January 2003 ISSN: 0163- 898X No. 259
OCLC
Newsletter
The Web after 5 years
page 16
Show- Me The World... from Missouri
Building change into
OCLC services
page10
Format Number of Percentage Locations of
records of total items cataloged
Books 40,974,753 83.54% 798,555,173
Serials 2,475,845 5.05% 26,878,151
Visual
materials 1,561,764 3.18% 14,255,786
Maps 692,264 1.41% 3,444,103
Mixed
materials 321,162 0.65% 390,595
Sound
recordings 1,691,586 3.45% 19,024,553
Scores 1,142,754 2.33% 8,821,529
Computer
files 188,566 0.38% 929,976
Totals 49,048,694 100.00% 883,640,731
as of January 2003
January 2003, No. 259
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About the cover
Show- Me The World cover
photo: The Columbia Public
Library is one of more than 100
public libraries across the state
of Missouri that participates in
the Show- Me The World virtual
library program. The program
provides library users with
access to the holdings of Missouri public libraries, as
well as the resources of libraries worldwide. .
The OCLC Cooperative
Governing Members 7,597
Members 13,532
Participating libraries 43,559
Libraries outside the United States 8,275
FirstSearch libraries 20,185
Countries & territories served 86
WorldCat
Highest OCLC record number 51,519,503
Languages in WorldCat 458
Total OCLC Interlibrary Loan 123,700,830
service requests ( since 1979)
Total end user searches of WorldCat 124,101,279
on FirstSearch ( since 1991)
OCLC by the Numbers
OCLC, a nonprofit membership organization,
is engaged in computer library service and research
www. oclc. org
www. oclc. org OCLC Newsletter January 2003 1
Contents
Features Departments
4 Show- Me The World
takes Missourians
around the state and
around the globe
Librarians in the
Show- Me State
delight in their
users’ response to
the virtual library
program that was
implemented
statewide in 2001. Learn how this collaboration
between state government and the Missouri Library
Network Corporation is opening new horizons to
Missouri library users and streamlining the delivery
of library services. Read an interview with State
Librarian Sara Parker.
10 Building Change into OCLC services
Keeping up with the speed of technology— and
resulting user expectations— requires OCLC to
build change into its services from day one. Read
about the challenge of achieving a controlled
flow of enhancements in OCLC’s Connexion and
FirstSearch services. In a related story, learn how
libraries and OCLC networks have moved “ more
upstream” in OCLC’s development processes.
16 The Web after five years
For the fifth consecutive year, OCLC has
researched the evolution of the World Wide Web.
Read about Dr. Ed O’Neill’s “ fun project,” and his
interesting findings.
18 Chilean libraries chart new territory with
OCLC cataloging agreement
A newly- signed agreement between OCLC and
the Chilean Directorate of Libraries, Archives, and
Museums will enhance worldwide access to Chilean
cultural heritage.
OCLC by the Numbers
2 From the President
19 Update
OCLC Issues 2001/ 2002 Annual Report
OCLC Trustees elect new members;
William J. Crowe re- elected as board chair
Spanish version of cataloging course
now available
New electronic newsletter available from PAIS
Bring your OCLC Local Data Records up to date
for more efficient ILL
Mount Holyoke College Library enters
122 millionth ILL request
Lafayette College Library enters 123 millionth
ILL request
OCLC Connexion gets second major
quarterly update
Introducing the Modern Masters Collection
from netLibrary
Landmark Gale reference titles now available
as netLibrary eBooks
Alternative Press Index Archive debuts on
OCLC FirstSearch
CALA Midwest annual meeting to be
held at OCLC
DDC 22 coming summer 2003
OCLC and ALISE award 2003 research grants
2 OCLC Newsletter January 2003 www. oclc. org
From Jay Jordan
Investing in the future
during uncertain times
In 2002, we made some significant investments
in the future with the acquisition of netLibrary, the
introduction of Question Point, OCLC Connexion, and
new digital and preservation services. We invested
heavily in infrastructure to support
present and future services. We also started a grant-funded
project to create a portal for U. S. public
libraries. As we begin 2003, permit me to update you
on the status of these new services and programs and
our activities worldwide.
netLibrary
A year ago this month, OCLC acquired the assets of
netLibrary. Under the leadership of Rich Rosy, who
was appointed Vice President last April, the netLibrary
division has instituted strong cost control measures,
moved to smaller offices in Boulder, Colorado, and
most important, relaunched its eBook service.
This January, netLibrary announced at the ALA
Midwinter meeting that its collection of titles passed
the 50,000 mark, representing copyrighted titles
from 315 publishers, 88 percent of which have been
published since 1990. About 7,300 libraries presently
use netLibrary eBook content and tools. The OCLC
TechPro service is now cataloging about 50 eBook
titles a day, thereby increasing the visibility of these
resources in the library’s online public access catalog.
QuestionPoint
Last June, with the Library of Congress, we launched
QuestionPoint, a virtual reference desk collaborative
service. This new global cooperative network of
reference librarians interacts with library patrons and
shares questions and answers. To date, about 300
libraries are using QuestionPoint in nine countries:
Australia, Canada, China, England, Germany, the
Netherlands, Norway, Scotland and the United States.
The service has logged more than 42,000 interactions
between reference librarians and patrons. The Global
Knowledge Base now contains over 3,500 question-and-
answer records.
OCLC Connexion
Also last June, we introduced this new service, which
supports cataloging of all materials and formats from
a single, customizable interface that includes linked
authority control, automated classification and the
ability to build subject guides. Since then we have
installed enhancements to the system every three
months. You can read more about this process in
“ Building Change into OCLC Services” in this Newsletter.
Digital and Preservation Resources
It’s been a year since we launched a new core service
in digital and preservation resources. More than
60 libraries are using CONTENTdm software to add
metadata and post Web exhibits of digital materials.
We have also installed Olive software at our digital
and preservation resource centers in Bethlehem,
Pennsylvania and Lacey, Washington, for use in historic
newspaper projects. For example, we are digitizing
62 years of the Brooklyn Daily Eagle for the Brooklyn
Public Library; the end result will be a searchable file
www. oclc. org OCLC Newsletter January 2003 3
of this important newspaper collection. There are now
more than 1,000 documents from the World Wide Web in
the Digital Archive. In February 2003, it became possible
for libraries to batchload digital objects into the Digital
Archive and receive preservation metadata records for
these items. With the Digital Library Federation, we are
testing a digital registry that will tell librarians whether an
item has been digitized or is going to be digitized, and
which will be part of WorldCat.
Infrastructure
We continued to develop our new, Oracle- based
technological platform for WorldCat. Concurrently,
we made significant investments in technology to
support existing services as well as new user support
and business systems. Our capital expenditures on
infrastructure projects were $ 26 million last fiscal year
and will reach approximately $ 30 million in this fiscal
year, which ends June 30, 2003.
