OCLC newsletter

              O C L C

N E W S L E T T E R

J A N U A R Y / F E B R U A R Y 2 0 0 2 I S S N : 0 1 6 3 - 8 9 8 X N O . 2 5 5

C O N T E N T S

January/ February 2002 No. 255

Editor in chief:

Nita Dean . . . . . . . . . . . . . . . . . . nita_ dean@ oclc. org

Editor:

Bob Murphy . . . . . . . . . . . . . . bob_ murphy@ oclc. org

Assistant Editors:

George Promenschenkel . . . . . . . promensg@ oclc. org

Christopher Barton . . . . . . . . . . . . . bartonc@ oclc. org

Editorial Assistant:

Jennifer Hamilton . . . . . . . jennifer_ hamilton@ oclc. org

Cover Design: Linda Shepard

Art Production: Tammy Miller

Desktop Publishing: Lithokraft II

All photos taken by Rich Skopin unless

otherwise noted.

OCLC is an Equal Opportunity Employer, treating its

employees and applicants equitably without regard to

race, color, religion, sex, age, national origin, handicap,

sexual orientation, or marital status.

OCLC Newsletter ( ISSN: 0163- 898X) is published by

OCLC Online Computer Library Center, Incorporated,

6565 Frantz Road, Dublin, Ohio 43017- 3395.

Contents of this newsletter may be reproduced in whole

or in part provided that credit is given.

OCLC Newsletter is distributed free. Direct subscription

inquiries and changes of address to: Newsletter

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Dublin, Ohio 43017- 3395.

OCLC Newsletter is also available via OCLC’s home

page on the World Wide Web [ www. oclc. org] under

“ News” or directly at URL:

http:// www. oclc. org/ news/ newsletter/

All products and services named are trademarks or ser-vice

marks of their respective companies.

ILL Micro Enhancer, Dewey, Dewey Decimal

Classification, FirstSearch, OCLC, CatExpress, WorldCat,

Forest Press and PAIS International are registered trade-marks

of OCLC Online Computer Library Center,

Incorporated.

CORC, Electronic Collections Online and WebDewey are

trademarks of OCLC Online Computer Library Center,

Incorporated.

Contact Information:

OCLC, Dublin, Ohio . . . . . . . . . . . . + 1- 614- 764- 6000

OCLC, Dublin, Ohio,

from the U. S. and Canada . . . . . . . . . 1- 800- 848- 5878

Asia Pacific area . . . . . . . . . . . . . . + 1- 614- 764- 6189

Dublin, Ohio. . . . . . . . . . . . . . . asia_ pacific@ oclc. org

Latin America and the Caribbean . . + 1- 614- 761- 5196

Dublin, Ohio . . . . . . . . . . . . . america_ latina@ oclc. org

OCLC Canada . . . . . . . . . . . . . . . . + 1- 888- 658- 6583

Chambly, Quebec . . . . . . . . . . . . . . canada@ oclc. org

OCLC Europe,

the Middle East & Africa . . . . . . . + 44 - 121- 456- 4656

Birmingham, United Kingdom . . . . . . europe@ oclc. org

OCLC User and Network Support . . . 1- 800- 848- 5800

OCLC, a nonprofit membership organi-zation,

is engaged in computer library

service and research.

Correspondents:

Christopher Barton

Robert C. Bolander

Madeline Bombeld

Phyllis K. Bonfield

Janice Farrelly

Maggie Farrell

Susan P. Lieberthal

Mary- Alice Lynch

Tony Melvyn

Bette Mongold

Patrick J. Mullin

Lorraine Normore

George Ouyang

Mark Smith

Anke Tonn

Jay Weitz

Lynn Wiley

Membership News

OCLC issues 2000/ 01 Annual Report

PALINET celebrates 65th anniversary

BTJ provides link to OCLC Electronic Collections Online

Sarawak State Library becomes first OCLC member in Malaysia

OCLC PAIS Editorial Advisory Committee holds inaugural meeting

Michigan Molecular Institute creates 112 millionth ILL request

University of Houston enters 113 millionth OCLC ILL

Libraries from Chinese Academy of Social Sciences join OCLC membership

Board members named to Digital Preservation Coalition

OCLC ILL filled gap in international access at University of Canterbury

in New Zealand

Japanese librarians learn about the Dewey Decimal Classification system

OCLC continues work with LC and RLG on Pinyin Conversion Project

Meg Bellinger is promoted to corporate vice president,

OCLC Digital & Preservation Resources

OCLC participating in preservation initiatives

Library of Congress offers ‘ Portals to the World’ using OCLC

CORC Pathfinder toolset

OCLC Statistics

OCLC to host Indic language cataloging service

OCLC Digital & Preservation Resources holds workshop in London

Research

Office of Research looks into information visualization

OCLC ILLiad

OCLC ILLiad provides solutions to a variety of interlibrary loan challenges

OCLC ILLiad interlibrary loan management software is now

ISO ILL compliant

Libraries benefit when OCLC, Atlas Systems

and regional networks collaborate

ILLiad has immediate impact at University of Illinois at Urbana– Champaign

ILLiad improves interlibrary loan for students, faculty at Montana State

Brigham Young University uses ILLiad right out of the box

ILLiad helps streamline interlibrary loan at Harvard Medical School

ILLiad catches on quickly at University of North Carolina at Wilmington

Library users respond positively to ILLiad in Chapel Hill

Interlibrary Loan ‘ a real success story’ at Nicholls State University

Product News

MLA Directory of Periodicals now available on FirstSearch

FirstSearch shatters record for searches 10 years after its introduction

News briefs and links

40 OCLC purchase of netLibrary assets approved

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2002:

AN AMBITIOUS AGENDA

F R O M J A Y J O R D A N

W e intend to add significant value to

your OCLC membership in 2002.

Let me share with you a preview

of some coming attractions.

We are launching three major initiatives

in Digital & Preservation Services. First,

responding to requests from the library

community, we are establishing a digital

co- op as a resource for libraries and

institutions seeking to digitize, preserve and

publish electronic collections. It will serve

as an administrative home for ongoing

collaborative programs. Second, we will

introduce a digital archive that will provide

long- term retention and access for digital

content. And third, we will provide a full

range of superior digitization and preser-vation

microfilming processes through

preservation resource centers. Together,

these services will provide an integrated

solution for managing digital collections.

In Cataloging and Metadata Services, we

are extending the scope and content of

WorldCat to include new forms of

information and contributors. For example,

Ingram Library Services is providing pre-release

cataloging records for videos and

DVDs. We will continue to seek new contrib-utors

of new forms of information. This July,

we will release the first version of an

integrated interface for cataloging and meta-data

that will streamline use of OCLC systems

and increase library staff productivity.

In Cooperative Discovery Services, we

are enhancing existing services and

developing innovative new ones. We recently

introduced: a web interface to the OCLC

Interlibrary Loan service; an open access

program whereby WorldCat serves as a hub

that links library collections and other

resources on the web, such as rare book and

publisher sites; and new linking capabilities

via OpenURL. We have recently enhanced

WorldCat on FirstSearch with icons,

evaluative content and a group holdings

capability. With INCOLSA, we are testing a

chat function in a virtual reference desk

environment. And, with the Library of

Congress, we are developing a prototype for

a new, 24×7 cooperative reference service

through an international network of libraries

and related institutions.

We are also engaged in a major project to

move the WorldCat bibliographic database

to a new technological platform that will

support not only MARC, but Dublin Core,

UNICODE and the IFLA Functional

Requirements for Bibliographic Records.

And in Europe, OCLC PICA is beginning to

create the infrastructure for a European peer

node of WorldCat.

These enhancements and new services are

part of our strategy to extend the cooperative

and provide more value to more libraries

around the world. We look forward to

working with you on this ambitious agenda

in the coming year.

Jay Jordan

President and Chief Executive Officer

OCLC

M E M B E R S H I P N E W S

4 OCLC Newsletter January/ February 2002

OCLC has issued its 2000/ 01 Annual Report,

the 34th for the organization.

In the report, Jay Jordan, OCLC president and

chief executive officer, wrote that fiscal 2001 was

an historic year as libraries celebrated the 30th

anniversary of WorldCat ( the OCLC Online Union

Catalog) and looked to the future— in the gover-nance

of the OCLC global cooperative and in the

services and programs it provides to libraries.

“ In WorldCat, thousands of librarians have cre-ated

a unique shared resource that today provides

a strong foundation on which we are building an

exciting new future,” wrote Mr. Jordan. “ We made

significant progress in extending the cooperative

into the digital age through new members, new

content and new tools.”

For the year ended June 30, 2001, OCLC’s

revenues were $ 165.3 million, up 8 percent

from the previous year as libraries continued

to increase their use of OCLC’s online catalog-ing,

resource sharing and reference services.

Contribution to equity was $ 4.9 million. During

the year, OCLC invested $ 29.6 million to accom-modate

growth, upgrade technological platforms

and conduct research and development. OCLC

also provided member libraries with $ 9.4 million

in credits for cataloging and resource sharing to

encourage the growth and quality of WorldCat.

Highlights from the 2000/ 01 Annual Report,

which covers OCLC’s fiscal year ( July 1, 2000 to

June 30, 2001), include:

• The Board of Trustees and Users Council

ratified changes to the OCLC Articles of

Incorporation and the Code of Regulations

that changed the name of Users Council

to Members Council and added six new

international delegates to this advisory

body for three years. The board also named

a committee to recommend changes that

would broaden the definition of contribution

to extend membership to more libraries

worldwide.

• With the Library of Congress, OCLC developed

a prototype for a new, web- based cooperative

reference service that operates 24×7 through

an international, digital network of librarians.

OCLC also is developing a virtual reference

desk with INCOLSA, an OCLC- affiliated

regional network, that will link to state and

international reference services.

OCLC issues 2000/ 01 Annual Report

New Content

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 5

• The OCLC online system for cataloging and

resource sharing handled 1.1 billion messages

as libraries cataloged 26.5 million items online

and arranged a record 8.7 million interlibrary

loans.

• OCLC started a major project to move

WorldCat to a new platform based on Oracle

database technology.

• The number of participating libraries increased

to 40,102 from 37,297.

• To enrich WorldCat with Arabic language

materials, OCLC introduced software that

enables users to catalog with Arabic script.

• More than 19,000 libraries around the world

used the OCLC FirstSearch service, performing

79.9 million searches, a 24 percent increase

over the previous year.

• 2.6 million new cataloging records were added

to WorldCat.

• After the first year of operation for the OCLC

Cooperative Online Resource Catalog, more

than 500,000 records for digital resources are

now in WorldCat.

• A web interface to the OCLC Interlibrary Loan

service debuted.

• Location listings in WorldCat grew to 802

million from 767 million.

• The number of e- journals available through

OCLC FirstSearch Electronic Collections

Online increased by 32 percent, reaching

3,341 journals from 57 publishers.

• More than 1,470 libraries used the OCLC ILL

Fee Management service to reconcile 607,000

ILL transactions and exchange $ 7.2 million

in interlibrary charges, saving libraries

approximately $ 18 million in administrative

costs.

• The OCLC Institute conducted 34 educational

events for 1,195 people and introduced

“ Cataloging Internet Resources Using MARC21

and AACR2,” the first offering of the Online

Learning Library Series. More than 1,700

librarians subscribed to the new web- based

course.

Printed copies of the report can be requested

online at the OCLC web site < http:// www. oclc. org>

or by e- mail < orders@ oclc. org>. Copies also

can be obtained by writing to: OCLC Support

Services, MC 437, 6565 Frantz Rd., Dublin, Ohio

43017- 3395 or faxing OCLC at + 1- 614- 798- 5728.

Please include the item number— MAN8440—

and the quantity needed in the requests.

The OCLC Annual Report will be available at

< http:// www. oclc. org/ oclc/ ar2000/ ar. htm>.

• • •

New Tools

New Members

M E M B E R S H I P N E W S

6 OCLC Newsletter January/ February 2002

by Phyllis K. Bonfield

The setting for PALINET’s official 65th anniver-sary

celebration was the Annual Meeting in

Harrisburg, Pennsylvania, Nov. 12– 13. The meet-ing

included a new format that extended the

event to one- and- a- half days and included: an

enlightening keynote address by James G. Neal,

vice president of Information Services and univer-sity

librarian, Columbia University; an expanded

vendor fair; and a gala anniversary reception and

banquet.

Opening speaker, Marcia D. Talley, led off a

series of member forums with insights on how a

former PALINET librarian has become a successful

mystery writer.

The member forums included reports from

PALINET representatives on the OCLC Members

Council as well as PALINET���s Education and

Electronic Information Advisory Groups.

PALINET OCLC Services manager, Meryl

Cinnamon, introduced a panel of OCLC

Members Council delegates: Roseann Bazirjian,

Pennsylvania State University; Lessie Culmer- Nier,

Drew University; Charles Kratz, University of

Scranton; and Kristin Senecal, Dickinson College,

who reported on interest groups held at the

October OCLC Members Council meeting.

The celebration began with a reception at

Harrisburg’s new and exciting Whitaker Center

for Science and the Arts and a banquet at the

Hilton Hotel with entertainment courtesy of the

Pennsylvania Renaissance Faire visiting from the

Mount Hope Estate & Winery in nearby Cornwell,

Pennsylvania.

