.
Manipulating information using this approach
aggregates what can be an overwhelming number of
record retrievals into a manageable set that matches a
user’s search terms.
“ FRBR has the potential to improve cataloging,
discovery and delivery by bringing versions of works
together, showing relationships
of various kinds, and enabling
users to navigate to their level
of interest,” says Thom Hickey,
OCLC Chief Scientist.
For example, a high- level entry
record for Humphry Clinker,
which today has 184 records in
WorldCat, would describe this
intellectual creation of Tobias
Smollett with links to foreign language translations,
large print editions, and the numerous editions for
which new illustrations, introductions, notes and
bibliographies have been added over the years.
What does FRBR mean to libraries? How difficult will
it be to convert existing catalogs into “ FRBRized”
databases? Will it help libraries reduce costs and
library users find what they want more quickly?
For more details,
visit these FRBR Web sites:
www. ifla. org/ VII/ s13/ frbr/ frbr. htm
www. ifla. org/ VII/ s13/ frbr/ frbr. pdf
www. ifla. org/ VII/ s13/ wgfrbr/ faq. htm
www. loc. gov/ marc/ marc- functional- analysis
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 11
In late 2001, OCLC researchers Rick Bennett, Jean
Godby, Thom Hickey, Brian Lavoie, Ed O’Neill, Diane
Vizine- Goetz and Jenny Toves began a series of
experiments to explore the implications of FRBR and
to look into the practical difficulties in implementing
its approach. They used WorldCat, the world’s largest
library catalog, as the test bed.
Preliminary findings suggest:
• The FRBR notion of a work is a valuable concept. It
provides a means to aggregate bibliographic units to
simplify database organization and retrieval.
• Works can be reliably identified from bibliographic
records.
• Bibliographic records do not contain sufficient
information to reliably identify expressions. Reliable
identification requires physical examination of
selected items.
• Applying FRBR may not be as burdensome as first
thought. Research suggests that 80 percent of the
bibliographic records in library catalogs represent
single manifestations of works. Conversion efforts
therefore could be focused on the 20 percent that
represent works with multiple manifestations, where
users would benefit the most from FRBR conversion.
• Developing computer algorithms to automate at
least part of FRBR conversions would be beneficial.
Manual conversion of existing files is likely to be
prohibitively expensive.
• FRBR may potentially reduce the cost and increase
the quality of both original and copy cataloging.
Bibliographic information, particularly subject
headings and classification numbers, used in a work
can be “ inherited” by all manifestations associated
with the particular work, alleviating what can be a
time- consuming and expensive process.
“ Widespread adoption of FRBR will produce major
changes to bibliographic databases, including
OCLC’s WorldCat,” says Dr. Hickey. “ The techniques
and approaches developed by OCLC will facilitate
conversion of WorldCat and other bibliographic
databases to FRBR standards.”
OCLC releases FRBR algorithm
OCLC is making an algorithm available free of charge
to organizations interested in converting their
bibliographic databases to the FRBR model.
Developed by OCLC Research, the FRBR algorithm
makes it possible for users to write computer programs
to generate sets of records that can be grouped for
display as single works, making it easier for information
seekers to find what they are looking for. The algorithm
is available from the OCLC Research site at
http:// www. oclc. org/ research/ software/ frbr/.
OCLC’s FRBR algorithm describes an automated
process that extracts information from MARC21 records,
compares it with a standard name authority file, and
then brings the records together, based primarily on
their authors and titles.
12 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
For example, in OCLC’s WorldCat database there are
records for more than 400 different forms of Arthur
Conan Doyle’s The Adventures of Sherlock Holmes.
Using the FRBR algorithm, those records can be brought
together as a single work, making it easier for librarians
and other information seekers to identify the most
appropriate items to meet their specific needs.
The algorithm is efficient enough to be run on large
databases, such as WorldCat. It is also meant to be
understandable, so that a librarian creating a record
will be able to predict what other records it will be
associated with, and understandable for patrons so
they are not surprised by the groupings.
FRBRizing WorldCat
OCLC plans to use the FRBR model as it implements
WorldCat’s new database technology to enhance the
user’s experience. Based on a random sample of
1,000 bibliographic records gathered in December
2001, here are some statistical estimates as to how
FRBR impacts WorldCat.