Public Library Portal
Last May, the Bill & Melinda Gates Foundation awarded
OCLC a 3- year, $ 9 million grant to build a Web- based,
public access computing portal for some 12,000 public
libraries. The portal will help librarians deal with the
policies and procedures needed to keep PCs available
to the public. Marilyn Mason, a prominent leader in
the world of public libraries and a former member of
the OCLC Board of Trustees, is the program director for
this effort. We are on schedule to deliver version one
of the portal on May 12, timed to coincide with Library
Legislative Day in Washington, DC.
Worldwide
As we continue to introduce new services, libraries
around the world are increasing their participation in our
cooperative. Let me share a few highlights:
• The British Library contributed the 51 millionth record
to WorldCat on November 14, 2002.
• In January, OCLC signed a memorandum of
understanding with the King Abudlaziz Public Library
that could lead to development of an Arabic Union
Catalog that could be a node in our global cooperative.
• The Directorate of Libraries, Archives & Museums
in Chile will become an OCLC Member and load its
entire database ( 600,000 records) into WorldCat.
The Directorate manages 368 public libraries that will
contribute their current cataloging to WorldCat.
• In Singapore, all 1.4 million holdings from the
Singapore National Union Catalogue are being added
to WorldCat.
• We opened Strata Preservation N. V. in The Hague
with the Royal Library of the Netherlands to provide
digitization and preservation services for cultural
heritage institutions in Europe.
In the United States, at the ALA Midwinter meeting
in Philadelphia, the main topic of discussion was, of
course, the economy— libraries are facing deep budget
cuts. Some librarians are saying that these are the
deepest cuts in years. In this bleak atmosphere, the
OCLC cooperative can offer not only hope, but also
practical solutions that can help libraries increase their
productivity and do more with less.
A good example is the OCLC ILL Fee Management
( IFM) service. In fiscal 2002, IFM transferred $ 8.2
million in interlibrary charges involving 645,000
transactions, saving libraries approximately $ 18 million
in administrative expenses. ( This assumes that it costs
an institution about $ 28 to cut a check.)
Going forward during these uncertain economic times,
we at OCLC are doing everything we can to control our
costs and our prices. At the same time, we fully intend
to keep investing in new services and programs that will
reduce your operating costs while providing improved
services to your user communities.
Jay Jordan
President and Chief Executive Officer
OCLC
4 OCLC Newsletter January 2003 www. oclc. org
Show- Me The World takes
Missourians around the state
and around the globe
www. oclc. org OCLC Newsletter January 2003 5
The new virtual library program
uses WorldCat to connect users
with information in the state’s
libraries and beyond
P ublic librarians in Missouri live by their
state’s “ Show- Me” motto— they don’t talk
about virtual libraries, they show you one.
And the benefactors are library users who now
have access to a rich, global collection that
features local resources.
Called Show- Me The World, the two- year- old virtual
library program is the result of a collaboration between
Missouri Secretary of State Matt Blunt and State
Librarian Sara Parker. With the help of OCLC and the
Missouri Library Network Corporation ( MLNC), an OCLC-affiliated
regional network, Ms. Parker and Secretary
Blunt planned and delivered the new library as part of
their commitment to give Missourians ready access to a
worldwide database of library materials that eventually
will include 8 million holdings from Missouri public
libraries. WorldCat, the OCLC Online Union Catalog,
is the centerpiece of the program, along with a set
of integrated OCLC services for cataloging, resource
sharing and reference.
“ Public libraries are an integral part of all Missouri
communities,” says Secretary Blunt. “ They provide a
central location where residents obtain information that
educates, entertains and enlightens. They enhance civic
pride and bring communities closer together.
by Tom Storey
Leaders of Missouri libraries’ Show- Me The World virtual
library program include L- R: Barbara Reading, Director,
Library Development, Missouri State Library; Susan
Singleton, Executive Director, Missouri Library Network
Corporation ( MLNC); Sara Parker, Missouri State Librarian;
Susan Lewis, OCLC User Services Librarian, MLNC; Carl
Wingo, Library Consultant, Technology and Bibliographic
Services, Missouri State Library; and Tracy Rochow- Byerly,
User Services Manager, MLNC.
6 OCLC Newsletter January 2003 www. oclc. org
Mr. White says that one of the most rewarding aspects
of the program has been educating the public about
WorldCat. The library world, he says, has been aware of
this knowledge base but has never communicated the
information to library users.
“ WorldCat is expanding my patrons’ horizons and
seems to be making them more aware of the lack of
content on the Web.”
Judy Cox, Director, Mercer County Library, Princeton,
is seeing the same impact at her library with Show- Me
The World.
“ Our users are amazed at the resources of the
program,” she says. “ The ability to borrow different
formats from anywhere in the world is the biggest
impact of this program. We have been able to fill
requests for videos, music CDs and books on tape—
items that at one time were unobtainable. Now,
almost any information requested will be received
in a reasonable amount of time.”
In addition, Ms. Cox says that the program has helped
her library reciprocate to some of its most frequent
lenders by enabling them to loan materials
to their users.
While Show- Me The World has played a part in
boosting patron service, it also has helped streamline
library operations. Online cataloging is boosting staff
productivity and providing quality records for local
catalogs. Batchloading and conversion are increasing
materials available for resource sharing and enriching
the WorldCat database. Online interlibrary loan is
making resource sharing more efficient and cutting
turnaround times.
“ I am committed to using emerging technologies such
as this to strengthen our public libraries in order to
improve educational opportunities and information
sharing throughout the state.”
Since the program was rolled out in September 2001,
Missouri libraries have embraced Show- Me The World.
To date, 140 libraries— 86% of all public libraries in
the state— are offering WorldCat and interlibrary loan
to their users via the OCLC FirstSearch service. More
than 50 libraries have batchloaded their holdings into
WorldCat; 25 more expect to do so this year. Another
20 have used OCLC conversion services to add older
holdings into WorldCat.
The goal is to create an online statewide union
catalog so that every resident will have access to all of
Missouri’s public library resources, regardless of the
size of the library or geographic location. At the same
time, Missouri librarians will bring the world to Missouri
libraries and Missouri libraries to the world.
Library directors report the program is bringing new life
to their services and warm accolades from their patrons.
“ Show- Me The World has been received with
overwhelming acceptance by our users,” says Paul
A. White, Director, Mid- Continent Public Library,
Independence. “ Our interlibrary loan numbers are
going through the ceiling as our patrons discover
additional resources, but we are thrilled to provide
them with this new capability.”
“ WorldCat is wonderful for shared cataloging and authority
control and the FirstSearch interface is so easy to use that
patrons think they are searching our catalog.”
www. oclc. org OCLC Newsletter January 2003 7
• FirstSearch. The OCLC FirstSearch service, with
its Web interface, allows library patrons to easily
search WorldCat and electronically send their
requests to borrow to other libraries. The Missouri
State Library is paying the cost of a statewide license
for all public libraries.
• Interlibrary Loan. Libraries can see what items each
owns and can lend and borrow among themselves,
giving a greatly expanded set of resources to the
state’s residents. The state library is paying the cost
of this service on a trial basis to gauge the demand
for and impact of this program.