Charles Kratz, PALINET Board president, gave

highlights of PALINET and the Union Library

Catalogue history beginning with ULC’s origins in

1933 when five historians affiliated with

Philadelphia- area universities sought ways to

develop a central author catalog of all books

available locally. This meeting led to the incor-poration

of the Union Library Catalogue of the

Philadelphia Metropolitan Area on Jan. 11, 1936.

In his keynote on The Future Library: Legacy

or Portal or Enterprise, James Neal contrasted

the library’s roles— past, present and future. To

illustrate his point, Mr. Neal said while value used

to be measured in content and functionality, in

the e- information environment it is quality plus

traffic that equals value. For libraries to be suc-cessful

in the future they need to have a business

plan, consider the competition, and budget for

venture capital.

Furthering the discussion on the Future

Library, an expert panel representing PALINET’s

multi- type library members followed. The panel

examined economic and political challenges,

opportunities for libraries, and internal and exter-nal

challenges, as well as hiring and personnel

issues anticipated in the next three to five years.

Moderated by Mary Chute, Delaware State

Librarian, panelists were John L. Emerick, director

of School Library Media Services with the

Pennsylvania Department of Education; Susan K.

Martin, library consultant and former university

librarian at Georgetown University; Frances

O’Brien, dean of Libraries at West Virginia

University; Regina Smith, director of Jenkins

Memorial Law Library in Philadelphia; and Claudia

Sumler, director of Camden County Library in

New Jersey.

PALINET celebrates 65th anniversary

Kristin Senecal ( at right), PALINET delegate and vice president of

OCLC Members Council, visits with Barbara McWilliams, OCLC

Library Services consultant, in front of an OCLC display during the

Annual Meeting.

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 7

Bernadette Freedman, PALINET executive

director, opened the annual business meeting.

Charles Kratz, PALINET Board president, high-lighted

key elements and statistics for electronic

resources, workshops and membership for fiscal

year 2000/ 01. He provided highlights of

PALINET’s year, noting that in addition to celebrat-ing

65 years of service to the library community, a

new strategic plan was implemented and a highly

successful 5th Annual PALINET/ OCLC Users

Conference was held. PALINET was featured on

the Fox Cable News Channel as part of Pat

Summerall’s “ Champions of Industry” series, and

PALINET’s graphic design system received an

updated ‘ 21st Century’ look.

Susan K. Beidler, Lycoming College, and

PALINET Board treasurer, reviewed assets man-aged

by PALINET, and Kathleen Parker, West

Virginia Wesleyan College and board liaison to the

PALINET Nominating Committee, announced

PALINET’s newly elected trustees: Carlen

Ruschoff, University of Maryland– College Park;

Judith Lin Hunt, Montclair State University

( re- elected for second term); Robert Stewart,

Asbury Park Public Library, New Jersey; Cecy

Keller, Chester County Library System,

Pennsylvania; and Paul Robert Paustian, Lebanon

Valley College, Pennsylvania.

The meeting concluded with four education

workshops presented by PALINET’s professional

trainers. Elaine Harris and Diann Roper, coordina-tors

in the OCLC Services Department, led a new

workshop session, OCLC Cataloging Interfaces:

A Comparison, while Beth Balogh, also a coordi-nator

in the OCLC Services Department, intro-duced

a new workshop on New Online OCLC

Telecommunication Statistics: Accessing and

Interpreting. Diana Bitting, senior coordinator in

the Marketing & Communications Department,

offered a session on Internet Search Services:

Panning for Gold, and Amanda Mottorn, coordi-nator

of Cooperative Purchasing in the

Information & Educations Services Department,

presented Ariel Software Highlights.— Phyllis K.

Bonfield is manager, Marketing & Development,

PALINET.

• • •

At PALINET’s Annual Meeting ( left to right) delegates to the OCLC Members Council Lessie

Culmer- Nier, Drew University; Charles Kratz, University of Scranton; Rosann Bazirjian,

Pennsylvania State University; and Kristin Senecal, Dickinson College report on the October

meeting.

PALINET OCLC Services staff are introduced at the PALINET Business Meeting: ( left to right) Meryl Cinnamon, OCLC

Services manager; and coordinators Beth Balogh, Bryon Holdiman, Elaine Harris and Diann Roper.

photos provided by PALINET

M E M B E R S H I P N E W S

8 OCLC Newsletter January/ February 2002

Bibliotekstjänst AB ( BTJ), a Scandinavian informa-tion

and media company, now provides a direct

link from its PrenNet web service to full- text, full-image

articles in the OCLC FirstSearch Electronic

Collections Online service.

The BTJ title database— which includes

approximately 20,000 international journal

titles— links to journal information pages in

Electronic Collections Online. From the journal

information pages, users can easily click

on “ Current Issue” and access full- text

articles from the journals they subscribe

to. Users linked to Electronic Collec-tions

Online can also search the entire

database and access the per- article use

purchase option.

BTJ also plans to provide links to Electronic

Collections Online journal articles from citations

in a second database called ArticleSearch, which

contains references from 10,000 international

journals and is produced in cooperation with the

British Library.

“ By offering links directly to OCLC’s Electronic

Collections Online journals, BTJ adds value to the

investment that its users have made in their

Electronic Collections Online subscriptions,” said

Chuck Costakos, director, OCLC Cooperative

Discovery Services Product Management, OCLC

Discovery and Fulfillment Division. “ This gives

another option to libraries for supplying the full

text that their users want, helping them provide

better service.”

BTJ develops, refines and supplies information

services and media products to libraries, book-sellers,

publishers, companies and institutions.

The mission is to actively contribute to a learning

and reading process in society, by way of helping

the users to achieve experiences and knowledge,

regardless of media or form and independent of

time and place. BTJ does this by providing ser-vices

and products, which liberate time and

money for libraries, booksellers, companies

and institutions. The group’s head office

is located in Lund. Other Swedish offices

are situated in: Stockholm, Farsta, Skövde,

Göteborg, Solna, Morgongåva and

Södertälje. In Finland, offices are located

in Helsinki and Vilpuola, and in Denmark in

Copenhagen and Odense. It is a shareholding

company whose owners are the Swedish Library

Association and KF Media. < http:// www. btj. com/>.

OCLC FirstSearch Electronic Collections

Online serves as a source of full text that is linked

to citations in 43 other FirstSearch databases to

support widespread access to libraries’ electronic

journal content. A complete list of publishers

and journals included in the database is available

on the OCLC web site < http:// www2. oclc.

org/ oclc/ fseco/ publish. htm>.

• • •

BTJ provides link to OCLC Electronic Collections Online

Sarawak State Library becomes first OCLC member in Malaysia

Pustaka Negeri Sarawak ( Sarawak State Library) began using the OCLC Cataloging service in

October 2001 to become the first OCLC member library in Malaysia. The library also subscribes to

the OCLC FirstSearch service as a partial fulfillment of its mission “ to provide world- class facilities

for easy access to information and acquisition of knowledge.” Pictured at the library during an OCLC

seminar and training, are, from left to right: ( front row) Shu- En Tsai, manager, Asia Pacific Library

Services, OCLC; Nesly Rebid, information executive, Technical Services, Sarawak State Library;

Rashidah HJ. Bolhassan, acting chief executive officer, Sarawak State Library; Andrew H. Wang,

executive director, OCLC Asia Pacific; ( back row) Paidi Amat Mokito, accountant, Corporate Affairs,

Sarawak State Library; Japri Bujang Masli, information executive, Sarawak State Library; and Wan

Mazli Wan Razali, information executive, Information Technology, Sarawak State Library.

photo provided by Sarawak State Library

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 9

The inaugural meeting of the OCLC Public Affairs

Information Service ( PAIS) Editorial Advisory

Committee ( EAC) was held Oct. 18– 19, in New

York.

Editorial Advisory Committee members repre-sent

a cross section of PAIS International

FirstSearch users and member networks. The

committee was created to advise the editors and

OCLC PAIS on issues relating to source materials,

formats, changes and improvements in the devel-opment

of subject terminology, and new or

revised product concepts. The committee repre-sents

the interests of OCLC PAIS users.

Editorial Advisory Committee members are

Sara Brownmiller, University of Oregon Library

System; Rosemary Marlowe- Dzuik, National

Defense University; Geraldine Foudy, University of

Maryland; John V. Ganly, New York Public Library;

Moira Guppy, Universidad de San Andrés,

Argentina; Pauline R. Manaka, University of

California– Irvine; Atifa Rawan, University of

Arizona; and David Weaver, Augustana College

( Illinois). Staff members of the committee are

Catherine Korvin and Debra Brown- Spruill, OCLC

PAIS editor and executive director, respectively.

“ OCLC PAIS is extremely pleased and honored

to have this esteemed group of librarians agree to

donate their valuable time to assist in guiding the

editorial direction of PAIS International,” said Ms.

Brown- Spruill. “ The Editorial Advisory Committee

continues the long tradition of librarians working

with PAIS to recognize new trends, adopt relevant

terminology, seek out pertinent sources and

assure that PAIS continues to strive to meet the

needs of its audience in light of evolving informa-tion

technology and proliferation of sources. This

tradition dates to 1914 when a group of special

librarians founded PAIS.”

At this first meeting, committee members dis-cussed

issues pertinent to the OCLC PAIS editorial

operation. There was an in- depth discussion of

PAIS International’s strengths and weaknesses with

regard to coverage. The committee reviewed

content, sources, government documents, the mer-its

of electronic and print journal formats, and elec-tronic

documents. Members reviewed the OCLC

FirstSearch service full- text and interlibrary loan

functionality and their value in using the PAIS

International database. They also discussed the

planned archive project to digitize the PAIS

Bulletin 1915– 1975 annual cumulations.

The Editorial Advisory Committee offered con-structive

and valuable suggestions such as PAIS

resuming chapter- level indexing of monographs.

The committee also recommended that PAIS

explore the indexing of Asian or non- roman

alphabet transliterated materials.

OCLC PAIS has begun implementation of

another committee suggestion— the addition of a

field to the PAIS journal authority file denoting

when a journal is “ peer- reviewed.” The new field

has been added to the PAIS International database

format. Plans are to have the new field available

for searching with the loading of the January

2002 PAIS International file.

More discussion focused on the PAIS

International subject terminology and methods

for keeping the vocabulary up to date, especially

in the face of dynamic current events. The

recent tragic events of Sept. 11, in New York,

Washington, D. C., and Pennsylvania exemplified

this editorial challenge for PAIS. The Editorial

Advisory Committee agreed to review suggested

new terminology and proposed changes to termi-nology

for OCLC PAIS. In addition to the

planned posting on the PAIS homepage, the com-mittee

recommended that PAIS post new and

changed terminology to the FirstSearch elec-tronic

mailing list.

All Editorial Advisory Committee suggestions

will be taken under advisement and the results

reported back to the group. The next meeting is

scheduled for May 16– 17, 2002 in New York.

• • ��

OCLC PAIS Editorial Advisory Committee

holds inaugural meeting

photo courtesy of OCLC PAIS

“ The Editorial

Advisory Committee

continues the long

tradition of librarians

working with PAIS to

recognize new trends,

adopt relevant

terminology, seek out

pertinent sources and

assure that PAIS

continues to strive to

meet the needs of its

audience . ”

Debra Brown- Spruill

OCLC PAIS

executive director

M E M B E R S H I P N E W S

10 OCLC Newsletter January/ February 2002

The Raymond F. Boyer Resource Center, the

library at the Michigan Molecular Institute ( MMI),

a not- for- profit polymer chemistry research orga-nization,

entered the 112 millionth request on the

OCLC Interlibrary Loan ( ILL) service on Oct. 25.

The request of an article from the Angewandte

Chemie journal international edition was filled

Nov. 9 by Swarthmore College in Pennsylvania

( OCLC symbol: PSC).

Judy Eastland, director of Information

Resources at MMI, said she was surprised when

OCLC informed her of the milestone. “ I thought,

‘ Why are they calling me?’ When the number

came up, I thought that there was something spe-cial

about it, but didn’t have time to think about it

because I was so busy. Much of our support

comes from grants and contracts, and we are in a

big flurry this time of year.”

Ironically, Ms. Eastland had just attended a

program sponsored by the Michigan Library

Consortium ( MLC), an OCLC- affiliated regional

network, where she learned more about the

OCLC Cooperative Online Resource Catalog

( CORC), OCLC CatExpress service, OCLC ILLiad

resource sharing management software and the

new OCLC ILL web interface.

The institute employs 42 full- and part- time

people. Over the past 30 years, its collection has

become recognized as one of the most extensive

polymer libraries in the world, its strengths geared

toward a special, highly focused research collec-tion

dedicated to putting knowledge to work.

“ Our mission is to identify and develop tech-nologies

to the point where we have new busi-ness

opportunities for people,” said Ms. Eastland, a

former medical librarian who in 1996 was respon-sible

for automating the library when it began

using OCLC services.

The MMI library ( OCLC symbol: EPF) contains

one of the most extensive polymer collections in

the world; more than 3,600 books and mono-graphs;

and 100 journal titles.