• 47 million bibliographic records ( as of 12/ 2001) can
be traced back to 32 million works
• The average work in WorldCat has approximately 1.5
manifestations
• More than 25 million— nearly 80 percent— of the 32
million works consist of a single manifestation
• Ninety- nine percent of all works in WorldCat have
seven manifestations or less; 1 percent of all works
have eight or more manifestations
• About 30,000 works have more than 20
manifestations; approximately 400,000 works have
five or more manifestations
• The most widely held work in the sample had 1,251
manifestations and total holdings of 27,434
• The most widely held work in the sample that had
just one manifestation has total holdings of 710
OCLC Research on FRBR
FRBR Work- Set Algorithm
Chief Scientist Thom Hickey led the development of
computer algorithms to automate FRBR conversions.
Web site: http:// www. oclc. org/ research/ projects/ frbr/
algorithm. htm
Publication: http:// www. dlib. org/ dlib/ september02/ hickey/
09hickey. html
FictionFinder: A FRBR prototype for fiction in WorldCat
Research Scientist Diane Vizine- Goetz uses the
FRBR model in a prototype system for searching and
browsing 2.5 million bibliographic records representing
fiction.
Web site: http:// www. oclc. org/ research/ projects/ frbr/
fictionfinder. htm
Publication: http:// staff. oclc. org/~ vizine/ CNI/ OCLCFRBR_
files/ frame. htm
A Case Study: The FRBRization of Humphry Clinker
Research Scientist Ed O’Neill uses Tobias Smollett’s
The Expedition of Humphry Clinker to determine if the
information available in the bibliographic records is
sufficient to reliably identify FRBR entities.
Web site: http:// www. oclc. org/ research/ projects/ frbr/
clinker/ default. htm
Publication: http:// www. oclc. org/ research/ publications/
archive/ 2002/ oneill_ frbr22. pdf
FRBR: Extending the Case of Humphry Clinker
In a follow- up to the initial case study, conversion
algorithms are tested against a sample of 1,000 works
from WorldCat.
Web site: http:// www. oclc. org/ research/ projects/ frbr/
works. htm
Publication: http:// www. oclc. org/ research/ publications/
archive/ 2003/ lavoie_ frbr. pdf
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 13
Interview: Barbara B. Tillett
Interview: Barbara B. Tillett
FRBR: Bringing new
capabilities to the catalog
by Tom Storey
Barbara B. Tillett is Chief, Cataloging Policy and Support
Office, at the Library of Congress. She is responsible for
various authoritative cataloging tools, including LC Rule
Interpretations, LC Classification schedules, LC Subject
Headings and other cataloging documentation, such as
the Cataloging Service Bulletin, Descriptive Cataloging
Manual and Subject Cataloging Manual.
From 2000- 2001, she was the Interim/ Acting Director
for Electronic Resources and from 1997- 1999 she served
as Director of the Integrated Library System Program,
which successfully installed a new integrated library
system for the Library on time and on budget in October
1999. For that achievement, she received the Library’s
highest honor, the Distinguished Service Award, as
well as the Arthur S. Flemming Award for outstanding
federal service.
Prior to joining the Library of Congress in 1994, Dr.
Tillett was: Head of the Catalog Department, University
of California, San Diego; Director for Technical Services,
Scripps Institution of Oceanography; OCLC System
Coordinator for the University of California, San Diego;
Reference Librarian in science, technology and medical
reference at Hamilton Library, University of Hawaii;
and Bibliographic Analyst and Programmer for the
Tsunami Document Retrieval System, Hawaii Institute of
Geophysics, University of Hawaii.
Dr. Tillett holds a bachelor’s degree from Old Dominion
College, a master’s in library science from the University
of Hawaii in Honolulu and a Ph. D. from the University
of California at Los Angeles. She is a member of the
editorial boards of Advances in Librarianship and
Cataloging & Classification Quarterly, and has chaired
or served on several committees of the American
Library Association and the International Federation of
Library Associations ( IFLA), including IFLA’s Study Group
on the Functional Requirements of the Bibliographic
Record ( FRBR). She is a member of the OCLC Research
Advisory Committee.