• Record Loading. The Missouri State Library has paid
the cost for libraries to set holdings in WorldCat for
their local records through batch processing.
• Record Maintenance. Libraries have two options
for keeping their holdings in WorldCat up to date.
They can subscribe to OCLC’s CatExpress service at
an affordable cost set by state contract, or they can
continue using a bibliographic utility of their choice
and batchloading their records into WorldCat.
“ We have found that since we started cataloging
online with CatExpress, our technical processing
is faster and more accurate,” says Sue Tangeman,
Director, Sikeston Public Library, Sikeston. “ And having
FirstSearch available has made searching for materials
much faster for both staff and patrons.”
The program also is bringing new efficiencies to the
Missouri River Regional Library, Jefferson City. Margaret
Conroy, Director, says Show- Me The World is useful
to librarians as a verification and selection tool and
to users as an interlibrary loan vehicle. “ WorldCat is
wonderful for shared cataloging and authority control
and the FirstSearch interface is so easy to use that
patrons think they are searching our catalog.”
As Show- Me The World heads into its third year,
MLNC and the state library are preparing to expand
the program, despite a sluggish state budget, to reach
more libraries, including school and special libraries,
and to train participants to promote the program in
their communities.
“ The importance of libraries has never been more
evident than in today’s technology- driven world,” says
Susan Singleton, Executive Director, MLNC, St. Louis.
“ Public libraries provide the connections— both human
and wired— to a larger world of possibilities for both
professional and personal enrichment.
“ Show- Me The World has been successful and will
grow in scope and in services. We have made steady
progress toward our goal of giving Missourians
expanded access to library materials and online
information.”
The Components of Show- Me The World
Missouri Secretary of State Matt Blunt��s commitment to
improved information access for Missourians played a
key role in the development of the Show- Me The World
virtual library program.
Photo by Lloyd Grotjan of Full Sprectrum Photo.
8 OCLC Newsletter January 2003 www. oclc. org
Tooling libraries with a wider
world of information
by Tom Storey
A native Missourian, Sara Ann Parker began her
duties as State Librarian in June 1995. From 1988
until becoming Missouri State Librarian, she was
Commissioner of Libraries and Deputy Secretary of
Education in Pennsylvania. Prior to 1988, she served
as Montana State Librarian for nearly six years and
supervisor of the Regional Library Service for the
Colorado State Library. She also worked as
coordinator of the Southwest Missouri Library
Network in Springfield; served 10 years with the
Greene County Public Library in Springfield; and was
an administrative assistant for the Barry- Lawrence
Regional Library in Monett.
What has been the response to Show- Me The World
from the citizens of Missouri and the Legislature?
It is early to know precise responses. We do know that
FirstSearch use has expanded rapidly and that more
and more people are asking for and receiving library
materials outside of their own local library.
Can you talk a little about the philosophy of Show- Me
The World? What was the driving force behind it?
This program is based on goals we laid out in our
LSTA Five- Year Plan for FY 1998– 2003. We have been
working to develop an infrastructure for electronic
services in Missouri public libraries. This has included
funding for libraries to install and upgrade automation
systems ($ 4.5 million total), a state contract for Internet
access and online databases ($ 1.3 million annually),
training programs for library staff to better utilize
electronic resources, and support for interlibrary loan
and resource sharing agreements. As these programs
have matured and involved more and more libraries,
we have reached the point where an integrated
approach to resource sharing was possible, both
technically and politically.
What do you see Show- Me The World accomplishing
for the state’s public libraries?
There’s been a shift in thinking about library services
over the past decade. We’re moving from a collection-based
view to an access- based view. Show- Me The
World gives public libraries the tools with which to
offer their patrons a much wider world of information
resources than their locally held collections. Our goal is
giving Missourians access to what they need.
How much input from librarians went into Show- Me
The World? How many libraries are involved with the
project and what are their roles?
We have sought input from librarians in a number of
ways. We’ve held public hearings around the state,
made presentations at conferences and professional
association meetings. We’ve tried to get a sense from
libraries on priorities for state spending and what share
libraries might pay for a given program. For example,
we got a strong sense from public library directors that
they wanted state support for interlibrary loan and were
comfortable with cataloging being a local cost. We’ve
fashioned our program accordingly.
Photo by Linda’s Studio
www. oclc. org OCLC Newsletter January 2003 9
Interview: Sara Parker
Can you talk a little about the nuts and bolts— just how
does Show- Me The World work? Who are the early
adopters and how are they using this new program?
Once the library’s records are entered into WorldCat,
library patrons can use the FirstSearch service through
the World Wide Web to find books and other library
items that are not available in their own local library.
FirstSearch has a feature that allows patrons to first
view Missouri library holdings and send their loan
requests over the OCLC electronic ILL network. The
Missouri State Library is encouraging libraries to
expand their interlibrary loan services by paying for
the cost of the OCLC system electronic transaction
fees. Libraries can now more quickly borrow a book
for a patron at a relatively low cost, compared to the
time and expense of purchasing that book. We have
a vision of Missouri’s people getting access to more
information and materials, and eventually to have
better collections. Increased interlibrary loan can
help libraries make more informed choices about what
purchases to make for their collections.
When we began our outreach, we started with a group
of about 40 libraries that had previously automated
using state funds. We knew these libraries would
have good quality records and solid experience with
technology— both positive factors in ensuring their
successful participation in Show- Me The World.
After one year of this program, we have 70 libraries
participating and have set holdings in WorldCat for
more than 3 million records. This has doubled the
number of Missouri public library holdings in WorldCat.
There are 107 libraries actively using the OCLC
Interlibrary Loan service and 141 libraries that have
signed up to use FirstSearch access to WorldCat.
Since the first component of Show- Me The World, the
statewide license for FirstSearch, was rolled out in
January 2001, interlibrary loan figures have climbed
steadily. Interlibrary loan transactions have increased
45% in the last year and a half and if this trend
continues, we expect to see a total two- year increase
of 60% by next June.
What were some of the challenges
in developing this program?
For the larger public libraries, this program was a
logical next step in the development of their electronic
services. For smaller libraries that may have only
recently completed a retrospective conversion or
automation project, it was more difficult to see the
project as anything more than a new set of workload
and funding problems. Our challenge has been to
show them the value of resource sharing and expanded
access to library materials for their patrons, while at
the same time helping them to develop a technical
understanding of how to implement the various
components of the project.
How is it funded?
Show- Me The World is supported primarily through
LSTA funds. The local libraries pay some costs, such as
catalog maintenance and ILL transport. The Missouri
State Library has negotiated a three- year contract
with OCLC that has locked in affordable pricing for all
participants in the project.
How do you see Show- Me The World evolving?
What are the future plans?
We see LSTA funding as our “ venture capital” for
encouraging innovation and new projects. As Show- Me
The World matures and grows to incorporate the greater
part of Missouri’s public libraries, we hope to encourage
the state legislature to continue the progress they make
each year in the constitutional obligation to support
public libraries. We may also look at working out a cost-sharing
formula based on equity and ability to pay.