MMI < http:// www. mmi. org/> is an indepen-dent,

not- for- profit research and educational orga-nization,

conducting both basic and applied

research in polymer science and technology. The

institute building contains 35,000 square feet of

laboratories with state- of- the- art equipment well

suited for both chemical and physical research.

The Sacred Heart Major Seminary Library in

Detroit, Michigan, entered the 111 millionth

request Sept. 20.

• • •

Michigan Molecular Institute creates

112 millionth ILL request

Judy Eastland, director of Information Resources at Michigan Molecular

Institute, entered the 112 millionth OCLC Interlibrary Loan request.

photo courtesy of the Michigan Molecular Institute

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 11

On Nov. 30, the University of Houston ( UH)

libraries entered the 113 millionth request on the

OCLC Interlibrary Loan ( ILL) service for a book,

The Unfinished Twentieth Century by Jonathan

Schell. The University of Kansas filled the request

on Dec. 7.

Patricia Rico, ILL supervisor, entered the

request.

“ It was for one of our regular customers,” said

Ms. Rico. “ I noticed that there were a whole lot of

zeros, but just thought,‘ Wow, that’s a lot of zeros.’

I showed it to the person next to me and then for-got

about it.”

The staff found out about the milestone

request a few hours later when an OCLC staff

member called to congratulate them.

“ That was a surprise to us,” said Keiko Horton,

coordinator of Interlibrary Loan Services for the

library. “ We were having our ILL holiday party, so

I couldn’t wait to get back and tell everyone.”

The ILL Department at UH includes nine

permanent staffers and about 20 students.

Together they handled nearly 71,000 requests

in the 1999/ 00 year.

“ I have a great staff,” said Ms. Horton. “ We all

work together well as a team. I couldn’t be

happier about it.”

“ We use OCLC for most of our ILL requests,

plus DOCLINE for medical requests,” she said.

“ In January, we are implementing ILLiad for

borrowing.”

The UH ILL Department recently won a

TexShare award for outstanding resource sharing

service to other TexShare libraries. TexShare is a

statewide consortium of academic, public and

clinical medicine libraries administered by the

Texas State Library and Archives Commission. In

addition to TexShare, UH libraries are members of

the Association of Research Libraries, the Greater

Western Library Alliance, and the Texas Digital

Library Alliance.

The M. D. Anderson Library, which houses the

ILL Department, will break ground in April for a

new wing as part of a $ 39 million expansion and

renovation. Access Services, including ILL, will

move to the new wing when it is completed.

The University of Houston ( OCLC symbol:

TXH) is a member of Amigos Library Services, and

the University of Kansas, located in Lawrence, is a

member of the Bibliographic Center for Research

( BCR). Amigos and BCR are OCLC- affiliated

regional networks.

The Michigan Molecular Institute library

entered the 112 millionth request on the OCLC

ILL service on Oct. 25.

The University of Houston’s M. D. Anderson

Library is the premier public research facility for

the city of Houston, offering a wealth of expertise

and research materials not only to the university’s

students, faculty and staff— a constituent base of

over 37,000 individuals— but also to the larger

Houston community: neighborhood residents,

corporate and business clients, and students from

other institutions. In 1998, the library celebrated

the addition of the 2 millionth volume to a collec-tion

that continues to expand by 50,000 volumes

annually. In early 2000, the university began a

campaign to raise funds for the renovation and

expansion of the M. D. Anderson Library and the

Honors College, which has been housed in the

basement of the library since 1976 < http:// info.

lib. uh. edu/>.

• • •

University of Houston enters 113 millionth OCLC ILL

photo provided by University of Houston

The University of Houston libraries entered the 113 millionth OCLC ILL request. Library staff

members include: ( back row, left to right) Manuela Frias, senior library assistant; Alma Gallo,

library assistant; Frances Gonzales, senior library assistant; ( front row) Tina Morales, senior

library clerk; Patricia Rico, ILL supervisor; and Keiko Horton, coordinator of ILL Services.

M E M B E R S H I P N E W S

12 OCLC Newsletter January/ February 2002

by George Ouyang

Six libraries from the

Chinese Academy of Social

Sciences ( CASS) are now

OCLC members, joining in

OCLC’s worldwide coopera-tive

cataloging and resource

sharing, and providing

access to the OCLC

FirstSearch service to some

4,000 professors, research

fellows and graduate students in China.

The libraries include CASS Library, CASS Library

of Graduate School, CASS Library of History, CASS

Library of International Studies, CASS Library of

Economics and CASS Library of Nationality.

“ As the largest and most influential network of

libraries in the world, OCLC integrates the hold-ings

of a huge profusion of library resources

worldwide and electronic resources on the

Internet,” said Huang Changzhu, professor and

director of CASS Library. “ This generous amount

of information not only promotes the innovation

of traditional libraries in collections, services and

collaboration, but also facilitates modernization in

research means and methods taken by academics.”

“ Meanwhile, CASS is the top academic and

research institution in the fields of the humanities

and social sciences in China, boasting an elite

staff of researchers as well as a unique collec-tion,”

Mr. Huang continued. “ Hence, the coopera-tion

between CASS and OCLC will not merely

ensure easier and quicker access for CASS

researchers to the abundance of international

documentation and resources, but offer a golden

opportunity for the whole world to understand

and study China. In this sense, the cooperation

between CASS and OCLC is mutually beneficial.”

“ CASS is a leading research institution in China

that has a profound influence in shaping the

Chinese society as well as in the formation of

Libraries from Chinese Academy of Social Sciences

join OCLC membership

Meeting at the Chinese Academy of Social Sciences are: ( front row, left to right) Huang Changzhu, professor and

director, CASS Library; Jiang Lansheng, professor and CASS vice president; George Ouyang, OCLC Asia Pacific library

services executive; Wang Yatian, professor and deputy director, CASS Library; ( back row) Duan Mei, professor and

director, CASS Library of History; Wang Wen’e, networking specialist, CASS; Chen Xiaoxu, professor and director,

CASS Library of Economics; Shao Xiao’ou, director, Cataloging Division of CASS Library; Wu Tian, professor and

director, CASS Library of Graduate School; Chen Haolin, professor and director, CASS Library of Nationality; and Wang

Xiaokuan, professor and assistant director, CASS Library.

photos courtesy of Chinese Academy of Social Sciences

George Ouyang

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 13

China’s policy,” said Andrew H. Wang, executive

director, OCLC Asia Pacific. “ OCLC is indeed priv-ileged

to welcome this world- class organization

into the international library cooperative.”

“ Today, six libraries of CASS begin our coopera-tion

with OCLC,” said Wang Xiaokuan, professor

and assistant director, CASS. “ To OCLC, it is an

addition of six cooperative participants, but to

CASS libraries it is the first significant step to go

international. We are now beginning to transform

our libraries from the traditional to the digital. We

are fortunate enough to find in OCLC an ideal

strategic partner at the start of this transition. I

firmly believe that the future of our cooperation

with OCLC will be bright and successful.”

CASS is composed of 31 research institutes and

more than 50 research centers that are engaged

in research activities covering about 260 sub-disciplines

of social sciences and humanities.

Approximately 3,700 professors and researchers

are associated with CASS. CASS libraries, with a

total collection of 5 million items, provide infor-mation

services to these CASS institutes and

research centers. CASS libraries have been facili-tating

CASS professionals in theoretical explo-ration

and policy studies and helping CASS with

its mission of raising the overall level of studies in

social sciences and the humanities in China.

— George Ouyang is OCLC Asia Pacific library

services executive.

• ��� •

Chinese Academy of Social Sciences

Eight board members have been named to the

Digital Preservation Coalition, an international

organization formed to improve long- term

management and preservation of access to dig-ital

resources.

OCLC is a full member of the coalition and

will be represented by Meg Bellinger, vice

president of Digital & Preservation Resources

at OCLC. The group will be chaired by Lynne

Brindley, chief executive, British Library. Vice

chair is Reg Carr, Joint Information Systems

Committee ( JISC), and librarian, Oxford

University.

The coalition is being established as an asso-ciation

by a core strategic group that also

includes Kevin Ashley, U. K. National Digital

Archive of Datasets, University of London

Computing Centre ( ULCC); Alison Horsburgh,

head of Preservation National Archives of

Scotland; Clare Jenkins, Consortium of

University Research Libraries ( CURL), and

librarian, Imperial College London; Duncan

Simpson, director, Government Services Public

Records Office; and Gerry Slater, chief execu-tive,

Public Record Office, Northern Ireland.

For more information about the coalition,

contact Neil Beagrie, company secretary of

the JISC, by e- mail < preservation@ jisc. ac. uk>

or by Tel/ Fax/ Voicemail: + 44 ( 0) 709 2048179.

During its first year, membership will

expand and develop proposals for its constitu-tion,

programs and funding.

Executive and administrative support to

establish the coalition is being provided by

JISC. More information will be disseminated

via the digital preservation e- mail list on JISC

mail. To subscribe to the list or view its mes-sage

archive, go to < http:// www.

jiscmail. ac. uk/ lists/ digitalpreservation. html>.

• • •

Board members named to Digital Preservation Coalition

M E M B E R S H I P N E W S

14 OCLC Newsletter January/ February 2002

by Janice Farrelly

The University of Canterbury, in Christchurch,

New Zealand, was established in 1873, which is

quite old for this country if you look at the length

of European settlement here. In addition to well

recognized engineering, law and fine arts pro-grams,

which are not offered at all New Zealand

universities, Canterbury is also strong in the

sciences— physical, natural and social, and in the

arts and humanities.

Some 2,000 staff at the

university provide the teaching

and support services for

approximately 12,500 students,

of whom about 3,000 graduate

each year, with some 650 doing

so with higher degrees. The

ethnic and cultural mix of stu-dents

is presently at about 20

percent international students, with approxi-mately

half of those students living here as per-manent

residents. Currently the number of

international students is increasing each year.

The University Library has 123 permanent staff

and another 55 who are employed only during

the academic year. The Library System comprises

five campus libraries, four of which are subject-based,

holding engineering, law, physical sci-ences,

and New Zealand and Pacific Islands’

material. All other material is held in the Central

Library. The libraries’ total collection is over 1

million volumes, with more than 10,000 current

periodicals received, and numerous electronic

databases subscribed to. One staff member in

each of the subject- based libraries processes their

interlibrary loan ( ILL) requests, along with other

library duties. In the Central Library there are

four full- time staff dedicated to

interlibrary loans.

The core ILL system in use

here at the University Library is

a system called Te Puna— Maori

for “ the well- spring of knowl-edge”—

hosted by the National

Library of New Zealand. Te Puna

ILL uses Fretwell- Downing’s

VDX software, which is built to

the ISO ILL protocol with Z39.50 capabilities.

Our Australian neighbor to the west uses a

national system called Kinetica, which also runs

with VDX software and is the system that we use

the most after Te Puna. OCLC, the British Library

and commercial suppliers are our other main

sources of material, with the latter two being

accessed directly or through the OCLC

Interlibrary Loan ( ILL) service. Having the flexi-bility

to use OCLC in this way is very helpful, and

we look forward to further advances associated

with the wider international use of the ISO ILL

protocol and Z39.50 searching facilities.

The University of Canterbury Library began to

use the OCLC ILL service in 1997— the first uni-versity

in New Zealand to do so. With extensive

holdings and all the advantages associated with

interactive software, OCLC ILL filled a large gap

in our international access and delivery systems

at that time. Since then our use of the system

has continued to grow, both as a requestor ( or

“ borrower”) and a responder ( or “ lender”). For

the year 2000, the total requests supplied to our

campus by OCLC libraries were 251, with 304 for

the 2001 year through the end of October��

already a significant increase over last year. In

2000, our campus supplied 30 requests to OCLC

libraries, with 25 to the end of October this year.

As a comparison, the total numbers of ILL

requests supplied to us by all libraries and com-mercial

suppliers during 2000 were 9,511, with

our outward supply to other libraries at 10,134.

OCLC ILL filled gap in international access at

University of Canterbury in New Zealand

“ With extensive holdings and all the

advantages associated with

interactive software, OCLC ILL filled

a large gap in our international

access and delivery systems.”

Staff members from the University of Canterbury Central Library include, left to right:

Helena Blijlevens, interloan assistant; Kate Samuel, interloan librarian; Janice Farrelly,

coordinator, Document Supply; and Elena Frolova, interloan assistant.

photo courtesy of the University of Canterbury

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 15

So while the OCLC component of our ILL traffic

is not large, it is significant because it consists of

material that we would have otherwise had diffi-culty

acquiring.

The size and range of WorldCat ( the OCLC

Online Union Catalog) provides us with access to

an amazing range of material, and it is only the

uncertainties of delivery time for loans that

restrict our use of OCLC ILL. However, we have

no such concerns about the delivery time of

copies requested through OCLC ILL, as most are

delivered very promptly using Ariel technology.

In addition to the richness of the catalog, we

enjoy the service offered by the online fee pay-ment

management system— the OCLC ILL Fee

Management service— where a monthly account

itemizes debits and credits. The OCLC ILL Fee

Management service enables us to efficiently man-age

the charging and paying for most of our

OCLC interlibrary loans and avoid the costs of

time and the inconvenience associated with

invoices and bank drafts.