Dr. Tillett has published extensively in the field of
library and information science. Her publications have
focused on cataloging theory and practice, authority
control and library automation. Her dissertation on
bibliographic relationships has been a source for
conceptual designs for computer- based systems for
bibliographic control.
To some, the FRBR model is conceptually difficult. Can
you briefly describe FRBR?
The conceptual model of the “ Functional Requirements
for Bibliographic Records” ( FRBR) describes the things
we catalog for libraries, their relationships and the data
we use to find, identify, select and obtain them. The
FRBR report also indicates the elements to be included
in national- level bibliographic records.
Who are the “ parents” of FRBR?
FRBR is the product of an IFLA Study Group that was
chaired by Olivia Madison ( and for two years by Nancy
14 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
Interview: Barbara B. Tillett
John) with various consultants over time providing the
basic content and the conceptual model. The mix of
consultants changed, but primarily were Tom Delsey,
myself, Elaine Svenonius and later, Beth Dulabahn
of the Library of Congress. For the first year, the
consultants were Elaine Svenonius, myself and Ben
Tucker until his retirement, which is when Tom Delsey
joined us. The members of the IFLA Study Group ( 1992-
1997) provided examples and comments on drafts of
the report. They were John Byrum, Suzanne Jouguelet,
Dorothy McGarry, Nancy Williamson and Maria
Witt. They are all listed with their affiliations in the
acknowledgments at the start of the FRBR report. It’s
available on the Web as a pdf file ( http:// www. ifla. org/ V/
saur. htm and then under the UBCIM publications, v. 19)
and as a print publication from K. G. Saur
( ISBN 3- 598- 11382- X).
What has been the reaction from the library community
to FRBR?
Within Australia, the National Library has embraced
the model and it has been used for the development of
AustLit. Also the National Library of Canada used more
or less the same model in developing its integrated
library system, and it has been applied in several
places in Europe. The United States is rather late to
catch on, which is why I’ve been doing a lot of speaking
over the past couple of years to raise awareness.
Why should libraries support FRBR? What benefits can
libraries expect from FRBR- based databases?
FRBR is a model of what now exists. As a model,
it should help provide a theoretical framework for
understanding cataloging— to help build cataloger’s
judgment and a more professional, knowledgeable staff.
FRBR as a model also should be used for future system
applications. Have you seen Fiction Finder from OCLC?
It’s a good application of FRBR to enable the collocation
of expressions and manifestations of the same
work. Application of FRBR would ensure navigation
among related works and bring together multiple
manifestations of the same works— for example, all the
language and format variations could be viewed as a
group. We need to remember that this applies to less
than 20 percent ( according to OCLC research) of the
catalog, but that probably includes some of the most
important materials in that 20 percent. Those materials
are in multiple formats and languages because they
are popular and probably important to readers. So
if we focus some extra work on those for the FRBR
relationships and authority work, we might be able to
spend less time on the other 80 percent and again help
reduce cataloging costs.
What is the impact of FRBR on cataloging and
describing library materials? Will FRBR help reduce
cataloging costs?
We hope it will help reduce costs, but it’s not FRBR
directly doing that. It will be the applications of FRBR’s
model in library systems. FRBR gives system designers
the conceptual structure to build systems that enable
more automated authority work and more direct linking
of related works and linking of various manifestations
to their related expressions and works. Some systems
now do an authority check to see if headings in a
bibliographic record are already used in the online
catalog. When they are not, the system automatically
creates a base authority record that the cataloger
can review and edit. More of that sort of automatic
work could be done for suggesting close matches and
potential links that the cataloger could confirm, based
on the elements ( attributes) and relationships in FRBR.
There is also the potential for future systems to enable
catalogers to enter subject headings and classification
numbers for the “ work” in authority records— doing it
there once, rather than redundantly in bibliographic
records— hopefully saving time by having the cataloger
just confirm the link from the bib record to the “ work”
authority record.
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 15
Interview: Barbara B. Tillett
Another impact of FRBR on cataloging is through the
cataloging rules. The Joint Steering Committee for
Revision of AACR is actively working on incorporating
the FRBR terminology and concepts into the next
edition of AACR.
How does FRBR embrace nonbook materials and
electronic resources, as well as the needs of other
information agencies, such as museums and societies?