One exciting development for library service in Missouri
has been the implementation of a delivery service
for MOBIUS, the academic library consortium. The
Missouri State Library anticipates a pilot project that
would have mid- size public libraries and heavy users of
interlibrary loan services try out this service to see if it
is cost- effective.
www. oclc. org
Building
Change into
OCLC services by Phil Schieber
In 1999, experts in the Dictionary of the Internet posited
that a Web year was the equivalent of four years of
traditional time. By 2002, a Web year had accelerated
to seven calendar years. What does this mean for
libraries and OCLC? Change, and lots of it!
Indeed, OCLC now builds change into its services from
day one. The OCLC Connexion and FirstSearch services
offer two examples of how development teams use a
combination of agile programming methods to deliver
enhancements and new services in Web time.
OCLC Connexion
On June 30, 2002, the OCLC Connexion service went
into operation. Since then OCLC has been tweaking
the system with user- transparent changes almost
continuously. Every three months, however, the
spotlight shines on enhancements that are very
apparent to users, as new functionality and capabilities
appear. ( See sidebar, page 15)
“ We no longer have 18- month
development cycles,” says
Marty Withrow, Director, Product
Development Division, OCLC
Cataloging and Metadata Services.
“ Our goal is to get enhancements out
in a steady, controlled fashion that
helps users, but at the same time doesn’t overwhelm
them with change.”
To achieve this controlled flow of enhancements, Mr.
Withrow’s development team uses DSDM— Dynamic
Systems Development Methodology. ( For further
reading, see < http:// www. dsdm. org >.) This methodology
uses active user feedback to grow systems
incrementally and iteratively. He noted that DSDM
processes dovetail nicely with those of ISO 9001.
It’s never been easy to
buy time, especially in
the digital age.
Marty Withrow
www. oclc. org OCLC Newsletter January 2003 11
In 1998, OCLC was certified to ISO 9001, the
International Standard for Quality Systems— Model for
Quality Assurance in Design, Development, Production,
Installation and Servicing. ISO 9001 certification works
within OCLC’s quality programs to ensure excellence in
providing users with reliable service.
The DSDM process essentially breaks down big projects
into little ones, called time boxes, which last two
to four weeks. Within each time box, requirements
are prioritized, with the end date remaining fixed. At
the end of the time box, some of the lower priority
requirements may not get done, but the time box is
completed and installed on schedule.
Gathering and analyzing the active
user feedback that is at the heart of
DSDM is the job of Chris Grabenstatter
and her team of product specialists,
primarily librarians.
“ We gather user feedback in a number
of ways,” she says. Sources include
U. S. regional network staff, meetings of advisory
committees and Members Council, sessions at library
conferences and discussions on listservs.
“ We’ve been able to react quickly to suggestions from
users,” says Ms. Grabenstatter. “ For example, we were
able to install changes to the Save file that grew out of
discussions on the OCLC CAT listserv within a matter
of weeks. At the October 2002 Members Council, we
got a suggestion on screen displays from the Technical
Services Interest Group, and we were able to implement
it in November.”
Ms. Grabenstatter says that the development teams
use PlaceWare software to test enhancements with
users in remote locations. “ This saves the expense of
bringing in expert librarians to see a service,” she says.
“ Instead, we can go to the libraries with virtual testing.”
The DSDM methodology also enables OCLC to share
development schedules with users early on to assist
them in their own planning. For example, in 2001, OCLC
issued a Cataloging and Metadata Services Interface
Timeline that provided dates for enhancement releases,
migrations and end of support for certain products and
services. The timeline gave users a schedule from July
2002 to July 2004. “ We have hit every milestone on
this roadmap,” says Ms. Grabenstatter, “ and users can
make their own plans accordingly.”
Singles, not home runs
According to Gary Houk, Vice President, Cataloging and
Metadata Services, for most of the 1990s, OCLC was still
in major, multiyear development cycles. “ We began
moving toward rapid application development because
we had to,” he says. “ With rapid technological changes
and the steady growth of the network and platform we
could no longer afford the assembly line approach to
design, code and test.”
In 1998, OCLC began extensive use of DSDM
methodology with the development of the Cooperative
Online Resource Catalog ( CORC). “ A long- range project
was three months long,” says Mr. Houk, “ not three
years. And, in some cases, the development timeframe
was two weeks.”
“ The old approach was to try to hit a home run,” says
Mr. Houk. “ Now we try to hit singles.”
“ Our goal is to get enhancements out in a steady, controlled fashion that
helps users but at the same time doesn’t overwhelm them with change.”
Chris Grabenstatter
12 OCLC Newsletter January 2003 www. oclc. org
FirstSearch
Since 1991, OCLC has continuously enhanced the
FirstSearch service with new capabilities and content.
In 2000, libraries completed a year- long migration to
what was then called the “ new FirstSearch,” which was
a completely redesigned, Web- based online reference
service. With a new platform and architecture in place,
the FirstSearch development team was off to the races.
In the March/ April 2002 issue of
IEEE Internet Computing, the lead
article was written by OCLC staff
member Gary Perlman. Its title was
“ Achieving Universal Usability by
Designing for Change.” He discussed
how OCLC FirstSearch developers
have successfully incorporated
a methodology that recognizes that “ it was more
important to be able to change than ‘ to get things
right.’ Usability testing, user feedback, new browser
releases, new features and new application layering
would continually require change.”
The approach described by Mr. Perlman is clearly
adding value for OCLC libraries, as noted by David
Dorman in the March 2002 issue of American
Libraries: �� During the past year, OCLC has added major
functionality to its FirstSearch service at a dizzying
pace, and intends, I am told, no near- term slowdown.”
Mike Teets is Director, Product
Development, Cooperative Discovery
Services. His team of developers
works on OCLC systems for reference
and resource sharing— FirstSearch,
Interlibrary Loan and, most recently,
QuestionPoint. Developers use DSDM
techniques similar to those used by
their colleagues in Cataloging and Metadata Services.
“ We don’t want to get to the point where we think we
have a perfect system,” says Mr. Teets. “ Instead of over
planning and trying to build a perfect system, we adjust
the system on the fly.”
Mr. Teets notes that developers are building the
FirstSearch system to adapt quickly. “ When new
technology comes along, we’ll be there to meet it,” he
says. “ For example, at present, no one is sure what the
right answer is for linking, but we are building direct
models of linking so that we’ll be ready when the right
answer appears.”
In June 2002, OCLC and the Library of Congress
launched QuestionPoint, a 24x7 cooperative virtual
reference service.
�� We developed QuestionPoint in six months,” says
Frank Hermes, Vice President, Cooperative Discovery
Services. “ That is moving close to Web speed.”
According to Mr. Hermes, the DSDM methodology
enabled OCLC developers to work closely with staff at
the Library of Congress as well as librarians who were
participating in the CDRS ( Cooperative Digital Reference
Services) pilot program, which provided a prototype for
QuestionPoint.