While only a small number of our holdings

appear in the OCLC catalog, we are very happy to

supply on a “ created” ILL request, for one of our

theses or perhaps for an item that has been

located in our catalog. Our catalog and details of

our interloan service to other libraries are easily

accessible from our home page < http:// library.

canterbury. ac. nz/>. Our OCLC symbol is UX1.

— Janice Farrelly is Document Supply coordina-tor,

University of Canterbury Central Library,

Christchurch, New Zealand.

• • •

On Oct. 29, 16 librarians gathered in Tokyo at the

headquarters of Kinokuniya Company, OCLC’s

distributor in Japan, to hear two presentations

about the Dewey Decimal Classification ( DDC)

system given by Dawn Lawson, senior electronic

products manager, OCLC Forest Press. Attendees

included two staff members from the National

Diet Library, five university librarians, and public

librarians from institutions of various sizes. OCLC

Asia Pacific arranged the event.

A student of Japanese for more than 25 years—

five of them spent living in Tokyo— Ms. Lawson

was able to deliver the presentations, The Dewey

Decimal Classification as International

Knowledge Organization Tool and An Intro-duction

to WebDewey, in the local language,

illustrated by PowerPoint slides written in kanji

characters.

“ Even though there are many more non-

Japanese living in Tokyo than there were when I

first visited there in 1978, a visitor to Japan fluent

in the language is still something of a rarity,” said

Ms. Lawson. “ Kinokuniya employees and the

librarian attendees both expressed great pleasure

that I was able to relay information and respond

to questions in their language.”

Although the majority of Japanese libraries

use the Nippon Decimal Classification ( NDC)

rather than the DDC, the librarians listened with

interest to Ms. Lawson’s explanation of the DDC’s

editorial process, which results in a steady stream

of updates designed to keep the classification cur-rent.

They were also impressed with WebDewey;

the NDC has never been made available in elec-tronic

form. The WebDewey functionality that

automatically suggests Dewey numbers for appli-cation

to Internet resources was of particular

interest. The demonstration of a CORC Pathfinder

in Japanese attracted the Japanese equivalent of

“ oohs and ahs,” according to Ms. Lawson.

“ It was very satisfying to be able to bring

together my work with Dewey and my Japanese

skills,” she said. “ I’m hopeful that my visit consti-tuted

another step along the way to further coop-eration

between OCLC and Japanese libraries.”

• • •

Japanese librarians learn about

the Dewey Decimal Classification system

Dawn Lawson, senior electronic products manager, OCLC Forest Press, leads a

program at the Kinokuniya Company headquarters in Tokyo.

photo provided by OCLC Forest Press

M E M B E R S H I P N E W S

16 OCLC Newsletter January/ February 2002

by Jay Weitz

For well over two years,

OCLC has worked in close

cooperation with the

Library of Congress ( LC)

and the Research Libraries

Group ( RLG) in the plan-ning

and testing of the

massive Pinyin Conver-sion

Project. Oct. 1, 2000

was the mutually agreed upon date for the imple-mentation

of pinyin in United States bibliographic

systems. Although cleanup and additional follow-up

steps continue, the conversion of authority

and bibliographic records in WorldCat ( the OCLC

Online Union Catalog) from the Wade- Giles

transliteration scheme to pinyin is substantially

complete.

OCLC’s conversion of over 152,000 LC author-ity

records that represent headings used in

Chinese language records was completed during

October 2000.

During December 2000 and into the early part

of 2001, OCLC loaded over 172,000 Chinese lan-guage

LC bibliographic records that had been

converted by RLG. Chinese language biblio-graphic

records are identified in WorldCat by the

fixed field Language Code ( 008/ 35- 37) “ chi.”

During May and June 2001, OCLC converted

approximately 710,000 Chinese language biblio-graphic

records in WorldCat. These included

approximately 8,900 converted Chinese language

CONSER serial records.

During October 2001, OCLC accomplished the

conversion of nearly 25,000 non- Chinese language

bibliographic records and an additional 1,800

records for scores and sound recordings in

WorldCat. These records were carefully selected

by algorithms designed to find identifiable Wade-

Giles text, and represent all of the non- Chinese bib-liographic

records that could be safely converted.

In addition, OCLC restored Chinese vernacular

data to about 4,200 records from which it was

inadvertently lost during the loading of the LC

Chinese records converted by RLG. OCLC has

also made software changes that will eliminate

the longstanding problem of the occasional loss

of vernacular data when national library records

without vernacular data replace member input

records that contain vernacular.

More information on the OCLC Pinyin

Conversion Project can be found on the OCLC

web site < http:// www. oclc. org/ oclc/ pinyin/

index. htm>. For documentation of the conver-sion

process that was jointly developed by LC,

RLG and OCLC, as well as answers to many ques-tions

about the conversion, see the LC Pinyin

Conversion web site < http:// www. loc. gov/

catdir/ pinyin/>.

Contact Chris Mottayaw < chris_ mottayaw@

oclc. org>, OCLC’s Midwest Region Marketing

manager ( phone: 1- 800- 848- 5878 x6476; fax:

1- 614- 718- 7444) for more information about local

pinyin conversion service options. Questions

concerning specifications for the bibliographic

conversion should be addressed to Philip Melzer,

team leader, Korean/ Chinese Cataloging Team,

Library of Congress < pmel@ loc. gov>.— Jay Weitz

is consulting database specialist, OCLC.

• • •

OCLC continues work with LC and RLG

on Pinyin Conversion Project

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 17

Meg Bellinger has been named vice president of

Digital & Preservation Resources at OCLC.

Ms. Bellinger is leading the formation of this

new division and will take on a broader role in

addition to her current position as president of

OCLC Preservation Resources, announced Jay

Jordan, OCLC president and CEO. She will be

responsible for establishing services that help

libraries and other cultural institutions create,

access and preserve existing collections; collabo-rate

to build new digital collections; and learn

about digitization and preservation issues.

“ This newly formed division will provide the

knowledge, tools and services needed to support

digital assets over their entire life cycle— from

creation, to distribution, to long- term retention,”

said Mr. Jordan.

“ Libraries today face multiple challenges in the

areas of digitization and preservation,” said Ms.

Bellinger. “ The new OCLC services will provide an

integrated solution to those challenges, helping

libraries manage, enhance access to, and preserve

their growing digital collections. These services

extend the OCLC cooperative vision beyond the

Information Age to the new Digital Age.”

In addition to Ms. Bellinger, the Digital &

Preservation Resources ( DPR) team includes

Taylor Surface, director, Digital Collections

Services; Leah Houser, manager, Systems

Integration; Pam Kircher, manager, the Digital

Archive; and Tom Clareson, manager, the Digital

and Preservation Co- op.

The OCLC Digital & Preservation Resources

Division consists of the Digital Archive, the

Digital and Preservation Co- op and the Digital and

Preservation Resources Centers.

Ms. Bellinger joined Research Publications

International, Woodbridge, Connecticut, as an

assistant editor in 1984. She held management

positions in product development and the editor-ial

group, and became vice president of editorial

development and preservation in 1991. She was

named president of OCLC Preservation

Resources, Bethlehem, Pennsylvania, in 1993.

After earning a bachelor’s degree in English lit-erature,

Ms. Bellinger obtained her master’s

degree in library science from Southern

Connecticut State University. She is a member of

the American Library Association, the Society of

American Archivists and the Association for

Information and Image Management. She is on

the board of the UL Digital Coalition and repre-sents

OCLC on the Digital Library Federation

Steering Committee.

• • •

Meg Bellinger is promoted to corporate vice president,

OCLC Digital & Preservation Resources

Meg Bellinger

Tom Clareson, OCLC Digital & Preservation Co- op

product manager, is participating in two initia-tives

to preserve cultural resources in the United

States.

Heritage Preservation, in partnership with the

Institute of Museum and Library Services and

with major funding from the Getty Grant

Program, has begun work on the Heritage Health

Index. The survey will gather data on the condi-tion

of collections in museums, libraries, archives

and historical societies every four years. A survey

of such a diverse group of collecting institutions

is expected to produce a comprehensive picture

of the current state of our nation’s collections

and preservation needs. Working groups of pro-fessionals

will advise the Heritage Health Index

on survey design. Mr. Clareson serves on the

Index’s Institutional Advisory Committee.

Mr. Clareson also represents OCLC on the

National Task Force on Emergency Response, a

coalition of federal agencies and private nonprofit

organizations that is cosponsored by the Federal

Emergency Management Agency and Heritage

Preservation. This task force is making an assess-ment

of the damage and loss to cultural proper-ties

in New York and Washington, D. C., resulting

from the Sept. 11 attacks. In addition to survey-ing

damage, the task force will examine the

responses, needs and requirements for recovery

of affected institutions, collections, artifacts and

historic properties. They will also focus on pre-paredness

for future emergencies. The National

Endowment for the Humanities and the Bay

Foundation of New York City are providing fund-ing

for this initiative.

• • •

OCLC participating in preservation initiatives

Tom Clareson

M E M B E R S H I P N E W S

18 OCLC Newsletter January/ February 2002

The Library of Congress has launched a new

online international project called “ Portals to the

World,” a guide to Internet resources dealing with

the countries and regions of the world.

“ Portals to the World serves as a kind of one-stop

shopping for reliable international informa-tion,”

said Carolyn T. Brown, assistant librarian for

Library Services and acting director, Area Studies

Collections. “ We expect that it will become one

of the very first places that librarians, researchers

and the general public turn to for information

about the nations of the world.”

The project uses the OCLC Cooperative Online

Resource Catalog ( CORC) Pathfinder toolset to

bring together the broad subject catagories

within each nation’s or area’s portal page. More

than 770 individual pathfinders have been created

covering standardized categories such as

Language and Literature, Education, Recreation

and Travel, and National Security. The ability to

copy a pathfinder means LC portal page creators

can quickly and easily create new pathfinders for

the project without having to recreate the stan-dard

elements such as logos, disclaimer state-ments,

constant data and commonly used URLs.

The Portals to the World pathfinders can be

retrieved in the CORC pathfinder database using

the OCLC symbol LCP.

Portals to the World < http:// www. loc. gov/ rr/

international/ portals. html> offers links to selec-tive

and authoritative electronic resources

arranged by country or geographic regions, with

links for each, sorted in a wide range of broad cat-egories.

Each country portal is designed to be

comprehensive, yet selective, and to cover topics

of interest to specialists and the general public

alike.

• • •

Library of Congress offers ‘ Portals to the World’ using

OCLC CORC Pathfinder toolset

OCLC Statistics

( as of Jan. 1, 2002)

Current statistics are at

< http:// www. oclc. org/ news/

product/ statistics. shtm>.

Participating

libraries

41,073

New member libraries

( Nov. 1– Dec. 31, 2001)

99

Total OCLC Interlibrary Loan

( ILL) service requests

113,428,121

M E M B E R S H I P N E W S

OCLC Newsletter January/ February 2002 19

According to the Laser ( London and South

Eastern Library Region) Foundation, on Jan. 1,

the Co- operative of Indic Language Library

Authorities ( CILLA) moved to the OCLC Europe,

the Middle East & Africa office located in

Birmingham, United Kingdom.

“ We are delighted to be able to continue the

CILLA service that has served U. K. subscribers so

well for over 20 years,” said Janet Lees, managing

director, OCLC Europe, the Middle East & Africa.

“ CILLA bibliographic records will in the future be

added to OCLC WorldCat. OCLC plans to add the

CILLA service to its Language Collection Sets to

make the CILLA service available to OCLC

libraries worldwide. The new Oracle platform for

WorldCat will enable CILLA records to be dis-played

in the vernacular script in the future,

which should be of great benefit to the ethnic

populations using the materials provided through

this service.”

“ CILLA is a unique and highly valued service,

which has provided a vital key element in the

provision of minority language books to public

libraries for over 20 years,” said Frances Hendrix,

company secretary, Laser Foundation. “ The Laser

Foundation Board of Trustees are delighted that

such a prestigious organization as OCLC will be

steering CILLA into the future, and that the

CILLA service will join the impressive portfolio

of OCLC services worldwide. CILLA users can be

assured of a continuing and improving service,

and that those already responsible for delivering

the service will continue to work with OCLC to

help develop the service further.���

“ I am delighted that this, the last of the Laser

services to be transferred to a new home, has

found such an excellent partner, securing the ser-vice

well into the future,” said professor Fred

Bullock, chair of the Laser Foundation. “ I am also

very grateful that OCLC chose to make a generous

donation to the foundation, which came as a wel-come

surprise following the completion of the

handover agreement.”

The current CILLA service will continue up to

and including the annual winter cumulation.

Current users are contracted to the end of March

2002, when staff currently working for CILLA will

transfer to OCLC.

The Laser Foundation was created as a Grant

Making Trust on Oct. 1, 2001. The trust was a

transfer of the status of Laser to that of the grant

making charitable trust. Laser had been a library

cooperative since the 1930s, offering a range of

services related to library cooperation, interlend-ing,

etc. CILLA, the minority ethnic group lan-guage

service, is a major service created and

managed by Laser and serving libraries through-out

the country. CILLA deals with materials in the

Indic languages: Bengali, Gujerati, Hindi, Panjabi,

Tamil and Urdu.