FRBR is a model that describes all types of resources,
so it would be applicable for all “ memory institutions”
( libraries, museums, archives). The rights management
community also has found it useful.
Is FRBR a standard? How does it relate to AACR2,
Unicode, OAI, DC, TEI, EAD, DOI?
No, it’s a conceptual model of what the bibliographic
universe looks like. It can be used to develop data
models and to design systems. The framework
it provides is, we hope, a helpful way to look at
cataloging, so will be used as noted above as
background information for catalogers in the AACR3
plans. The mix of other things you list really doesn’t
apply, other than perhaps DOI, which looked at FRBR
to decide what was being identified by the Digital
Object Identifier. In fact the digital objects are
“ manifestations,” but sometimes it is useful for rights
management applications to identify the “ work”/
” expression” that is the intellectual or artistic content
contained in the “ manifestation,” so identifiers may
be used for these types of entities. DC, TEI and EAD
are metadata schemes that describe the subset of
attributes that should be used to identify and retrieve
the objects in their universes ( which are subsets of
the bibliographic universe). FRBR covers attributes,
too, but just to identify those attributes that identify
the Group 1 entities ( work, expression, manifestation
and item). OAI ( Open Archive Initiative) is a protocol
for harvesting the metadata, so it doesn’t really relate,
except very indirectly.
Will FRBR make it easier for libraries in different
countries to share bibliographic information?
Not necessarily, but the other initiatives around FRBR,
like FRANAR ( Functional Requirements for Authority
Numbers and Records, which extends FRBR to the
realm of authority control) will give a model and new
terminology for us to start the change process for
further international cooperation.
What are the consequences of interface design and
how will FRBR help library users find what they need?
FRBR can be applied in many ways, so it’s somewhat
too early to tell how it may be taken up and used by
system designers for interface designs. One model
that is being explored is that by VTLS, and another is
by OCLC for Fiction Finder and for the future WorldCat.
RLG is also seeing how to use FRBR in designing its
future system, and others have explored how it might
be applied. FRBR reminds us of the basic objectives
for catalogs and states the user tasks that should be
enabled through an online catalog: find, identify, select
and obtain. One major intention for applying FRBR is for
collocation ( which OCLC has demonstrated really applies
to less than 20 percent of the WorldCat database
records)— it reinforces the objectives of the catalog
that we’ve always had and extends them to today’s
environment. It provides new terminology to help us
talk with nonlibrary communities who will be working on
organizing knowledge and managing information into
the future. Libraries can really help, and we need to be
talking more outside our own communities to help build
for the future global information systems. FRBR is a first
step in such change.
What future research and development is needed?
We are exploring how the extended models can
be used to help with related IFLA initiatives, like a
virtual international authority file and an international
cataloging code. I am very optimistic about these
initiatives that have been launched this year, and I
look forward to lots more research and development
to explore the possibilities. We should not be afraid
to test models, because that’s how we learn to make
them better.
16 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
In the report, Jay Jordan, OCLC President and Chief
Executive Officer, wrote that during the year, OCLC has
accomplished many of the goals outlined in the strategic
plan shared with the OCLC membership in 2000.
“ In the past three years, the OCLC cooperative has
introduced new services and initiatives that hold the
promise of substantially improving the way libraries
provide information to people,” wrote Mr. Jordan. “ We
have developed and are now operating new digital
collection and preservation services, including a digital
archive, a 24x7 virtual cooperative reference service, an
integrated metadata/ cataloging system and a public
access computing portal for public libraries.”
“ We are also well along in the transformation of
WorldCat, the OCLC Online Union Catalog, into a
globally networked resource of text, graphics, sound
and motion,” he added. “ In fiscal 2003, we loaded
52 million bibliographic records into our new Oracle 9i
technological platform and Unicode- compliant database
system. The new system will support not only the
MARC format, but also Dublin Core and the Functional
Requirements for Bibliographic Records model.”
For the year ended June 30, 2003, OCLC’s revenues
were $ 191.8 million, up 7.6 percent from the previous
year as libraries continued their strong use of OCLC’s
online cataloging, resource sharing and reference
services. Due to a loss of $ 4.2 million from investment
portfolio transactions, OCLC had a net loss of $ 1 million
for the year. Excluding portfolio losses, contribution
was 1.7 percent of revenues.