“ We are also working harder to involve librarians
and advisory committees farther upstream in the
development process,” says Mr. Hermes. “ DSDM
affords us with the opportunity to do that.”
As the Internet continues to shrink time, OCLC
developers and product managers are putting time
into boxes— manageable DSDM time boxes. As a
result, OCLC is able to deliver improved services at
lower costs, and ultimately, to provide more value
to more libraries.
“ During the past year, OCLC has added major functionality to its
FirstSearch service at a dizzying pace, and intends,
I am told, no near- term slowdown.
David Dorman
American Libraries, March 2002
Gary Perlman
Mike Teets
OCLC Connexion
OCLC adds user- apparent enhancements to Connexion on a quarterly basis and makes
user- transparent changes monthly.
Here is a partial list of enhancements since Connexion went live in June 2002.
OCLC FirstSearch Enhancements in 2002- 2003
OCLC enhances FirstSearch on a monthly basis, improving end- user access to WorldCat by raising the
visibility of local content and improving usability with links to related works, format icons, cover art and
tables of contents. Here is a partial list of enhancements added in the past year.
• Label printing capability added
• New logon screen and ability to
store multiple authorization and
password pairs
• Quick Tips provide brief information
or instruction.
• WorldCat Brief List displays
expanded to contain fuller
information
• Jump bar and record navigation
improvements, allowing selection of
records and lists from the keyboard
• Options reorganized on the Edit/
Action/ View Lists, eliminating the
need to scroll.
• Authority search results sorting
improvements
• Improvements for Dewey- only users
• Authority Controlling enhancements
• Constant data improvements
• Diacritics entry/ display to conform
to Unicode
• Record display improvements
• Preferences enhancements
WorldCat database on
FirstSearch
• Rank by number of holding libraries
to bring the most widely- held to the
top of search results lists
• Direct access to union list
information from WorldCat serial
records ( coming soon to other
FirstSearch databases)
• OCLC ArticleFirst content
information browseable from
WorldCat serial records
• Evaluative content ( cover art, tables
of contents, summaries, excerpts) in
WorldCat
• Links from WorldCat to information
in other FirstSearch databases
• WorldCat records display in
vernacular for CJK and Arabic
• Check shelf- status of item in
Z39.50 catalogs
• Search term suggestions
in WorldCat and other
FirstSearch databases
• “ More like this” options to extend
searches in WorldCat
• Integration of netLibrary eBooks
into WorldCat
• Indicator of availability of full- text
netLibrary eBooks in brief and
detailed records
• Limit search by format,
audience, content
FirstSearch service
• Interface, administrative module,
online help in six languages
( English, Spanish, French, Japanese
and two versions of Chinese)
• Thesauri for INSPEC, MLA
International Bibliography, CINAHL,
Sociological Abstracts databases
• Links from records in FirstSearch
database records to JSTOR archives
and Infotrieve for document delivery
• Patron Authentication Through
NCIP ( NISO Circulation Interchange
Protocol)
www. oclc. org
Participants in the Dec. 12- 13 meeting at
Nylink in Albany, New York included, l- r:
Susan Harrison, NYPL; Xuemao Wang,
METRO; Barbara Durniak, Vassar College;
and Donna Dixon, Nylink.
by Brad Gauder
S ince its early days, OCLC has involved libraries
in the planning its of products and services, but
until recently, much of that involvement occurred
at least part way through the development
process. Now, OCLC is seeking library input
earlier— in the planning process— aligning with a
recent move by the OCLC Members Council to be
“ more upstream” in the strategic decision-making
environment at OCLC.
Libraries involved earlier in
OCLC product planning
“ Nylink and OCLC, as well as other member
organizations, can act as catalysts to more effective
and efficient library services by taking sound ideas and
making the requisite investments in skilled staff and
proven technology.”
According to Frank Hermes, Vice President, Cooperative
Discovery Services, “ OCLC, as the world’s largest
library cooperative, strives to involve its membership
in planning for future products and services well before
development begins.
“ Ideas for new products and services frequently
emerge from OCLC Members Council and advisory
committee discussions, from visits to libraries and
from users’ suggestions,” he says. “ Once concepts
begin to take shape, we ask Members Council and
advisory committee members to react to them; we also
contact our members via questionnaires and surveys
and conduct focus groups on specific points such as
interface design and pricing.
“ A good example of this process is the initiative that
has the working name of ‘ WorldCat library access
cooperative,’ which came from the membership
during our strategic planning process in 2000,” says
Mr. Hermes. “ We heard from libraries that they were
concerned about having enough visibility on the Web.
This initiative seeks to address that concern, but not
without extensive preliminary market research
and opportunities for feedback from our
members.”
Stewart Bodner, Associate Chief of the General
Research Division and Acting Curator at the New York
Public Library ( NYPL), believes that effective information
delivery will continue to depend on cooperation among
libraries and organizations like OCLC.
“ In an age of unprecedented information expansion,
libraries need to form strategic alliances and
partnerships with other information- giving entities
to ensure optimum use of their available resources,”
says Mr. Bodner. “ Obviously, this can only occur in a
cooperative environment.
Photo provided by Meredith Case, Nylink
www. oclc. org OCLC Newsletter January 2003 15
Librarians who met in Chicago
in September 2002 to offer
guidance for OCLC’s WorldCat
library access cooperative
initiative included:
Nancy Allen, Dean, Penrose
Library, University of Denver
Don Barlow, Director,
Westerville Public Library
William Crowe, Spencer
Librarian, Kenneth Spencer
Research Library, University of
Kansas and Chair of the OCLC
Board of Trustees
Rich Doyle, Director of Library
Services and Technology, Coe
College
James Estrada, University
Librarian, Fairfield University
Jan Ison, Executive Director,
Lincoln Trails Library System
Jes��s Lau, Dirección General
de Información y Acreditación,
Universidad Autónoma Ciudad
Juárez
Bruce Newell, Director, Montana
Library Network
Emma Perry, Dean of Libraries,
Southern University
Priscilla Ratliff, Manager
of Library and Information
Services, Ashland Inc.