• • •

OCLC to host Indic language cataloging service

Highest OCLC

record number

48,676,697

Location listings

( holdings)

829,390,407

FirstSearch libraries

19,401

M E M B E R S H I P N E W S

20 OCLC Newsletter January/ February 2002

OCLC Digital & Preservation Resources held a

workshop,“ All the News That’s Fit to Scan:

Increasing Access to Historic Newspapers,”

during the International Online meeting in

London, Dec. 5.

Some 30 attendees representing 11 countries

participated in the session. Another, similar

workshop is scheduled Jan. 18 during the ALA

Midwinter Conference in New Orleans, Louisiana.

• • •

OCLC Digital & Preservation Resources

holds workshop in London

Alon Men, executive vice president, Marketing & Business Development, Olive

Software; Tom Clareson, OCLC Digital & Preservation Co- op product manager; and

Taylor Surface, director, OCLC Digital Content Management Services, lead a breakout

session on cooperative digitization and preservation activities at the workshop.

Marilyn Deegan, Digital Resources director, Refugee

Studies Center, Oxford University, leads a breakout

session on “ Selection for Digitization” at the

workshop. Dr. Deegan emceed the event and

provided case histories of newspaper digitization

activities.

Edmund King, head of the British Library

Newspaper Library, discusses the British

Library Newspaper Digitization Pilot Project.

photos by Sound Stills Photographers

R E S E A R C H

OCLC Newsletter January/ February 2002 21

by Lorraine Normore and Robert C. Bolander

Information visualization has become increasingly

important over the past decade. As more elec-tronic

information becomes available, in a wider

variety of formats ( text, structured data, maps and

other still images, video, etc.), and to a wider

range of users, techniques for visualizing informa-tion

promise to provide easier and more intuitive

means for displaying, identifying, interpreting,

understanding and manipulating information.

People have been using visualization to help

them think for thousands of years. Examples

include cave writings, slide rules and notes scrib-bled

on whatever medium was available. Such

techniques serve the purpose of amplifying

human mental capabilities, including both storage

and processing capacities. Reference books are

an example of a storage aid. The scribbling one

does when multiplying three- or four- digit num-bers

can be considered an example of a process-ing

aid. Although fully capable of performing the

operation, most of us need to write the problem

down to keep the mechanics straight. Comput-erized

visualization serves the same purpose.

Given our preference for rich visual aids, it is the

logical development of digital technology beyond

the command- line user interface and text- only

display.

Stu Card, Jock Mackinlay and Ben

Shneiderman’s popular compilation, Readings

in Information Visualization ( San Francisco:

Morgan Kaufmann, 1999), is subtitled Using

Vision to Think. The authors use this phrase

because it suggests what they believe information

visualization to be about: that visualization, like

writing and other traditional devices that rely on

vision, is an aid to what they term “ external cogni-tion,”

and therefore an extension of human

thought. These authors make the point that we

rely on vision and the manipulation of objects and

symbols in our thought processes, and describe

this as an interdisciplinary field drawing from cog-nitive

psychology, statistics, graphic design, com-puter

science and engineering.

Two basic functions can be performed by com-puterized

visualization. The first of these involves

system control and is best represented by the

desktop metaphor that is now virtually the univer-sal

interface for personal computers. The second

function involves the display of information to

promote human comprehension and manipula-tion

of the data, rather than the computer system.

Early visualizations involved the display of data

relating to physical phenomena, such as climate,

geological, or health data, and is now often

termed scientific, or data visualization. In time,

systems were developed to represent abstract

entities or concepts. Following Card, Mackinlay

and Schneiderman, this area— which is our

primary interest— is most often referred to

simply as information visualization. The field

of information visualization comprises definable

sub- fields, such as demographic, financial or bibli-ographic

information. The library community is

especially interested in the visualization of biblio-graphic

information including extensive “ hit lists”

resulting from database searches, and biblio-graphic

or linguistic relationships among docu-ments

and literatures.

Why should librarians be particularly con-cerned

about information visualization? First, they

will be better equipped to support users working

in the field when they have an understanding of

the two general categories of visualization, plus an

awareness of the internal subdivisions of the field.

Furthermore, we are surrounded by an increas-ingly

visual information environment. Computers

with graphical user interfaces are the norm today,

and visualizations of information— especially on

the World Wide Web— are becoming increasingly

common. Therefore, a basic understanding of the

field of information visualization is relevant to

tasks most librarians and researchers perform on a

daily basis.

Whys and Wherefores

People are often confronted with large quantities

of data. Psychological studies have shown that

people are not so good at dealing with large quan-tities

of data. How, then, can we help them cope?

Edward Tufte’s book, The Visual Display of

Quantitative Information ( Cheshire, CT:

Graphics Press, 1983) brought home to many the

realization that “ Often the most effective way to

describe, explore and summarize a set of num-bers—

even a very large set— is to look at pictures

of those numbers.”

Inspired by Tufte, a generation of researchers

began to explore ways to create “ pictures of num-bers”

and to develop a variety of techniques for

helping people explore the information in those

pictures.

Office of Research looks into information visualization

Lorraine Normore

Robert C. Bolander

R E S E A R C H

22 OCLC Newsletter January/ February 2002

Pictures of Numbers

One way of categorizing the many diverse infor-mation

visualization prototypes is according to

the type of picture created from the numbers.

Three widely used categories will be discussed:

visual metaphors, node and link diagrams, and

space- filling displays.

Visual metaphors

Traditional research and business data is most

often displayed using a collection of graphic tech-niques

that we are all familiar with— bar, line and

pie charts. While these statistical graphs may be

an advance on lists of numbers and even on

descriptive statistics, they are not always the most

effective way to communicate complex quantita-tive

relationships. Tufte illustrates a number of

data maps in his chapter on “ Graphical

Excellence” that show more clearly than text or

simple line diagrams how quantitative data

related to a geographic location can be effectively

conveyed.

Computerized information visualization

researchers often have chosen to display quantita-tive

information against a backdrop that portrays

a relevant object— often a map. In the “ DC

HomeFinder,” Ben Shneiderman and his col-leagues

at the University of Maryland’s Human

Computer Interaction Lab ( HCIL) allowed people

to specify things like price or number of bed-rooms

to choose desired features of potential

housing alternatives ( e. g., the presence of a

garage) and then to see where alternatives that

meet their criteria are located by portraying them

as points on a map of the Washington, D. C., area.

This allowed people to identify not only individ-ual

homes but also neighborhoods of potential

interest. Similarly, Stephen Eick and his col-leagues,

then at Bell Labs in Naperville, Illinois,

investigated the use of a system called SeeNet to

show the traffic pattern across a telecommunica-tions

network. They experimented with the use

of a geographic map showing links between

nodes to help engineers monitor and analyze net-work

traffic and identify problem situations.

Other researchers and software companies

have experimented with creating artificial “ maps”

on which data is arrayed. Antarcti. ca’s Visual Net

package organizes information resources based

on standard organization schemes, using visual

metaphors ( including geographic metaphors) to

help users find things more efficiently and effec-tively.

A product called ThemeScape, developed

at the Pacific Northwest National Labs and now

available through Aurigin Systems, clusters

together documents based on common character-istics

in the documents ( e. g., keywords) and then

displays the clusters by creating a topological

map, with features ( islands, mountains) that

reflect the conceptual groupings in the data and

their relative proximity and frequency.

Node and link diagrams

There are many information visualizations avail-able

that represent concepts or documents as

points in a vast space and that portray associa-tions

among items by either their nearness to

each other in the space or by lines that link asso-ciated

points. One of the early examples of this

in the information visualization literature is called

SemNet. Fairchild, Poltrock and Furnas, SemNet’s

creators, used a node and link diagram as a way to

represent symbolic knowledge bases graphically.

The nodes represent elements in the knowledge

base and relationships among nodes are shown by

colored links, with color being used to represent

different types of relationships. This kind of dis-play

was extended by John Lamping and Ramana

Rao of Xerox’s Palo Alto Research Center ( PARC)

in a new visualization system called the hyper-bolic

browser. The hyperbolic browser allowed

the display of much larger hierarchies than the

usual viewer by enlarging the parts of the hierar-chy

in focus and allowing users to change their

focus easily and smoothly. Lexis- Nexis experi-mented

with the hyperbolic browser as a way to

provide novel ways to explore their data.

Space- filling displays

In an effort to efficiently use the amount of area

available for displaying hierarchical material,

Shneiderman and his students began a series of

studies using a visualization technique called Tree-

Maps. A rectangle is filled by dividing it into sec-tions

whose size corresponds to the amount of

material associated with that part of the data.

Major sections can be subdivided into their com-ponent

parts and outlining and color coding used

to maintain section/ subsection groupings. A simi-lar

system, SeeSoft, was created by Eick and his

co- workers to display major characteristics of files

and directories as an aid for software debugging.

R E S E A R C H

OCLC Newsletter January/ February 2002 23

OCLC’s OverView

In OCLC’s Office of Research, we, too, have been

experimenting with information visualization in a

project called OverView. < Since 1998, Lorraine

Normore and Mark Bendig have created a number

of small- scale prototypes to help information

users identify trends in data and to enable them to

explore their results. Our most recent prototype

called FullView, uses an information space that

looks like a 3- D version of a space- filling display

to depict the distribution of search results.

Because the Dewey Decimal Classification system

provides a well developed set of hierarchies with

a rich set of associated terminology in the form of

captions, relative index terms, notes and associ-ated

LC Subject Headings, we have used it as the

background metric and as a data source for pro-viding

users with information about the contents

of the space.

Exploring Sets of Numbers

These systems have different pictures, and they all

have different mechanisms for allowing users to

explore the data. However, what they have in

common is that they all provide ways to support

the basic functions that Shneiderman has pro-posed

for all information visualizations:

Overview, Zoom and filter, Details on demand. A

first consideration in designing a system is that it

provide the user, at first glance, a basic idea of

what the data is all about— an overview of the

domain as a whole. If the user cannot get a basic

understanding of what the dataset as a whole is

about, the visualization fails the “ overview” test.

Next, the system has to provide a way to allow

users to explore the data. They need to able to

select the parts of the display that are of interest

to them and to move to those parts for a closer

inspection ( Zoom and filter). The third require-ment

is to be able to get detailed information

about selected parts of the content.

Making Sense of Information Using

Visualization: A User’s Guide

What we’d like to suggest is that librarians and

library users consider whether the information

visualizations they encounter fill a need. These

are the questions we ask ourselves as we evaluate

visualization techniques: Does the “ picture” help

you to understand better what the data is all

about? Does it support exploration? Does the

overview it provides help you to identify interest-ing

places for further study? Can you choose the

parts of the data you’re interested in and focus in

on it? Can you ask for information in sufficient

detail to answer your questions about the data? If

you can, terrific! If you can’t, we ask the design-ers

to try again.— Lorraine Normore is consult-ing

research scientist and Robert C. Bolander is

communications and programs manager, OCLC

Office of Research.

• • •

O C L C I L L I A D

24 OCLC Newsletter January/ February 2002

by Tony Melvyn

In July 2000, when we made

an announcement at the

ALA Annual Conference that

Atlas Systems and OCLC

were working toward a

mutual marketing arrange-ment

for ILLiad resource

sharing management soft-ware,

there was a great deal

of excitement from our member libraries. I think

many of them took this announcement as an

OCLC endorsement of the interlibrary loan man-agement

solution that we consider to be the best

available to libraries. They were absolutely right;

OCLC thoroughly evaluated ILLiad software and

compared it to other available services.

OCLC ILLiad software provides a comprehen-sive

ILL management system that automates the

routine borrowing and lending functions within

the ILL department for libraries of all types and

sizes within a single easy- to- use interface.

It seamlessly integrates borrowing automation,

lending automation and electronic document

delivery in one web- based user interface.

OCLC ILLiad also provides a web- based end-user

interface. It allows library users to submit

interlibrary loan requests and track the status of

their requests at any time of day or night.

OCLC ILLiad supports a copyright tracking

system that not only allows library staff to moni-tor

the library’s copyright liability but also pro-vides

a method to make payments for copyright

royalties.

As we evaluated the software, we found

through visits to libraries and other contacts that

ILLiad was a phenomenal program.

Library staff told us that before ILLiad they

were overwhelmed with paperwork. They told

us they were overburdened, and many were los-ing

staff due to cutbacks and re- assignments. The

staff they had were required to be proficient in

several different interlibrary loan mechanisms,

and training new staff was difficult. They could

barely generate simple borrowing and lending sta-tistics

and had to pull data from several sources

including OCLC, ALA forms and e- mails. Billing

for both lending and borrowing was a nightmare

and often went months without reconciliation.

Copyright compliance tracking consumed days of

staff time where staff often had to resort to writ-ing

tick marks on sheets of paper.

These issues prevented libraries from provid-ing

new, improved services such as document

delivery via the web for both interlibrary loan and

distance education programs; linking their OPAC

with incoming interlibrary loan requests for loca-tion

and call number assignment; and accepting e-mail

and web requests from the OCLC FirstSearch

service, OVID or other services.

Once OCLC ILLiad was implemented, these

libraries were able to provide these features and

more.