During the year, OCLC invested $ 28.2 million in its
technology base to build infrastructure, systems,
databases and software for new or enhanced OCLC
services. OCLC also provided member libraries with
$ 11.2 million in credits primarily for cataloging and
resource sharing to encourage the growth and
quality of WorldCat.
Highlights from the report, which covers OCLC’s fiscal
year ( July 1, 2002 to June 30, 2003):
• OCLC connected two knowledge hubs on different
continents by linking WorldCat and the OCLC PICA
GGC Catalogue in The Netherlands.
• OCLC introduced a new tool that links WorldCat
to photos, graphics and other objects in digitized
special collections and that automatically harvests
metadata from the collections, converts it to the
MARC format and loads it into WorldCat. More than
100 institutions are using CONTENTdm software to
manage 1.1 million digital objects in their collections.
• In its first year of operation, the OCLC Digital Archive
received some 3,000 objects for long- term access
and preservation.
• About 1,000 libraries in 19 countries used
QuestionPoint in its first year of operation. The new
virtual reference service logged more than 94,000
OCLC issues
2002/ 2003
Annual Report, its 36th
photo by Hans Nielsen Fotografi
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 17
“ In the past three years, the OCLC
cooperative has introduced new services
and initiatives that hold the promise of
substantially improving the way libraries
provide information to people.”
interactions between reference
librarians and users, including
some 25,000 chat sessions. The
Global Knowledge Base grew to
more than 3,600 question- and-answer
records.
• The relaunched netLibrary
eBook service grew to more than
60,000 titles and 18 million
pages. About 8,670 libraries
are using netLibrary eBook
content and tools, including
320 institutions in 33 countries outside the
U. S. netLibrary is division of OCLC and was
acquired in 2002.
• OCLC launched WebJunction, a public access
computing portal for some 12,000 public
libraries that was built with grant funding
from the Bill and Melinda Gates Foundation.
• The OCLC online system for cataloging and
resource sharing handled 1.1 billion messages as
libraries cataloged a record 27.3 million items online
and arranged a record 9.3 million interlibrary loans.
• The number of participating libraries increased
to 45,402. During the year, 476 new governing
members, 470 new members and 1,910 new
participants joined the cooperative, which now
extends to more than 9,000 libraries in 83 countries
outside the U. S.
• More than 21,000 libraries in 72 countries used the
OCLC FirstSearch service, performing 99.8 million
searches, a 6 percent increase over the previous year.
• 2.3 million new cataloging records were added to
WorldCat and location listings grew to 889 million
from 851 million.
photo by Hans Nielsen Fotografi
18 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
Update
http:// www5. oclc. org/ downloads/ community/
elearning. pdf
OCLC releases white paper
on e- learning
Created by the OCLC E- learning
Task Force, Libraries and the
Enhancement of E- learning looks
at how college coursework is being
enhanced electronically and online.
It also explores the role of library
cooperation as campuses expand
and enhance the instructional
technology environment. Among
the paper’s recommendations:
• OCLC should embed its
services for libraries via course
management systems.
• OCLC should ensure that
WorldCat is able to accommodate
metadata for e- learning objects.
• OCLC should work with e- learning
vendors to integrate metadata
capture into the creation process.
http:// www. questionpoint. org/ index. html
Visit the redesigned
QuestionPoint
Web site
QuestionPoint. org is a dedicated
resource for users of the
QuestionPoint virtual reference
service. At the new, redesigned
site you’ll find news and product
updates, assistance for new and
experienced users, and community
features that extend and enhance the
collaborative nature of the service.
http:// www. oclc. org/ research/ dss/ default. htm
Two Distinguished Seminar
Series presentations worth
listening to
Dr. Gloriana St. Clair, Dean,
University Libraries, Carnegie
Mellon University, visited OCLC to
discuss the Million Book Digital
Library Project, an international
effort that strives to create a free-to-
read, searchable collection of
one million books, available to
everyone over the Internet. And Dr.