Steve Rollins, Dean, Consortium
Library, University of Alaska–
Anchorage
Dana Rooks, Dean of Libraries,
University of Houston
Frank Winter, Director,
University of Saskatchewan
Library Administration
Representing OCLC at this
meeting were:
Frank Hermes, Vice President,
Cooperative Discovery Services
Ericka McDonald, Manager,
Library Access Services
George Needham, Vice
President, Member Services
Chip Nilges, Director, WorldCat
Services
Mike Teets, Director,
Cooperative Discovery Services
Development
Librarians who met at Nylink’s
office in Albany, New York in
December 2002 included:
Tom Baione, Senior Librarian
for Client Services, American
Museum of Natural History
Stewart Bodner, Associate
Chief of the General Research
Division and Acting Curator,
NYPL
Barbara Durniak, Electronic
Reference Services Librarian,
Vassar College
Jim Gates, Librarian, National
Baseball Hall of Fame
Susan Harrison, Associate
Director for Technical &
Computer Services, NYPL
Mary Redmond, Interim
Director, New York State Library
Xuemao Wang, IT Director,
METRO
Representing Nylink and OCLC
at this meeting were:
Bill Brembeck, OCLC Product
Manager
Donna Dixon, Nylink OCLC
Services Librarian
Joan Giglierano, OCLC Product
Support Specialist
Mary- Alice Lynch, Nylink
Executive Director
Ericka McDonald, Manager,
Library Access Services
Chip Nilges, Director,
WorldCat Services
Lauren Pinsley, Nylink
Manager of OCLC Services
By July 2002, OCLC had gathered enough information
from librarians to create a proposal for the project. In
September, an OCLC management team met in Chicago
with a group of library leaders, chosen from OCLC
advisory committees and Members Council, to discuss
the proposal. At the end of the two- day meeting,
the library leaders issued their recommendations
concerning the WorldCat library access cooperative idea
most significantly: “ Do it and do it now!”
The next step in the research process is to complete a
business plan early in 2003. In the meantime, OCLC is
meeting with selected regional networks and additional
librarians to continue the dialogue with library leaders.
On December 12- 13, 2002, Nylink hosted a meeting at
its office in Albany, New York.
Lauren Pinsley, Nylink Manager of OCLC Services,
comments that Nylink libraries have actively supported
OCLC product development for many years. “ We have
seen an evolution in product planning at OCLC,” she
says, “ one in which network and library input is sought
much earlier in the product development cycle, and we
feel this is crucial to effective and successful product
design.
“ Nylink member libraries have a long commitment to
building the cooperative. Their perspectives and early
input will be invaluable in working out the details of
how the WorldCat library access cooperative will help
deliver library services to their users over the Web,”
says Ms. Pinsley.
Additional meetings hosted by OCLC- affiliated regional
networks are scheduled for early 2003. If OCLC
decides to go forward with the cooperative project,
the development team will proceed with the analysis
and design phase and OCLC will seek additional input
from libraries and regional networks to ensure the final
product meets the needs of libraries and their users.
16 OCLC Newsletter January 2003 www. oclc. org
The Web after five years:
by Tom Storey
Every June since 1998, Ed O’Neill has fired an
automated harvester off into the wild world of the Web
to gather a sample of sites for analysis. It is a task
he enjoys, studying this dynamic medium, which has
captured the curiosity of nearly everyone on the planet.
“ This definitely is a fun project,” says Dr. O’Neill, OCLC
Consulting Research Scientist and Manager of the Web
Characterization Project ( WCP). “ We are doing a lot of
different and interesting things with WCP that generate
a lot of attention.���
Private sites growing,
Public sites slowing,
Pages expanding,
Volatility reigns.
1998 1999 2000 2001 2002
2002
2001
2000
1999
1998
IP Address Volatility
Percent of IP addresses identifying a Web
site in Year A also identifying a Web site
in Year B. For example, 56% of the IP
addresses identifying a Web site in the
1998 sample also identified one in the
1999 sample.
www. oclc. org OCLC Newsletter January 2003 17
Some of the interesting things Dr. O’Neill and
his team, Research Scientist Brian Lavoie and
Consulting Software Engineer Rick Bennett, have
done include determining which are the most linked
to sites: Adobe, Microsoft, Geocities; what countries
most of the content originates from: the United States,
Germany and Japan; and what languages are used the
most: English, German and Japanese. They also looked
into metadata usage on Web sites and pages, and
found that meta tags are used on an ad hoc basis and
that most sites do not adhere to a well- defined set of
metadata elements.
In addition, they found that the Web is dominated
by a relatively small number of mega sites— the
largest 25,000 sites contain about half of all pages on
public sites. Finally, they discovered that the largest
proportion of organizations providing content on
the Web, 16%, were associated with the information
industry, including Internet service providers,
commercial publishers, software companies and online
information services. Professional and technical
consultants were the second largest at 14% followed by
retailers at 12%.
In the most recent survey, Dr. O’Neill and his team
found that the Web as a whole grew only 3 percent,
reaching an estimated total of 9 million sites.
Approximately 300,000 new sites were added for
the year ending June 30, 2002, and growth was
substantially slower than observed between 1998 and
1999 ( 71 percent), 1999 and 2000 ( 52 percent) and
2000 and 2001 ( 18 percent.)
Dr. O’Neill says the research suggests that the Web is a
maturing technology and that individuals, organizations
and businesses are no longer rushing to ‘ get on the
Web.’ “ The focus now is on refining and expanding
an existing presence, and figuring out how to utilize
Web technologies effectively to fulfill mission- critical
objectives,” he says.
Other findings of Dr. O’Neill and his team:
• The number of freely accessible public Web sites
has more than doubled since 1998, but the rate of
growth has steadily declined since then, with a slight
decrease last year.
• The average number of pages on a public site
continues to grow and reached 441 in 2002, putting
the public Web at approximately 1.4 billion pages. In
1998, the average number of pages was 114.
• The number of private Web sites that restrict
access has increased eightfold in five years and
now comprises about 30% of the Web, up from
12% in 1998.
• The Web is very volatile— 13% of IP addresses
identifying a Web site in 1998 still identified one in
2002. For public Web sites, the percentage is even
smaller. Only 8% of IP addresses that identified a
site in 1998 did so five years later. Web pages are
even more volatile.
• Web sites that are not ready for access by users,
such as sites under construction or with meaningless
content, averaged 36% of the Web during the
five- year period.
The WCP does not take into account content in the
“ deep Web,” information stored in databases that is
dynamically generated into Web pages by a search
query. No one has come up with a reliable way to
measure this information, Dr. O’Neill says.
The research also does not factor in virtual hosting,
in which more than one site may exist at a single
IP address. The WCP could be underestimating the
number of Web sites by 40% if virtual hosting is
considered, Dr. O’Neill says.
More information about the OCLC Web Characterization
Project is available at the project Web site:
< http:// wcp. oclc. org>. A five- year retrospective on the
WCP will be published in D- Lib in April 2003.
18 OCLC Newsletter January 2003 www. oclc. org
Chilean libraries chart new territory with new OCLC cataloging agreement
By Brad Gauder
On January 14, OCLC signed an agreement with the
Chilean Directorate of Libraries, Archives, and Museums
( DIBAM) for the National Library and the 368 public
libraries it manages in Chile to contribute their current
cataloging to OCLC, and thereby become governing
members of the OCLC Cooperative.
In the near future, metadata of digital images from
Chilean archives and museums
will also be introduced into
WorldCat, enhancing worldwide
access to Chilean cultural
heritage. In addition, OCLC will
load the Directorate’s union
catalog of 600,000 bibliographic
records into WorldCat.