The greatest benefit they realized was

improved staff efficiency. Overburdened interli-brary

loan staff running weeklong backlogs soon

found that ILLiad freed them to improve services

to their users. Libraries could focus on providing

quality service without an increase in staff. These

libraries told us that their users were very happy

with ILLiad; they could submit requests from any-where,

they could track the status of their

requests without calling or sending e- mail to the

library; they received material faster and could

view and print documents that they requested

both from their own libraries and from other

libraries. Library users who rarely used interli-brary

loan before did not hesitate to submit

requests using ILLiad.

So for OCLC, the exclusive marketing arrange-ment

with Atlas Systems to provide this program

to our users was a good fit. OCLC member

libraries had indicated for some time an interest

in a comprehensive interlibrary loan manage-ment

system they could use through a single

interface, one that provided detailed statistical

reports that would allow them to analyze

OCLC ILLiad provides solutions to a variety

of interlibrary loan challenges

O C L C I L L I A D

OCLC Newsletter January/ February 2002 25

interlibrary loan activity. OCLC ILLiad was the

solution.

With the introduction of ISO ILL capability

within OCLC ILLiad, libraries were automatically

empowered to transmit interlibrary loan requests

to a host of new sites and libraries across the

globe. OCLC ILLiad is the largest interlibrary loan

system that now complies with ISO 10160 and

10161 ILL standards for transmitting interlibrary

loans. This is a great move forward for our users.

OCLC ILLiad was developed by the interlibrary

loan staff at Virginia Polytechnic Institute and

State University, and has been expanded and fur-ther

enhanced by Atlas Systems. Atlas Systems is

the primary software developer for OCLC ILLiad

and, in conjunction with OCLC, provides system

support and documentation for users of OCLC

ILLiad.

OCLC and Atlas continue to work together to

provide our users with even more features, func-tionality

and enhancements.

We are working together to provide ILLiad

libraries with a Z39.50 module within ILLiad,

which will allow libraries to search their local

OPAC and other Z39.50- compliant services for

verification and location information.

OCLC is also working with Atlas Systems

to provide a direct interface to the OCLC

Interlibrary Loan service. OCLC Resource Sharing

is in the process of migrating from Passport to

newer technologies. Our relationship with Atlas

Systems will ensure that ILLiad will have a seam-less

interface to the OCLC ILL service.

We are also committed to implementing the

NISO Circulation Interchange Protocol ( NCIP), a

new standard that will allow OCLC ILLiad to inter-face

with any integrated library system that has

also implemented the NCIP protocol.

And we are working on other ways to link with

other integrated library systems, and to make

OCLC ILLiad easier to use and implement.

We at OCLC will continue to work together

with Atlas Systems and libraries from around the

world to make OCLC ILLiad the link to seamless

interlibrary loan management.— Tony Melvyn is

senior consulting product support specialist,

OCLC.

• • •

OCLC ILLiad resource sharing management

software has completed ISO ILL testing and is

now fully compliant with ISO ILL standards.

The ability to transmit and receive interli-brary

loan requests via the ISO ILL protocol

provides OCLC ILLiad users with the widest

choice of delivery systems available in

libraries.

“ OCLC ILLiad has always offered the most

flexible options for requesting interlibrary

loans,” said Tony Melvyn, OCLC senior consult-ing

product support specialist. “ Now that it

has become ISO ILL compliant, the software

provides users with additional sources from

which to request material. ISO ILL within

OCLC ILLiad increases options for international

interlibrary loan, allowing users greater access

to materials around the globe.”

To celebrate ISO ILL implementation, OCLC

will be offering a 10 percent discount on all

OCLC ILLiad purchases ordered and installed

by June 30, 2002. “ This is a perfect opportu-nity

for libraries to see what OCLC ILLiad can

do to help streamline the interlibrary loan

process,” said Mr. Melvyn.

ISO ILL 10160/ 10161 is the international

standard for interlibrary loan— the technical

definition of a series of messages and a set of

rules on how to use those messages to conduct

interlibrary loan between systems.

Libraries interested in more information

about OCLC ILLiad interlibrary loan manage-ment

software should contact an OCLC- affili-ated

regional service provider, international

distributor or OCLC.

• • •

OCLC ILLiad interlibrary loan management software

is now ISO ILL compliant

O C L C I L L I A D

26 OCLC Newsletter January/ February 2002

by Mary- Alice Lynch

One of the primary roles of

networks, such as Nylink, is

to add value to the OCLC

services that we provide on a

regional basis, and to advise

OCLC on how constituents’

needs can best be met.

Several years ago, there

were a handful of libraries

in New York State that were shopping for ILL

management software. These libraries looked at

the various products available at the time, includ-ing

a new product developed at Virginia Tech

called ILLiad.

The staff at Nylink, particularly Jon Penn,

resource sharing specialist, recognized that ILLiad

was a great product. ILLiad automated the ILL

process and streamlined or eliminated many of

the more tedious and labor- intensive ILL tasks.

Once a library had fully implemented ILLiad,

paperless interlibrary loan became a reality.

Library users also benefited by being able to sub-mit

and track ILL requests electronically. For some

requests, electronic delivery to the user’s desktop

reduced turn- around time and provided added con-venience.

The downside to ILLiad was that it was

expensive. Comments such as,�� ILLiad has the fea-tures

I need, but I can’t afford it,” were heard again

and again. At that point, ILLiad was priced so that

only the largest libraries could realistically consider

purchasing it. Several libraries approached Nylink

and asked if there were anything that we could do

to make ILLiad more affordable.

As a statewide library collaborative, Nylink has

actively worked to provide its member libraries

with access to high- quality, low- cost products and

services. In recent years, Nylink has greatly

expanded its consortial purchasing offerings and

played a key advocacy role on behalf of our mem-bership.

Nylink began working with Atlas

Systems to develop a consortial purchasing model

for New York Libraries.

While monetary savings were important to

Nylink members, we were concerned that ILLiad

would continue to function with the OCLC

Interlibrary Loan service. Since ILLiad works

as an interface to OCLC ILL, and is dependent

on Passport and the OCLC ILL Micro Enhancer

for Windows software, we knew that it

was essential for ILLiad to successfully work with

OCLC ILL. Third- party software is not supported

by OCLC, so there was no guarantee this software

would interact successfully with the OCLC ILL

service in years to come after libraries invested in

and grew dependent on the software. Therefore,

we encouraged OCLC and Atlas Systems to

develop a relationship that would make OCLC

ILLiad scalable, sustainable and cost effective for

libraries long term.

Nylink members also told us that OCLC ILLiad

training and support was important to them and

they hoped that Nylink staff, who already knew

local operations and library staff, would provide

support for ILLiad as well. Since providing train-ing

and user support is a priority for Nylink, and

something that we have done successfully during

our more than 25- year history, we were commit-ted

to supporting OCLC ILLiad.

In October 2000, OCLC became the sole sup-plier

of OCLC ILLiad. This has provided several

benefits to libraries. First, the price for ILLiad has

been substantially reduced. ILLiad is now priced

as an annual subscription based on a library’s

annual borrowing activity. This pricing model has

made OCLC ILLiad more affordable and allowed

some medium and small libraries to purchase

ILLiad. Other benefits to libraries have resulted

from OCLC, Atlas Systems and regional networks

working collaboratively. Changes to either OCLC

ILL or OCLC ILLiad are made with the full knowl-edge

and cooperation of each party, which has

led to increased compatibility. Since develop-ment

is now done cooperatively, new features of

OCLC ILL such as Direct Request are quickly

incorporated into ILLiad.

Training and user support are also broader and

more comprehensive under the collaborative

agreement. Libraries that purchase ILLiad can

turn to regional networks such as Nylink for train-ing

and support. Nylink staff currently provides

ILLiad demos and hands- on training, as well as

ILLiad user support. OCLC User and Network

Support staff and Atlas Systems staff are also avail-able

to provide user support, if needed.

Nylink member libraries told us that they

wanted a reduced price for ILLiad, a guarantee

that ILLiad would work with OCLC ILL both now

and in the future, and high- quality ILLiad training

Libraries benefit when OCLC, Atlas Systems

and regional networks collaborate

O C L C I L L I A D

OCLC Newsletter January/ February 2002 27

and user support. Today, OCLC, Atlas Systems and

Nylink are working together as a team to bring

these benefits to libraries. Libraries are able to

provide library users with more cost- effective and

responsive service. ILLiad is another example of

how the OCLC collaborative has allowed many

libraries to accomplish what they could not have

done individually.— Mary- Alice Lynch is execu-tive

director, Nylink.

• • •

by Lynn Wiley

The University of Illinois at Urbana– Champaign

handles a lot of ILL requests— over 30,000 interli-brary

loan requests were submitted by campus

users to the Borrowing Office last year. And on

the other side of the ILL coin, almost 124,000

requests were made for material owned at the UIU

libraries and handled by the Lending Office. That’s

a lot of requests to manage on a daily basis. UIU

selected OCLC ILLiad resource sharing management

software to help in this process. We implemented

the system in the Borrowing Office in mid- 2001

and brought up the Lending Office later.

Borrowing staff felt the effects immediately, to

their great satisfaction. There is rarely a backlog

of orders in the office any longer as requests are

so easily searched and sent. Electronic desktop

delivery is much faster with record updates and

user account management integrated into one

easy process. Orders go out faster and are deliv-ered

to the requester more efficiently, resulting in

great service. What really impressed staff was the

ease in tracking a request through the ILL journey

whether it had a conditional for a bad citation,

was an order that had to be placed on an ALA

form, or required communicating back and forth

with a user about a problem. Training is also

much simpler; student workers picked up the

new workflow in one day with several comment-ing

on how easy it was to learn.

User satisfaction is also high. Many university

students and faculty noticed the improvements

and have taken the time to compliment staff on

the new system. Users enjoy the convenience of

checking their request status online.

OCLC ILLiad has allowed the Borrowing staff

the time to work more closely with staff needing

more esoteric materials while continuing to

improve overall requesting for the more

accessible titles. Filing and sorting tasks have

just disappeared and so, for the first time, student

staffing in Borrowing will be reduced this year—

when our seniors graduate, many of those hours

will not be replaced.

Better service, organized workflow, satisfied

customers, decreased staffing costs, staff in con-trol

of their work— these were all direct benefits

of ILLiad implementation in Borrowing.

One unexpected benefit was the ability to set

up training queues for new staff, allowing imme-diate

feedback on searching and request routing.

ILLiad has allowed us to review all workflow and

use the tools offered to set up more efficient

processes. There is a lot of potential for even

greater improvements that will be explored once

the office is past peak request time. OCLC ILLiad

challenges us to continually improve our work—

with good results.— Lynn Wiley is head of the

Information Resource Retrieval Center, Main

Library, University of Illinois– Urbana.

• • •

ILLiad has immediate impact at University of Illinois

at Urbana– Champaign

The Information Resource

Retrieval Center Borrowing

Office staff at the University

of Illinois at Urbana-

Champaign includes, left to

right: Cherié Weible,

assistant librarian; Kathy

Danner, office supervisor;

Nick Rud, IRRC clerk; and

Lynn Wiley, head librarian.

photo provided by the University of Illinois at Urbana- Champaign

O C L C I L L I A D

28 OCLC Newsletter January/ February 2002

Bette Mongold

Maggie Farrell

by Maggie Farrell and Bette Mongold

Montana State University, Bozeman, installed

OCLC ILLiad resource sharing management

software in July 2001. The Resource

Sharing/ Document Delivery Team ( RSDD)

implemented the lending process in August

and went live to the MSU community at the

start of the school year in September.

Immediately, the RSDD staff streamlined

processes, which improved our interlibrary loan

services for students and faculty. Because OCLC

ILLiad tracks and records lending and borrowing

requests, RSDD has ceased to keep paper records

of interlibrary loan transactions. RSDD elimi-nated

the mounds of paperwork associated with

interlibrary loan requests including user request

cards, documentation of verification, and tracking

request status. ILLiad also stopped duplicate

entering of requests into OCLC and a local dBase

database. This has eliminated most staff typing

and will hopefully contribute to a decrease in

repetitive- motion complaints.

OCLC ILLiad e- mail notification of requests

filled and overdues has replaced staff notification

procedures thus freeing up staff to work on other

responsibilities. Verification of interlibrary loan

requests is a much smoother process with ILLiad.

Staff are able to view the ILLiad request along

with Passport while ILLiad conducts the search.

Staff only verify difficult requests or requests that

contain an error. Staff are freed from the routine

interlibrary loan work to focus their energies on

unique or difficult transactions.

OCLC ILLiad verifies our users through a data-base

match with our user records, again saving

staff time spent checking student enrollment sta-tus.

ILLiad system- generated statistics should ease

CCG ( Conforms to CONTU Guidelines) and state

reimbursement reports. It is much easier to cre-ate

statistical reports from ILLiad for compliance

and annual statistics. These streamlined processes

have improved interlibrary loan turnaround time.

Interlibrary loan requests are usually reviewed the

same day, and during the busiest time of the

semester, requests that typically took two to three

weeks to process are now being processed within

two days. OCLC ILLiad has been a good invest-ment

that has dramatically improved staff proce-dures

and workload.