Ken Klingenstein, Director, Internet2
Middleware Initiative, spoke about
the emergence of middleware
technologies in higher education
and the tools that allow consistent
campus implementations to support
interinstitutional collaborations.
http:// www. oclc. org/ news/ releases/
20031013. htm
Universidad Nacional
Autónoma de México
databases on FirstSearch
The CLASE ( Citas
Latinoamericanas en Ciencias
Sociales y Humanidades) and
PERIÓDICA ( Índice de Revistas
Latinoamericanas en Ciencias)
databases offer information from
articles, essays, book reviews,
technical reports and interviews
published in journals edited in
24 countries of Latin America and
the Caribbean, as well as from
publications that focus on Pan-
American issues.
http:// www. oclc. org/ connexion/ interface/ client/
default. htm
OCLC Connexion client
interface available
For those who prefer the familiarity
and power of a desktop application
to Web- based tools, a Windows-based
interface to OCLC Connexion
is ready. The first release includes
interactive online cataloging
functionality along with macros
and labels. Libraries can download
and use the new OCLC Connexion
client with existing authorizations
and passwords.
http:// www. oclc. org/ customcataloging/ about/ tour/
Learn about OCLC custom
cataloging services with
this new interactive,
multimedia presentation
Getting to Know OCLC Custom
Cataloging Services gives you a
tour of the OCLC custom cataloging
facility in Dublin, Ohio and shows
you the breadth of the service
offerings. These services can
solve your toughest cataloging,
conversion and authority control
challenges and help you optimize
access to your collection, manage
your resources and provide
improved service to your patrons.
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 19
Update
http:// www5. oclc. org/ downloads/ design/
abstracts/ 10132003/ webjunction. htm
Two county library systems
recognized by WebJunction
The Polk County Library System
( North Carolina) and Lee County
Library System ( Florida) earned
the first Technology Planning
awards from WebJunction, an
online resource that assists public
libraries and other institutions that
offer public access computing to
share knowledge and experience in
providing technology to patrons.
http:// www5. oclc. org/ downloads/ design/
abstracts/ 10062003/ louis. htm
LOUIS libraries using
CONTENTdm to digitize
collections in Louisiana
LOUIS: The Louisiana Library
Network is using CONTENTdm to
digitize special collections and
make them more visible online
via the LOUISiana Digital Library.
OCLC is the exclusive distributor
to libraries of CONTENTdm, an
affordable, fast, easy and scalable
system for building and managing
a variety of digital materials,
including photographs, maps and
historic documents.
http:// www. oclc. org/ research/ announcements/
2003- 09- 13b. htm
National Library of
Australia uses OCLC
software to share digital
collections
By supporting open archives
initiative protocols, the library
will make bibliographic and
technical metadata from its Digital
Collections Manager database
available to OAI- compliant services
and provide greater access to its
unique, digitized materials.
http:// www. netlibraryebooktoolkit. com/ library_
patron_ support/ support_ whatsnew. asp
netLibrary boosts eBook
catalog with content from
four new publishers
New content includes a selection
of computer science and IT titles
from Microsoft Press and Sybex
Inc.; more than 100 STM titles
from Springer- Verlag; and several
hundred healthcare titles from the
World Health Organization.
http:// www. netlibrary. com/ titleselect/ home. asp
Preorder your
netLibrary eBooks
netLibrary, a division of OCLC,
is introducing a new quarterly
program that allows libraries
to place advance orders on
forthcoming eBooks. Go to
TitleSelect, click on “ Forthcoming
eBooks” and browse by subject
or publisher to find titles to meet
collection development criteria.
http:// www5. oclc. org/ downloads/ design/
abstracts/ 10272003/ firstsearch. htm
FirstSearch update
The OCLC FirstSearch service has
a new, updated appearance along
with a new, integrated resource-sharing
interface for library staff,
improved navigation and more
customization options. The new
look, enhancements and features
are based on feedback from
librarians and usability tests with
FirstSearch users.
http:// www. oclc. org/ index/ compare/
Take a look at the power
and reach of libraries
Every day, libraries circulate
nearly four times as many items
as Amazon ships— and about the
same number as FedEx ships in a
day. Libraries: How they stack up
provides a snapshot of the impact
of libraries and some comparisons
of library activities to other sectors,
professions and destinations in the
worldwide economy.
http:// www. stats. oclc. org/ cgi- bin/ db2www/
wcs/ wcs_ cols. d2w/ Electronic
Records for JSTOR titles in
WorldCat Collection Sets
OCLC now offers complete MARC
record sets for JSTOR titles with
the recent addition of the JSTOR
Business Collection, Ecology and
Botany Collection and the Language
& Literature Collection to WorldCat
Collection Sets.