Clara Budnik, Director of DIBAM, says, “ La Biblioteca
Nacional de Chile, una de las más antigua de América
Latina ha centrado sus esfuerzos durante estos últimos
a��os en optimizar el acceso a la información y la
diffusion del patrimonio bibliográfico de la Nación,
en ese sentido el convenio que hoy suscribimos
con OCLC significará para Chile obtener una nueva
herramienta para ampliar y profundizar nuestras redes
de información.” [“ The National Library of Chile, one of
the oldest in Latin America, has focused its efforts over
the past few years on increasing access to information
and in disseminating Chile’s heritage. The agreement
we concluded today with OCLC signifies to us a new
avenue in our goal of broadening and strengthening our
information networks.”]
“ The fact that public libraries, museums and archives
have decided to become members of the OCLC
worldwide cooperative is of great benefit to library
users in Chile and around the globe,” says Phyllis
Spies, Vice President, OCLC Worldwide Library Services.
“ The collective asset of the OCLC cooperative—
WorldCat— will now be able to point librarians,
students, researchers and the public to the valuable
information resources in Chile.”
Since Ms. Budnik became Director in 1992, DIBAM
has expanded public library services into traditional
and nontraditional venues to provide access to all
Chilean citizens whether they live in municipalities
or remote, isolated locations. Libraries on boats
serve island communities, while book
kiosks in Santiago’s subway system meet
information needs in the downtown area
where no library buildings exist.
In 2001, DIBAM received a $ 9.2 million
grant from the Bill and Melinda Gates
Foundation, to fund an estimated 1,800
computers, 17 training labs and four
laptop training labs, in addition to wiring for Internet
connections, installation of the computers and training
of library staff. The January 2003 issue of American
Libraries reported that, subsequently, the “ BiblioRedes:
Abre tu Mundo” (“ Open Your World”) project to equip
all 368 Chilean public libraries was launched to provide
public access to digital information technology.
“ OCLC’s work with the Gates Foundation to build a
public access portal for public libraries dovetails
nicely with DIBAM’s initiatives,” notes Ms. Spies.
“ The goal of the portal OCLC is developing with the
Gates grant we received in 2002 is to create a self-sustaining
community sharing the knowledge and
resources necessary to successfully provide public
access to information.”
“ I am very pleased to see that libraries and their users
will greatly benefit from the easy access they will have
to Chile’s valuable information resources through
WorldCat,” reflects Nicholas Cop, Director of OCLC Latin
America & the Caribbean.
“ The collective asset of the
OCLC cooperative— WorldCat—
will now be able to point
librarians, students,
researchers and the public to
the valuable information
resources in Chile.”
www. oclc. org OCLC Newsletter January 2003 19
Update
update
http:// www. oclc. org/ about/ annualreport/
2002. pdf
OCLC Issues 2001/ 2002
Annual Report
OCLC has issued its 2001/ 2002
Annual Report, the 35th for
the international, nonprofit,
membership, computer library
service and research organization.
In the report, Jay Jordan, OCLC
President and Chief Executive
Officer, wrote that during the year,
OCLC made considerable progress
toward implementing its global
strategy and achieving its vision of
becoming the leading global
library cooperative.
For the year ended June 30, 2002,
OCLC’s revenues were $ 178.2
million, up 7.8 percent from the
previous year as libraries continued
their strong use of OCLC’s online
cataloging, resource sharing and
reference services. Contribution to
equity was $ 2.6 million. During the
year, OCLC invested $ 26.1 million
in its technology base to build
infrastructure, systems, databases
and software for new or enhanced
OCLC services. OCLC also provided
member libraries with $ 9.7 million
in credits for cataloging and
resource sharing to encourage the
growth and quality WorldCat.
Highlights from the 2001/ 2002
annual report include:
• In a joint venture with the Library
of Congress, OCLC introduced
QuestionPoint, a network of
reference librarians that serves
users via the Web 24 hours a day,
seven days a week.
• OCLC launched a new core
business in digital and preservation
resources that will enable libraries
to digitize materials and provide
access to them.
• OCLC acquired the assets of
netLibrary and relaunched its eBook
service, which now provides more
than 42,000 copyrighted titles from
315 publishers to 7,300 libraries.
• The Bill and Melinda Gates
Foundation awarded OCLC
a three- year, $ 9 million grant
to build a Web- based public
access computing portal for
public libraries.
• The OCLC online system for
cataloging and resource sharing
handled 1.1 billion messages as
libraries cataloged 26.5 million
items online and arranged a record
8.9 million interlibrary loans.
• The OCLC Members Council
ratified amendments to the
OCLC Code of Regulations that
extend participation in the OCLC
cooperative to more libraries and
knowledge institutions around
the world.
• The number of participating
libraries increased to 42,489
from 40,102.
Printed copies are available
from the OCLC Web site: < http://
www. oclc. org/ oclc/ forms/ annrep. htm >;
via e- mail to: < orders@ oclc. org > or
via written request to: OCLC Support
Services, MC 437, 6565 Frantz Rd.,
Dublin, Ohio 43017- 3395, fax: + 1-
614- 798- 5728. Please include the
item number— MAN8440— and the
quantity needed in all requests.
http:// www. oclc. org/ oclc/ press/ 20021127. shtm
OCLC Trustees elect new
members; William J. Crowe
reelected as board chair
The OCLC Board of Trustees
elected new members Edward W.
Barry, retired President of Oxford
University Press, and Martín
Gómez, Executive Director of the
Friends & Foundation of the San
Francisco Public Library, to four- year
terms during a trustees meeting
in Washington, D. C. William J.
Crowe was also reelected Chair
of the Board.
Mr. Barry’s publishing career
spans almost 40 years. He spent
more than 21 years at Macmillan
Publishing Company in New
York, 11 years as President of The
Free Press. Later he was named
20 OCLC Newsletter January 2003 www. oclc. org
Update President of the Professional Books
Division, which included The Free
Press, Macmillan Library Reference,
Schirmer Music Books, Macmillan
Medical Books and Macmillan Sci/
Tech Publishing.
Mr. Barry was appointed President
of Oxford University Press in 1982.
Upon his retirement from Oxford
in 2000, he received an honorary
doctorate of letters from the
University of Oxford. He remains
active in the publishing industry
and related fields.
Prior to his current position in
San Francisco, Mr. Gómez served
as Executive Director of Brooklyn
Public Library from 1995– 2002,
and as Director of Oakland Public
Library in California, 1990– 1995.
Mr. Gómez earned a bachelor of
arts degree from the University of
California, Los Angeles, in English
in 1975 and a master’s degree in
Library Science from the University
of Arizona, Tucson in 1976. He
has written several articles
and has spoken nationally and
internationally about library service
to underserved populations and the
role of the public library in bridging
the digital divide.
Mr. Crowe, Spencer Librarian,
Kenneth Spencer Research Library,
University of Kansas, was reelected
and will continue to serve as Board
Chair for the fourth consecutive
year. After completing a six- year
term as a Members Council- elected
member, Mr. Crowe was elected to
a four- year term by the Board.