Library user reaction to OCLC ILLiad has been

overwhelmingly positive. We were concerned

that they would have difficulties moving from our

e- mail request form to the ILLiad system, but the

transition was smoother than expected. Beverly

Marsh, a library staff member, reported that “ Not

long ago, I submitted a request for a book on

ILLiad online. I just got an e- mail today saying my

book was in. It was so easy. No hassles.

Convenient. And fast. I love it!”

The consensus among our users is that they

like the feature that allows them to track their

request status. John Gallagher, a grad student,

wrote that ILLiad is “… great. I love it. I really like

that you can keep track of your own requests.”

Faculty appreciate the ability to view their pre-vious

requests since they sometimes forget what

sources they have already consulted. Another

improvement with user login is the elimination of

filling in personal information for every request.

Users appreciate their “ personal space” within

ILLiad, which secures their personal information

and keeps a record of requests. Chuck Pierce, a

psychology faculty member, noted that “… the

fact that you don’t have to re- enter your personal

information every time is very time saving. Also, I

like the e- mail notification feature and the status-tracking

feature. Overall, I think ILLiad is a great

improvement over the previous system.”

Users also request renewals through ILLiad,

and ILLiad alerts users when they have overdue

items. We anticipated a learning curve as our

users adjusted to the new system but to our

amazement, students and faculty adapted to the

new ILLiad software and have been enthusiasti-cally

using the system enhancements.

ILLiad has accomplished more staff processing

improvements than any previous RSDD attempts

to streamline workloads. This has resulted in

faster delivery of materials to our users. They

have responded positively to the OCLC ILLiad sys-tem

and like its features. The result is that interli-brary

loans are processed and delivered faster,

thus meeting a critical need for the MSU commu-nity.—

Maggie Farrell is associate dean of

libraries, and Bette Mongold is team leader,

Resource Sharing/ Document Delivery, Montana

State University, Bozeman.

• • •

ILLiad improves interlibrary loan for students, faculty

at Montana State

O C L C I L L I A D

OCLC Newsletter January/ February 2002 29

by Mark Smith

Before OCLC ILLiad resource sharing manage-ment

software, we were dependent upon manage-ment

software created and maintained by our

students. While there were some perks in design-ing

our own system, we were lacking in a couple

of critical areas: i. e., no library user interface, no

electronic delivery and no consistent server sup-port.

We were totally dependent upon your basic

homegrown software package— which changed

as often as our students.

Our goal was to find an ILL management sys-tem

that could immediately be implemented

upon purchase. We reviewed a number of pack-ages

and invited several vendors to campus. Amid

promises of development and readiness, OCLC

ILLiad was the one that was ready right out of

the box.

What ILLiad gave us was a very robust package

that filled all our unique needs. BYU has several

campuses and appendages that needed greater

access to academic materials. We have campuses

in Hawaii, Idaho and Salt Lake. We also serve a

number of administrative offices throughout Utah

and in various parts of the country. For interli-brary

loan services, these campuses and adminis-trative

units have been on their own.

With a recent mandate, the BYU Provo library

is now to act as the central vehicle for accessing

research material for all BYU campuses and

administrative units. The OCLC ILLiad customer

support folks worked on the problem and created

several partitions on our ILLiad server that now

allow us to process all interlibrary loan requests

from all campuses and other offices. All requests

are funneled to our office; and after a review,

processed requests are filled by our library and

sent to other libraries as “ original” requests. This

allows each campus to maintain its own unique

agreements with other schools. We utilize both

OCLC and RLIN, and ILLiad is able to accommo-date

both. The point is that ILLiad has always

been very accessible and helpful in customer

support. Modifications and customizations

become realities because of Atlas’ commitment to

ILLiad and its users.

Recently, our university administration has

been interested in reviewing library usage. OCLC

ILLiad was singled out as a tool for reviewing col-lection

development policies, research trends

among departments, and research habits among

students and faculty. The university appointed a

statistician to look at the raw data available from

ILLiad and to prepare a subsequent report. There

are many reports available through OCLC ILLiad

that our interlibrary loan office has been using to

review our own performance. This is a critical

part of our function, and we have been grateful

for the ever- expanding reports that Atlas has been

developing.— Mark Smith is supervisor,

Interlibrary Loan, Brigham Young University

Library.

• • •

Brigham Young University uses ILLiad right out of the box

Library staff members at Brigham Young University include: ( left to right) Annukka Garner,

ILL Lending supervisor; Brian Wages, Document Delivery supervisor; ( seated) Kathy Hansen,

Access Services Department chair; Mark Smith, ILL supervisor; and Chris Olsen, ILL

Borrowing supervisor.

photo courtesy of Brigham Young University

O C L C I L L I A D

30 OCLC Newsletter January/ February 2002

by Susan P. Lieberthal

The Interlibrary Loan

Department of the

Countway Library of

Medicine, Harvard Medical

School, has been using

OCLC ILLiad resource shar-ing

management software

for almost a year. At pre-sent,

Countway is using

ILLiad on the lending side only, with plans to go

live on the borrowing side in the near future.

The most immediate benefit we found from

using ILLiad was that we could finally have all

lending requests both from OCLC and from the

National Library of Medicine DOCLINE system in

one database. Being able to look up items at any

time, whether by request number or by the sym-bol

of the borrowing institution, allows us to pro-vide

speedy answers to customers’ inquiries.

There are several other ways to query the data-base.

We also man-ually

insert into

ILLiad any rush

requests that we

have received via

fax, allowing us to

eliminate these

paper copies as

well.

ILLiad was the

first ILL manage-ment

system

to be truly compatible with OCLC and the

DOCLINE system. ILLiad is also compatible with

RLIN. Now that ILLiad is ISO compliant, and

with the hope that all ILL systems in the future

will move toward these standards, ILLiad is able

to serve libraries that use more than one ILL

system.

OCLC ILLiad mirrors interlibrary loan

processes in general in that ILL is a step- by- step

process. ILLiad guides the staff person step- by-step

from downloading either from OCLC or

DOCLINE, to searching local catalogs and printing

up all requests that need to be searched. Updat-ing

lending requests is also easy with ILLiad.

Although there is some staff time saved on the

lending side, the real benefit in staffing is on the

borrowing side. Once OCLC ILLiad is loaded and

users’ requests are imported seamlessly into the

review file, there is no longer the need for some-one

to retype users’ requests. Many institutions

have been able to reduce staffing costs in interli-brary

borrowing. This results in a substantial sav-ings

to the institution, offsetting the cost of

purchasing ILLiad and the required hardware.

Today’s students or researchers receive much

of their communication with colleagues and offi-cials

in the institution via e- mail. ILLiad has

designed the borrowing component with this in

mind. There is no longer the need for arduous

telephone tag between the user and the

Interlibrary Borrowing Department. Users are in

control of their interlibrary borrowing activities

and can log in at any time to watch the progress

of their requests.

OCLC ILLiad provides

seamless electronic deliv-ery

of articles coming

into the library via Ariel.

This speeds up delivery

of articles to the user’s

desktop. We look for-ward

to using this fea-ture—

approximately 70

percent of journal arti-cles

that we order are

delivered via Ariel.

OCLC ILLiad offers

flexible billing options

on the lending side. For

those who do all their

ILLiad helps streamline interlibrary loan

at Harvard Medical School

photos courtesy of Harvard Medical School

Francis A. Countway Library of Medicine,

Harvard Medical School

O C L C I L L I A D

OCLC Newsletter January/ February 2002 31

billing in- house, ILLiad’s billing module is robust.

There is the ability to generate invoices and check

off items as payments are received at the lending

library. ILLiad recognizes items that are part of

OCLC’s Interlibrary Loan Fee Management ser-vice.

ILLiad has also developed a module for med-ical

libraries that participate in the DOCLINE

cooperative Electronic Fund Transfer System

( EFTS). ILLiad keeps EFTS- filled requests in a sep-arate

file on the ILLiad server. Each month the

lending library can FTP this EFTS file to its

regional medical library or to the University of

Connecticut Health Sciences Library, which man-ages

the transfer of funds among participating

DOCLINE institutions. This saves a lot of time and

expense compared to conventional billing.

For all non- IFM and non- EFTS filled requests

that Countway has filled for other libraries, Atlas

Systems has helped Countway systems staff to

build a billing component compatible with

Harvard University’s Central Accounts Receivable

billing system.

OCLC ILLiad has recently developed a billing

module on the borrowing side. This will prove

useful to large research and medical libraries that

bill their own borrowers for items. Atlas Systems

has indicated a willingness to help with cus-tomization

of this billing module.

OCLC ILLiad has a wide range of reports allow-ing

the interlibrary loan office to keep accurate

statistics of interlibrary loan activities. These

reports are constantly improved and enhanced

with each client release. Atlas Systems will assist

with customizing special reports.

Many of the improved reports and other sys-tem

enhancements have been designed and

implemented as a result of Atlas System’s

responsiveness to user suggestions. With OCLC

licensing ILLiad, and the dynamic team at Atlas

Systems supporting and further developing the

product, OCLC ILLiad can look forward to a

bright future in the complex world of interlibrary

loans and document delivery.— Susan P.

Lieberthal is Document Delivery librarian,

Countway Library of Medicine, Harvard Medical

School.

• • •

by Madeline Bombeld

OCLC ILLiad borrowing was implemented at

William Madison Randall Library, University of

North Carolina at Wilmington, on Aug. 1, 2001,

with some fanfare and great response.

We had advertised ILLiad’s premiere on our

library and interlibrary services home pages for a

month and expected an initial response, but we

immediately started getting registrations, ques-tions

and requests.

Within two weeks, we had upward of 100 reg-istrations,

and our semester had just begun.

Faculty registrations soared as OCLC ILLiad

allowed us to provide document delivery to fac-ulty

of items our library owned. All our faculty

has to do now is request the item they want

through OCLC ILLiad, and we do the rest.

Previously they had to know if the library owned

the needed items and complete a special form. If

we locate the requested item in our collection,

we retrieve it from the stacks, check it out if it’s a

returnable, make a photocopy if the request is for

an article, and deliver it to the faculty member’s

departmental office. Needless to say, the faculty

response to ILLiad has been extremely positive.

Our faculty members are not the only library

users pleased with OCLC ILLiad. We have gotten

numerous positive comments from our students,

most especially about the user- friendly interface.

ILLiad’s ability to provide real- time status informa-tion

about requests and its ability to show transac-tion

history have gotten high marks from users.

They like the e- mail notifications from OCLC

ILLiad when items arrive, and they frequently ask

for their books before we have had time to get

them to Circulation for pickup. Additionally, the

electronic delivery option of copies has been

extremely popular and well received and has

reduced our turn- around time perceptibly.

— Madeline Bombeld is assistant university

librarian, William Madison Randall Library,

University of North Carolina at Wilmington.

• • •

ILLiad catches on quickly at University of North Carolina

at Wilmington

O C L C I L L I A D

32 OCLC Newsletter January/ February 2002

by Patrick J. Mullin

It’s like music to our ears.

“ This online request system is great!”

“ This system is truly user friendly.”

“ The PDF deliveries are extremely convenient.”

“ This is an example of how technology really

helps to improve an already excellent service.”

The response from our library users to our

OCLC ILLiad implementation has been over-whelmingly

positive. They appreciate the conve-nience

of the many system features and the

all- important ability to submit requests from any-where

at any time.

Equally important are the system efficiencies

for staff. We had a 37 percent increase in interli-brary

borrowing requests last year. We could not

have handled that additional volume without this

system. ILLiad is closely coupled with OCLC’s

Interlibrary Loan service and saves us many key-strokes.

It’s saved us a great deal of time, for

instance, by automatically notifying users. In

lending, we save time searching our online cata-log,

getting location and call number information,

and printing search slips.

Follow- up about loans is much easier as well.

Our staff is enthusiastic about our use of OCLC

ILLiad, and better able to cope with peak times

and high stress that come when trying to provide

the best service we can to our users and to other

libraries.— Patrick J. Mullin is associate univer-sity

librarian for Access Services & Systems,

University of North Carolina at Chapel Hill.

• • •

Library users respond positively to ILLiad in Chapel Hill

by Anke Tonn

The Interlibrary Loan

Department of Ellender

Memorial Library at

Nicholls State University,

in Thibodaux, Louisiana,

has been the center of

attention by faculty and

students alike for its reli-able

and fast service for requests of loans for

books, theses, reports and articles not available

in our library collections.

The service became a real success story

with the implementation of OCLC ILLiad. The

active research faculty and eager students soon

found out about the new paperless web- based

interlibrary loan service with no more paper

forms to fill out. All users adapted quickly to

ILLiad. They are impressed with the system’s

features, and they spread the news on campus.

The system produces e- mail notifications of

received requests or cancellations; keeps files

on each individual user featuring viewing out-standing

requests, renewals of outstanding

items, request history, resubmitting of can-celled

requests and, as soon as we implement

it, it will have the capability to download arti-cles

electronically. Many of the users came to

my office to be signed into ILLiad, but others

found their way to ILLiad from the library’s

home page.