20 OCLC Newsletter OCT | NOV | DEC 2003 www. oclc. org
Update
http:// www. wiu. edu/ library/ index. php
http:// library. uncwil. edu/
University of North Carolina
at Wilmington enters 131
millionth request, Western
Illinois University 130
millionth request, into
OCLC ILL service
Created on November 12, the 131
millionth request was for an article
in the serial Bride’s and Your New
Home while the 130 millionth
request, entered 30 days earlier,
was for the video Keep the Change.
http:// www. oclc. org/ worldcat/
Reformed Theological
Seminary Library
contributes 53 millionth
record to WorldCat
Entered on September 10, the record
was for A Worship Guide for the
Season of Advent for the Adult Choir
of Gloria Dei Lutheran Church, Sioux
Falls, South Dakota, a 2002 thesis
publication by David M. Ellison.
http:// www. netlibrary. com/ titleselect/ gale. asp
New pricing/ access options
for Gale reference titles
In partnership with Gale, netLibrary
has launched a new pricing
program that provides unlimited
access to 84 Gale encyclopedias,
almanacs and reference guides.
http:// www. oclc. org/ connexion/ interface/
browser/ enhancements/ recent. htm
Check out the latest
enhancements to OCLC
Connexion
New hotlink functionality, expanded
automatic logon features,
WebDewey, save file improvements
and new searching features—
including a search history button
and a new quick search— are among
the recent enhancements made
to Connexion, the flagship OCLC
cataloging service.
http:// www. netlibrary. com/ titleselect/ spanish_
language. asp
¡ Ahora en Español!
netLibrary has released two new
eBook collections to meet the
growing demand for Spanish-language
content. The collections
will be supported by a new Spanish-language
site interface and currently
include more than 200 titles.
http:// oclcpica. org/? id= 1317& ln= uk
New chairman of OCLC
PICA board named
Joris E. J. van Bergen was appointed
Chairman of the Supervisory Board
of OCLC PICA, the European library
cooperative, on behalf of the Pica
Foundation, of which he also
was appointed chairman. In both
functions, he succeeds
Dr. C. Datema.
http:// oclcpica. org/? id= 1310& ln= uk
netLibrary eBooks chosen
by U. K. National Health
Service agency
OCLC PICA announces that
netLibrary, a division of OCLC, will
provide eBooks to the National
Health Service Purchasing and
Supply Agency as part of its effort
to purchase electronic information
resources for NHS libraries.
http:// www5. oclc. org/ downloads/ design/
abstracts/ 09022003/ viaf. htm
OCLC to develop Virtual
International Authority File
Working with the Library of
Congress and Die Deutsche
Bibliothek, OCLC will virtually
combine the personal name
authority files of the LC and the
German national library into a
single name authority service.
The long- term goal: to include
the authoritative names from
many national libraries into a
common service available to users
worldwide via the Web.
http:// www5. oclc. org/ downloads/ design/
abstracts/ 09022003/ qp. htm
Latin American libraries
introduce virtual reference
with QuestionPoint
QuestionPoint, the collaborative
virtual reference service developed
by the Library of Congress and
OCLC, has been purchased by
BIREME ( a Specialized Center of the
Pan American Health Organization)
www. oclc. org OCLC Newsletter OCT | NOV | DEC 2003 21
Update
for its Virtual Health Library in Brazil
and the Universidad Veracruzana in
Xálapa, Veracruz, Mexico.
http:// www. netlibrary. com/ titleselect
netLibrary eBook collection
tops 60,000 titles
With the addition of new content
from HarperCollins, Taylor & Francis,
John Wiley & Sons, McGraw- Hill
Professional and other leading
publishers, the netLibrary collection
has grown to include more than
60,000 eBook titles. Certain
Ideas of France: Essays On French
History and Civilization, published
by Greenwood Press, was the
60,000th title loaded to the site.
http:// www5. oclc. org/ downloads/
documentation/ bits/ 03Jul/ 03jul. doc
OCLC changing
documentation distribution
policy
As part of a migration to e-documentation,
OCLC will eliminate
printed copies of all but three user
guides and instead offer electronic
delivery via the OCLC Web site.