In 2002 the OCLC Members Council
elected Larry Alford, Deputy
University Librarian, University
of North Carolina, Chapel Hill,
and Jerry Stephens, Librarian
and Director, Mervyn H. Sterne
Library, University of Alabama—
Birmingham, to serve six- year terms
on the Board.
http:// www. oclc. org/ institute/ elearning/ oll/
Spanish version of cataloging
course now available
OCLC’s popular online course,
“ Cataloging Internet Resources
using MARC 21 and AACR2,” has
been translated into Spanish and
can be subscribed to at the OCLC
Institute’s Web site.
http:// www. pais. org/ news/ paisdirect. stm
http:// www. pais. org/ direct/ direct1. stm
New electronic newsletter
available from PAIS
PAIS DIRECT, a new electronic
quarterly publication, informs
readers about changes to PAIS
International and highlights
information contained in the
database. The inaugural issue was
published in June 2002 and the
second issue, available in both
French and English, was published
in September 2002. The third issue
was published in January 2003. A
Spanish version will be published
in the future. To subscribe,
complete the online subscription
form at the PAIS Web site.
http:// www. oclc. org/ batchprocessing
localdatarecords/
Bring your OCLC Local Data
Records up to date for more
efficient ILL
From now through June 30, 2003,
MARC 21 compliant holdings
data will be updated at no charge
through OCLC Batch Processing.
Updated OCLC Local Data Records
help both the borrowing and the
lending libraries streamline the
interlibrary loan process.
http:// www. mtholyoke. edu/ lits/ library/
http:// www. ulv. edu/~ library/ libs. htm
http:// www. oclc. org/ oclc/ menu/ ill. htm
Mount Holyoke College Library
enters 122 millionth ILL request
On November 24, 2002, the
Mount Holyoke College Library,
South Hadley, Massachusetts,
USA, entered the 122 millionth
request into the OCLC Interlibrary
Loan service. The request was
for the book The Principles of
Sustainability and was filled
November 25 by the University
of La Verne Library, La Verne,
California, USA.
http:// www. library. lafayette. edu/
http:// www. oclc. org/ oclc/ menu/ ill. htm
Lafayette College Library
enters 123 millionth ILL request
On January 17, 2003, Lafayette
College Library in Easton,
Pennsylvania, USA, entered the
123 millionth request into the
OCLC Interlibrary Loan service.
The request for a serial, Value
Line Investment Survey.
www. oclc. org OCLC Newsletter January 2003 21
Update
http:// www. oclc. org/ connexion/ enhancements/
OCLC Connexion gets second
major quarterly update
OCLC has installed the second
quarterly update to OCLC
Connexion, the new face of OCLC
cataloging that provides one- stop
access to integrated cataloging
tools and to WorldCat. Highlights of
this release include: new navigation
tools, a new logon screen and
improvements to constant data and
authority searching.
http:// www. netlibrary. com/ rosetta/
Introducing the Modern
Masters Collection from
netLibrary
In partnership with RosettaBooks,
netLibrary, a division of OCLC,
announces unlimited access to an
electronic library of the greatest
authors in the 20th century. Ideal
for school, public and college
libraries, the Modern Masters
collection includes 99 bestsellers
from George Orwell, Virginia Woolf,
Kurt Vonnegut, William Styron, Ray
Bradbury and Agatha Christie to
name just a few.
http:// www. netlibrary. com/ titleselect/ gale. asp
Landmark Gale reference
titles now available as
netLibrary eBooks
The Reference Essentials collection
features more than 50 titles from
award- winning Gale imprints,
including Charles Scribner’s Sons,
Gale, Macmillan Reference USA
and St. James Press. You’ll find
everything from brand new editions
of the New Catholic Encyclopedia
and the Directory of American
Scholars to the latest editions
of the Grzimek’s Animal Life
Encyclopedia and the Dictionary of
American History. netLibrary is a
division of OCLC.
http:// www. oclc. org/ firstsearch/ databases/
details/ dbinformation_ AltPressIndexArchive. h
tml
Alternative Press Index Archive
debuts on OCLC FirstSearch
Working with the Alternative Press
Center ( APC), an OCLC member,
OCLC has digitized the paper back
files of the Alternative Press Index
from 1969- 1990. The Alternative
Press Index Archive is now
available to libraries and their users
exclusively on the OCLC FirstSearch
service.
http:// www. uic. edu/ depts/ lib/ projects/
resources/ calamw/ annual
http:// www. uic. edu/ depts/ lib/ projects/
resources/ calamw/
http:// www. cala- web. org
CALA Midwest annual meeting
to be held at OCLC
The Midwest chapter of the
Chinese American Librarians
Association ( CALA) will hold its
annual conference at OCLC Online
Computer Library Center, May 2- 3,
2003. The conference theme is
“ Technology and Libraries: Chinese
American Librarians’ Perspectives,”
and the conference will include
a panel discussion of past CALA
presidents in celebration of CALA’s
30th anniversary. You can register
your attendance online at: < http:
// www. uic. edu/ depts/ lib/ projects/
resources/ calamw/ annual >.
http:// www. oclc. org/ dewey
DDC 22 coming summer 2003
The 22nd edition of the Dewey
Decimal Classification system will
be published in July 2003. OCLC
will begin accepting prepublication
orders in spring 2003; watch the
Dewey Web site for details.
http:// www. oclc. org/ rest of URL to link
http:// www. oclc. org/ research/ grants/
http:// www. alise. org
OCLC and ALISE award 2003
research grants
OCLC Research and the Association
for Library and Information Science
Education ( ALISE) awarded three
grants to university researchers
for 2003. The grant recipients
are: Abby A. Goodrum, School
of Information Studies, Syracuse
University; Rebecca Green, College
of Information Studies, University
of Maryland; and Joseph Janes,
Information School, University of
Washington.
OCLC
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You can nominate an OCLC Star
If you receive outstanding service from an OCLC staff
member and wish to recognize the service you received,
one way to do that is by nominating the staff member
for an OCLC Star Award. It’s easy to do— simply send an
e- mail message detailing the staff member’s name, the
service provided and the impact it has had on your library’s
operations to < starawards@ oclc. org >. Positive feedback
that libraries provide through user satisfaction surveys or
send directly to OCLC and its affiliated regional networks
via phone or letter is also considered when Star Award
nominations are reviewed each month.
Here are the OCLC Star Award winners for October,
November and December 2002.
Cathy Kellum and Myrtle Myers, of the WorldCat
Services Division, ensured the successful update of
serial holdings for Loyola University New Orleans using
an improved batchload service.
Jay Weitz, of OCLC Cataloging and
Metadata Services, was nominated
for his service as coordinator
of the Enhance Program and as
OCLC’s liaison to the Music OCLC
Users Group ( MOUG).
Kavonne Wynn, of the OCLC Lacey Product Center,
was nominated for her outstanding work in
cataloging Spanish and Portuguese language
materials for the University of Pittsburgh.
OCLC Newsletter