Ellender Memorial Library was one of the

second phase sites of the LOUIS: the Louisiana

Library Network consortium. Now that the

OCLC ILLiad system has been set up, the work-flow

has developed, the tasks of interlibrary

loan are more organized and proficient. The

whole process helps save time in searching, fil-ing,

and typing addresses, and it reduces typing

e- mail messages and time- consuming phone

calls. The system organizes all the files with

users and their requests; and it produces labels,

slips, addresses, overdue notices and letters.

Another great feature is the report- writing

capability. The OCLC ILLiad system works

hand in hand with OCLC and brings the inter-library

loan function into a professional and

leading service.— Anke Tonn, is head of

Interlibrary Loan at Ellender Memorial Library,

Nicholls State University.

• • •

Interlibrary Loan ‘ a real success story’

at Nicholls State University

P R O D U C T N E W S

OCLC Newsletter January/ February 2002 33

The MLA Directory of Periodicals, a resource that

provides information on more than 4,000 journals

and series, is now available at no additional

charge to subscribers of the MLA International

Bibliography database on the OCLC FirstSearch

service.

“ The addition of the MLA Directory of

Periodicals is a significant enhancement to the

FirstSearch version of the MLA International

Bibliography database,” said Chuck Costakos,

director, Product Management, OCLC Discovery

and Fulfillment Division. “ Reference librarians

and literature subject bibliographers at academic

libraries of all sizes have frequently requested the

MLA Directory of Periodicals as a FirstSearch

enhancement. The FirstSearch implementation

and indexing were developed with substantial

input from OCLC member libraries.”

The MLA Directory provides a listing for many

of the journals and series indexed by the MLA

International Bibliography. The listings give edito-rial

and subscription information, including

address, telephone, e- mail, editor, price, submis-sion

requirements and advertising rates. It

includes indexes to editorial personnel, lan-guages,

sponsoring organizations and subjects.

“ We are constantly working to make the MLA

International Bibliography a better tool for librari-ans

and researchers,” said Phyllis Franklin, execu-tive

director, Modern Language Association. “ We

developed the Directory of

Periodicals to serve gradu-ate

students and publishing

scholars. It is a key refer-ence

tool for information

about periodicals in the

field.”

“ The MLA Directory is an important collection-development

tool for librarians as well as a useful

resource for authors wishing to determine poten-tial

places to publish their work,” said Mr.

Costakos.

Libraries interested in the MLA Directory of

Periodicals should contact an OCLC- affiliated

regional service provider, international distributor

or OCLC for more information about the OCLC

FirstSearch service.

Founded in 1883 and based in New York City,

the Modern Language Association of America

< http:// www. mla. org/> provides opportunities

for its members to share their scholarly findings

and teaching experiences with colleagues and to

discuss trends in the academy. MLA members

host an annual convention and other meetings,

work with related organizations, and sustain one

of the finest publishing programs in the humani-ties.

For over 100 years, members have worked

to strengthen the study and teaching of language

and literature.

• • •

MLA Directory of Periodicals now available

on FirstSearch

P R O D U C T N E W S

34 OCLC Newsletter January/ February 2002

by Christopher Barton

The OCLC FirstSearch ser-vice

reached its highest

daily activity ever on Nov.

13 when more than

792,000 searches were per-formed

on the service. This

milestone surpassed peak

usage on the same day last

year by approximately

100,000 searches.

In October, when FirstSearch officially turned

10 years old, users helped surpass another mile-stone

at OCLC by conducting 11.1 million

searches that month.

OCLC FirstSearch, introduced in 1991, is a

comprehensive and complete reference service

with a rich collection of databases and with links

to the World Wide Web, over 9 million online full-text

articles, full- image articles from over 3,600

electronic journals, library holdings and interli-brary

loan.

One traditional measure of success for

FirstSearch has been how much it is used, said

Frank Hermes, vice president, OCLC Cooperative

Discovery Services.

“ We have received overwhelmingly positive

comments from users about enhancements that

make it easier for people to get to the informa-tion

they want in fewer steps,” Mr. Hermes said.

“ Changes such as the WorldCat option to limit

searches by format and the addition of format-specific

icons to WorldCat results help users

quickly identify the physical or electronic mater-ial

that best suits their needs.”

OCLC continues to refine both the searching

interface and the delivery of search results to sim-plify

the research process for FirstSearch users,

Mr. Hermes said.

WorldCat enhancements— tables of contents,

cover art, book summaries— display automatically to

users ofWorldCat on the FirstSearch web interface.

Mike Brown, acquisitions coordinator, Messiah

College, in Grantham, Pennsylvania, thanked

OCLC for the latest enhancements. “ WorldCat is

really a wonderful tool, especially now that it’s

easier to sift through the millions of records, and

I’m eager to show the students,” he said.

Last November, Olga Songg- Stratton,

Interlibrary Loan coordinator, Lawrence ( Kansas)

Public Library, said,“ I really like the changes you

have made to improve this database. It is even

easier to find items here. Good work!”

“ I’m a long- time WorldCat supporter and direct

all of my patrons to the interface,” said Elizabeth

Mahoney, head, Information Sciences Library,

University of Pittsburgh.— Christopher Barton

is writer, OCLC Public Relations.

• • •

FirstSearch shatters record for searches 10 years

after its introduction

P R O D U C T N E W S

OCLC Newsletter January/ February 2002 35

MindLeaders courses to be available

through OCLC Institute

The OCLC Institute has agreed to partner with

MindLeaders, a leading provider of e- learning, to

bring high- quality, web- based technical instruc-tion

to librarians and information professionals.

Beginning in early 2002, the OCLC Institute will

enable access to over 400 individual courses in

four course groups: End User Desktop

Computing, Technical General, Technical

Microsoft Certified Systems Engineer and

Technical Web development.

MindLeaders, headquartered in Columbus,

Ohio, provides over 600 subscription- based, self-paced

e- learning courses to businesses, organiza-tions,

government agencies and home office users

via industry- standard web browsers. Custom

courseware services are also provided.

MindLeaders’ enterprise- quality courses are used

for ongoing desktop, technical, professional devel-opment

and practical skills training and just- in-time

reference. More information is at

< http:// www. mindleaders. com>.

The OCLC Institute, an educational division of

OCLC, promotes the evolution of libraries

through advanced education and knowledge

exchange < http:// www. oclc. org/ institute>.

New CatExpress tutorial online

The new OCLC Cataloging Express service tutor-ial

is now available on the CatExpress web page

< http:// www. oclc. org/ oclc/ cataloging/

catexpress/ tutorial/ xpsrch/ index. html>.

Containing all new screen shots from the new

interface, it covers new features including the

administrative module where users can choose

options for display and update their user informa-tion.

The options include label vs. MARC tag

display, a default class number type to use and a

default holding library. It describes how to use

the “ Help” function and guides the pupil through

a search of “ Help.” The searching section

describes the use of the reset button.

PsycARTICLES to be added to

FirstSearch

PsycARTICLES, the American Psychological

Association’s full- text electronic journal article

database, will be added to the OCLC FirstSearch

service in early 2002.

PsycARTICLES covers general psychology and

specialized basic, applied, clinical and theoretical

research in psychology. The database includes

more than 25,000 searchable full- text articles

from 42 journals published by the American

Psychological Association and allied organizations

from 1988 to the present.

PsycARTICLES will be available by subscription

only, both as a stand- alone database as well as

through hyperlinks in the citation databases

PsycINFO_ 1887 and PsycFIRST.

More information about PsycARTICLES is on

the APA web site < http:// apa. org/ psycharticles/>.

Electronic Collections Online

per- article use now updated

in real time

In response to user requests, OCLC is now updat-ing

the OCLC FirstSearch service tally of

Electronic Collections Online per- article use pur-chase

expenditures toward monthly budget maxi-mum

settings in real time, rather than once every

24 hours. This measure will protect libraries from

exceeding their budgeted amount by turning off

access to this purchase option at the time that the

budget setting is met.

Now, if the monthly budget amount has been

met before a user begins a search session, links

will not display for articles available for this type

of purchase. If the monthly budget amount is

met during a search session, attempts to access

articles available through per- article use purchase

will result in an error message that informs the

user that the option is no longer available. The

monthly budget setting information in the

FirstSearch administrative module is now updated

News Briefs and Links

P R O D U C T N E W S

36 OCLC Newsletter January/ February 2002

at the end of each search session to provide

library staff with timely information on their

monthly expenditures.

PAIS thesaurus now available

A thesaurus is now available in the PAIS

International database on the OCLC FirstSearch

service. The thesaurus, provided at no additional

charge, can be accessed from the “ Subjects” icon

on search screens to identify terms that will

increase the precision of search results.

ATLAS: ATLA Serials Database

expanded

The ATLAS: ATLA Serials Database, from the

American Theological Library Association, has

expanded to a total of 55 full- text journals from

its original content of 29 key journals in religion

and theology indexed in the ATLA Religion data-base.

ATLA provides cover- to- cover access to

the contents of entire journals in the ATLAS

collection.

FirstSearch users can export records

into EndNote software

Using ISI ResearchSoft���s Direct Export feature,

OCLC FirstSearch service users may now export

one or more bibliographic records directly from

FirstSearch into EndNote software. This allows

FirstSearch users to create a bibliography of mate-rial

accessed in FirstSearch databases as they

review their search results.

To initiate this feature, users search FirstSearch,

select records and click on an icon in the

FirstSearch interface labeled “ Export.” This will

extract the relevant data from the FirstSearch

records and export it into the EndNote software

package. The function works with detailed

records, marked records and lists of records from

a single database. This feature is available on all

FirstSearch authorizations; however, users who

click on the Export button but do not have

EndNote software loaded on their workstations

will be prompted to save the outputted text file

to the location of their choice.

Libraries can control IP addresses

with new feature

Libraries may now control the Internet Protocol

addresses from which they provide access to the

OCLC FirstSearch service using a new feature in

their FirstSearch administrative modules. Through

the administrative module, library staff may initi-ate

IP address recognition access to FirstSearch,

add or delete IP addresses, and add or delete

FirstSearch authorizations that are accessed from

specific IP addresses. IP address changes entered

through the administrative module are available as

soon as the changes are saved.

Documentation about implementing IP address

recognition access to FirstSearch is available now

in the administrative module online help. The

OCLC FirstSearch Administrative Module

Reference Guide < http:// www. oclc. org/

firstsearch/ documentation/ adminref/> and

IP- Address Recognition Access to FirstSearch:

Getting Started < http:// www. oclc. org/

firstsearch/ documentation/ ip. htm> include

helpful advice about gathering the information

that libraries need to enter in the administrative

module.

New journals added to Electronic

Collections Online

The OCLC FirstSearch Electronic Collections

Online database now includes 3,679 journals, fol-lowing

the recent addition of 168 new journals

from 19 publishers. The new journals include 19

titles from the Organization for Economic Co-

Operation and Development ( OECD), a new pub-lisher

to join Electronic Collections Online.

Publishers with new journals on Electronic

Collections Online include:

• ADIS International, one additional journal:

Drugs & Therapy Perspectives

• BioOne, three additional journals: Biology of

Reproduction; Journal of the New York

Entomological Society; PALAIOS ( Note: The

BioOne collection of journals is only available

via OCLC FirstSearch Electronic Collections

Online to libraries outside the United States

P R O D U C T N E W S

OCLC Newsletter January/ February 2002 37

and Canada. Libraries in the United States and

Canada interested in BioOne should contact

BioOne < http:// www. bioone. org/>.)

• Brill Academic Publisher, one additional

journal: Religion and the Arts

• Cambridge University Press, 11 additional

journals: Bulletin of the School of Oriental

and African Studies; Cambridge

Archaeological Journal; Cambridge Opera

Journal; European Review; Financial History

Review; International Journal of Technology

Assessment in Health Care; Japanese Journal

of Political Science; Plainsong and Medieval

Music; The China Quarterly; Theatre Research

International; Theory and Practice of Logic

Programming

• Carfax Publishing, one additional journal:

Bulletin of Indonesian Economic Studies

• CRC Press, one additional journal: Journal of

Design and Manufacturing Automation

• Walter De Gruyter, one additional journal:

Journal of African Languages and Linguistics

• Guilford Publications, one additional journal:

The Journal of the American Academy of

Psychoanalysis

• Haworth Press, two additional journals:

Journal of Health Care Chaplaincy; Journal

of Internet Cataloging

�� Kluwer Academic, 13 additional journals: Fire

Technology; Helsinki Monitor; Integrated

Assessment; International Environmental

Agreements: Politics, Law and Economics;

International Journal of Health Care,

Finance and Economics; Journal of Industry,

Competition and Trade; Journal of

International Wildlife Law and Policy;

Journal of Structural and Functional

Genomics; NAFTA: Law and Business Review

of the Americas; Networks and Spatial

Economics; Non- State Actors and

International Law; Public Organization

Review; Water, Air, & Soil Pollution: Focus

• Kluwer- Plenum- Human Sciences, 39 additional

journals: Cardiovascular Engineering;

CATTECH; Computational Mathematics and

Modeling; High Temperature; Journal of

Psychology and Judaism; Metal Science and

Heat Treatment; Metallurgist; Microbiology;

Molecular Biology; Neurophysiology;

Neuroscience and Behavioral Physiology;

Pharmaceutical Chemistry Journal; Powder

Metallurgy and Metal Ceramics; Problems of

Information Transmission; Programming and