Printed copies of many user guides
and booklets will continue to be
available at no charge until the
items are obsolete or until inventory
is depleted.
http:// www. oclc. org/ news/ publications/
newsletters/ default. htm
OCLC Newsletter now
available in new
electronic edition
The OCLC Newsletter, OCLC’s
quarterly membership publication, is
available a new Web- based format.
Now, if you prefer, you can read
the Newsletter on your computer
with the convenience, speed and
searching capabilities that the HTML
digital format provides.
http:// www. oclc. org/ news/ announcements/
announcement42. htm
Special offer for
PAIS Archive
The OCLC Public Affairs Information
Service ( PAIS) has extended the
special offer for the forthcoming
PAIS Archive database to March 1,
2004. Advance subscribers will
receive a discount off the one- time
subscription fee. Contact your OCLC
provider to place an advance order
and receive a special discount.
http:// www. oclc. org/
OCLC launches new Web site
On September 15, a new OCLC. org site went live, providing cleaner
design, easier navigation, better content organization and new features
and sections. The new site was designed based on suggestions from
librarians and includes not only improved content but also entirely new
areas. Among the changes:
• A new area has been created around important topics for the
Community, including readings, links and discussion boards.
• Content relating to training and events has been consolidated and
restructured within Professional Development, including many
materials previously promoted through the OCLC Institute.
• The work of OCLC Research is showcased prominently.
• Product and Services marketing content has been revised and
updated.
• Content related to documentation and support has been moved and
consolidated into a common format.
Several new, non- English sites have been created so members and
users around the world can take advantage of the OCLC cooperative
anywhere they live and work. OCLC welcomes your feedback on the
new design and its usability. You’ll find a feedback link on the home
page enabling you to send comments to webinput@ oclc. org.
OCLC
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Liz Bishoff named Vice President, OCLC Digital Collection
and Preservation Services
Liz Bishoff, most recently Executive
Director of the Colorado Digitization
Program, has been named Vice
President, OCLC Digital Collection
and Preservation Services, effective
January 8, 2004. In her new position,
she will help build collaborative
initiatives among libraries, museums, historical
societies and archives through digital collection and
preservation services.
“ Liz brings to the job a unique combination of skills,
experience and enthusiasm for building collaborative
initiatives,” said Jay Jordan, OCLC President and
CEO. “ We are fortunate to have her back on the OCLC
senior leadership team.” Ms. Bishoff had served in
management positions at OCLC for 11 years.
While managing the Colorado Digitization Project,
Ms. Bishoff also ran her own consulting firm where
she focused on providing services to the library and
information industry in strategic planning and developing
collaborative enterprises involving libraries, museums,
historical societies and archives. She has served as
a consultant to many leading U. S. digitization efforts,
including the North Carolina State Library, the California
State Library, the New Mexico Digitization Confab and the
Indiana Academic Libraries.
“ Liz is blessed with a generalist’s sense of the big
picture, a practitioner’s knowledge of the nitty- gritty,
and a master communicator’s ability to make complex
information accessible and readily applicable,” said
Steve Dalton, Director of Field Service, Northeast
Document Conservation Center. “ Her ability to establish
and nurture cross- disciplinary coalitions— such as those
between libraries and museums— is exceptionally well
established. OCLC and its constituents can expect great
things.”
Ms. Bishoff is very familiar with the OCLC cooperative.
From 1987- 1998 she held several senior management
positions at OCLC, including Vice President of Member
Services and Director of Online Union Catalog Product
Management. She also has a strong background in
public libraries, holding management positions at
Pasadena Public Library in California, Ela Area Public
Library District and Waukegan Public Library in Illinois.
Throughout her career, Ms. Bishoff has worked
extensively within ALA on behalf of libraries. She
has served as ALA Treasurer, ALA Board Member, ALA
Councilor- at- Large, ALA ALCTS President, ALA RTSD
Cataloging and Classification Chair, and Chair, ALA
Council Task Force on Use of Electronic Communication.
